Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • PrankedParsley
  • Newbie
  • 18367 Views
  • 117 replies
  • 11 likes
  • Other
  • 18367 Views
  • 117 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21599 Views
  • 9 replies
  • 2 likes
  • Other
  • 21599 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution how do I report a podcast?

hi, I just found some content that I don't think should be on spotify. Basically it's p0rn without video, I can provide a link to it.it's a podcast.my issue is that i cannot report it, the only options available are follow/share.what can i do?

  • Casual Listener
  • hi, I just found some content that I don't think should be on spotify. Basically it's p0rn without video, I can provide a link to it. it's a podcast. my issue is that i cannot report it, the only o...
  • petra-a
  • Casual Listener
  • 23221 Views
  • 17 replies
  • 7 likes
  • Other
  • 23221 Views
  • 17 replies
  • 7 likes

How to set up automatic playback on LG TV Spotify app?

PlanPremium DeviceLG TV Oled 65Operating SystemWebOS My Question or IssueHow to set up automatic playback on LG TV Spotify app?My father has difficulties seeing the screen and understanding the LG remote control.I programmed for him that long-pressin...

  • Visitor
  • Plan Premium   Device LG TV Oled 65 Operating System WebOS   My Question or Issue How to set up automatic playback on LG TV Spotify app? My father has difficulties seeing th...
  • 260 Views
  • 0 replies
  • 0 likes
  • TV
  • 260 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't join the duo, Spotify is saying i'm in an other Country. But I'm not

We live in the same street, same house. But Spotify says, I am trying to join from another country. Right now, we're also in the same room so that can't be the problem

  • Visitor
  • We live in the same street, same house. But Spotify says, I am trying to join from another country. Right now, we're also in the same room so that can't be the problem
  • SofyMaurizi
  • Newbie
  • 1232 Views
  • 2 replies
  • 0 likes
  • 1232 Views
  • 2 replies
  • 0 likes

Superuser Contribution A direct customer service for the cliente.

You should have a space o contact where the customer can share their nonconformities or issues with the service because there is none, i have an issue where i don´t have the service nor my money back and i have no one from spotify helping me.I bought...

  • Visitor
  • You should have a space o contact where the customer can share their nonconformities or issues with the service because there is none, i have an issue where i don´t have the service nor my money back...
  • AlejaR
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • Other
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution vetar artistas de forma temporal o definitiva

Existen artistas que definitivamente traen incomodidad al momento que spotify lo trae en una reproduccion, asi como el contenido explicito, seria genial que se pudieran vetar para que la experiencia en spotify sea mucho mas personal, tambien de esta ...

  • Newbie
  • Existen artistas que definitivamente traen incomodidad al momento que spotify lo trae en una reproduccion, asi como el contenido explicito, seria genial que se pudieran vetar para que la experiencia ...
  • AlejaR
  • Moderator
  • 257 Views
  • 1 replies
  • 2 likes
  • 257 Views
  • 1 replies
  • 2 likes

Superuser Contribution Podcast that I listen to every single day does not show up under my shows

A podcast that I listen to every single day and I follow does not show up under my shows and shows that I've listened to only once and I do not follow appear under my shows. Also, the show I listen to daily is usually missing from my recently listene...

  • Visitor
  • A podcast that I listen to every single day and I follow does not show up under my shows and shows that I've listened to only once and I do not follow appear under my shows. Also, the show I listen t...
  • MihailY
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back podcasts in recently played

With a recent update, the Listening History has completely stopped showing podcasts and only includes music. Please bring back podcasts to this function!

  • Regular
  • With a recent update, the Listening History has completely stopped showing podcasts and only includes music. Please bring back podcasts to this function!
  • Yordan
  • Moderator
  • 3338 Views
  • 46 replies
  • 5 likes
  • 3338 Views
  • 46 replies
  • 5 likes

Superuser Contribution Amazon Echo “Spotify is not supported on this device” Yamaha MusicCast

Im trying to set up Yamaha MusicCast Devices to play Spotify through Amazon Echo Dots. I have 2 MusicCast 20 speakers and a RX-V585 receiver. I can play Spotify on all 3 devices through the MusicCast app and by using the devices selection in the iOS ...

  • Visitor
  • Im trying to set up Yamaha MusicCast Devices to play Spotify through Amazon Echo Dots. I have 2 MusicCast 20 speakers and a RX-V585 receiver. I can play Spotify on all 3 devices through the MusicCast...
  • Andy_123
  • Newbie
  • 5507 Views
  • 23 replies
  • 1 likes
  • Other
  • 5507 Views
  • 23 replies
  • 1 likes

Superuser Contribution Onkyo C-N7050 not appearing in device list

Hello I have a Onkyo C-N7050 Network CD player that I am trying to connect to. It is not appearing in the available devices list on either my PC (Windows 10) or my android phone and tablet. Does anyone else have this issue, is my device no longer sup...

  • Visitor
  • Hello   I have a Onkyo C-N7050 Network CD player that I am trying to connect to.  It is not appearing in the available devices list on either my PC (Windows 10) or my android phone and ta...
  • cavernicolas
  • Newbie
  • 1261 Views
  • 2 replies
  • 0 likes
  • Onkyo
  • 1261 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Playlists on Alexa

Hi, I have an issue with my Alexa devices and Spotify, in that it cant find some playlists, or will not play a playlist, instead it just does one song. I've seen this on a few forums but no exact match to my issue, nor a resolution. This may be a Spo...

