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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

56169 Views

7 replies

4 likes

  • 56169 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

unicornio575

Visitor

37452 Views

209 replies

18 likes

Other
  • 37452 Views
  • 209 replies
  • 18 likes

Superuser Contribution On the home page why does it only show four playlists instead of six?

Before on the homepage it used to show six playlists stacked but now it only shows four of my playlists

Casual Listener

Before on the homepage it used to show six playlists stacked but now it only shows four of my playlists

OscarDC

Moderator

838 Views

3 replies

0 likes

  • 838 Views
  • 3 replies
  • 0 likes

songs wont play from glass animals new album released on 7/19

New glass animals album wont play. I have a premium account. It wont play in my webplayer, the desktop app, or my mobile phone. It immediately will start playing another song. On mobile it dosn't even show any songs available to play. Webplayer shows...

Visitor

New glass animals album wont play. I have a premium account. It wont play in my webplayer, the desktop app, or my mobile phone. It immediately will start playing another song. On mobile it dosn't ev...

vibecore

Casual Listener

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've got shokz underwater headset and want to export playlist to swim

I got the swimming bone-conducting headset for my wife and found out that "MP3 support" meant uploading raw MP3s. Bluetooth doesn't work well underwater (hence the built-in storage), so I'm trying to see if there's a way for her to export her swimmin...

Visitor

I got the swimming bone-conducting headset for my wife and found out that "MP3 support" meant uploading raw MP3s. Bluetooth doesn't work well underwater (hence the built-in storage), so I'm trying to...

Mvbernstein

Visitor

7960 Views

9 replies

0 likes

  • 7960 Views
  • 9 replies
  • 0 likes

Superuser Contribution Typo in the notifications page of account settings for Turkish

In the web page https://www.spotify.com/tr-tr/account/notifications/ Resmî is written as Resmi in the string "Sanatçı ve İçerik Sahibi Resmi Ürünleri" and it's subtext "En sevdiğin içerik sahiplerinden son çıkan resmi ürünler".

Casual Listener

In the web page https://www.spotify.com/tr-tr/account/notifications/ Resmî is written as Resmi in the string "Sanatçı ve İçerik Sahibi Resmi Ürünleri" and it's subtext "En sevdiğin içerik s...

Joan

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to unsubcribe ONLY from a spicific topic notifications ?

Chat topics can continue on for a long time after the interest has passed or action is not going to take place. It's not Interesting to read about the same complaints over and over. And it should be a option to unsubscribe from notification to A indi...

Gig Goer

Chat topics can continue on for a long time after the interest has passed or action is not going to take place. It's not Interesting to read about the same complaints over and over. And it should be ...

Yordan

Moderator

544 Views

3 replies

0 likes

  • 544 Views
  • 3 replies
  • 0 likes

Playback stops after playing a couple of songs on Echo devices. 'THIS IS NOT RESOLVED'

This is becoming a real headache now. (Playing Spotify through Amazon Echo Dot by voice and also via android to Dot) I posted about a month ago, and a few months previous to that, then somebody merged the last posted problem with a supposedly resolve...

Regular

This is becoming a real headache now. (Playing Spotify through Amazon Echo Dot by voice and also via android to Dot) I posted about a month ago, and a few months previous to that, then somebody merge...

ribezaz

Spotify Star

275 Views

1 replies

1 likes

Other
  • 275 Views
  • 1 replies
  • 1 likes

Superuser Contribution why is it so difficult to search for a post

why is it so difficult to search for a post it would be helpful to click on a post or forum and be able to go directly to the site

Gig Goer

why is it so difficult to search for a post it would be helpful to click on a post or forum and be able to go directly to the site

Yordan

Moderator

631 Views

5 replies

1 likes