  • Casual Listener
  • Hi,   I have an issue with my Alexa devices and Spotify, in that it cant find some playlists, or will not play a playlist, instead it just does one song. I've seen this on a few forums but no ...
  • DAUNIRAM
  • Music Fan
  • 7034 Views
  • 25 replies
  • 3 likes
  • Other
  • 7034 Views
  • 25 replies
  • 3 likes

Superuser Contribution Podcast rewinds when I unlock phone

Plan/PremiumCountryUKDeviceIPhone 8 Plus and IPhone 16 pro (happened before and after upgrading. Operating SystemIos 16 and ios 18 My Question or IssueWhen I unlock my phone, podcasts rewind to the last place they were last time the phone was unlocke...

  • Newbie
  •   Plan /Premium Country UK Device IPhone 8 Plus and IPhone 16 pro (happened before and after upgrading.  Operating System Ios 16 and ios 18   My Question or Issue When I unl...
  • Eni
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • Other
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Spotify accounts with Google Home software controlling multiple homes

I'm using Google Home on my phone to run two different houses - mine and my mother's. Each has its own Google Home or Google Nest speaker for music. My mother and I each have our own Spotify account. Is there a way to configure Spotify and Google Hom...

  • Casual Listener
  • I'm using Google Home on my phone to run two different houses - mine and my mother's. Each has its own Google Home or Google Nest speaker for music. My mother and I each have our own Spotify account....
  • OscarDC
  • Moderator
  • 1302 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bonjour, comment laisser des avis sur des podcast en live sur spotify?

je suit des podcats en ligne sur spotify que je dois commenter ou laisser mon avis étant en ligne je ne sais pas comment fait.

  • Visitor
  • je suit des podcats en ligne sur spotify que je dois commenter ou laisser mon avis étant en ligne je ne sais pas comment fait.
  • 46marcus
  • Casual Listener
  • 1661 Views
  • 2 replies
  • 0 likes
  • 1661 Views
  • 2 replies
  • 0 likes

Superuser Contribution Blocked artist still being recommended on homepage

I have blocked Kanye West music from being played and I have hidden his new song. I have also gone into my settings and disabled new music recommendations. However, every time I open the app his new song is being recommended to me on my homepage. I f...

  • Casual Listener
  • I have blocked Kanye West music from being played and I have hidden his new song. I have also gone into my settings and disabled new music recommendations. However, every time I open the app his new ...
  • user-removed
  • Not applicable
  • 1780 Views
  • 5 replies
  • 2 likes
  • music
  • 1780 Views
  • 5 replies
  • 2 likes

Superuser Contribution Why is my Spotify blend not showing our profile icons for just one song?

I have a blend playlist with a friend, the other songs shows our profile icons for all the songs, except for one. What does it mean?

  • Casual Listener
  • I have a blend playlist with a friend, the other songs shows our profile icons for all the songs, except for one. What does it mean?
  • Vasil
  • Moderator
  • 556 Views
  • 3 replies
  • 0 likes
  • 556 Views
  • 3 replies
  • 0 likes

Superuser Contribution App in my preferred language.

I live in Czechia. I speak English. I want the app to speak top me in a language I understand - line English.I Also want the app to offer me podcasts in English, not Czech.

  • Casual Listener
  • I live in Czechia. I speak English. I want the app to speak top me in a language I understand - line English. I Also want the app to offer me podcasts in English, not Czech.
  • Vasil
  • Moderator
  • 462 Views
  • 3 replies
  • 0 likes
  • 462 Views
  • 3 replies
  • 0 likes

Superuser Contribution Black Screen on Echo Show- All Other Suggestions Tried

PlanPremiumCountryUKDeviceEcho Show 5 My Question or IssueSymptoms: Either using voice, or using the spotify app, to play music on my Echo Show results in a black screen. If by voice, I get vocal confirmation but nothing plays. If in the app, I can s...

  • Casual Listener
  • Plan Premium Country UK Device Echo Show 5   My Question or Issue Symptoms: Either using voice, or using the spotify app, to play music on my Echo Show results in a black screen. If by v...
  • MihailY
  • Moderator
  • 766 Views
  • 7 replies
  • 0 likes
  • Other
  • 766 Views
  • 7 replies
  • 0 likes

Several Glaring Bugs Causing A Very Frustrating Daily Experience

Hey everyone, I'm here to both report these issues as well as hopefully see if anyone possibly knows of a fix. The bugs I'm encountering on a daily occurrence are:- On mobile, the "loop playlist" turns itself on every single time I switch playlists, ...

  • Casual Listener
  • Hey everyone, I'm here to both report these issues as well as hopefully see if anyone possibly knows of a fix.   The bugs I'm encountering on a daily occurrence are: - On mobile, the "loop pl...
  • Mitre226644
  • Roadie
  • 596 Views
  • 3 replies
  • 0 likes
  • music
  • 596 Views
  • 3 replies
  • 0 likes

Superuser Contribution Repeat turns on automatically

My repeat button constantly turns itself on when playing a playlist with phone turned off. I will physically turn off repeat, play a playlist, lock phone & work for a little, just to notice my song repeated. Open phone, sure enough repeat button is o...

  • Casual Listener
  • My repeat button constantly turns itself on when playing a playlist with phone turned off. I will physically turn off repeat, play a playlist, lock phone & work for a little, just to notice my so...
  • noelmartin
  • Casual Listener
  • 586 Views
  • 2 replies
  • 0 likes
  • Other
  • 586 Views
  • 2 replies
  • 0 likes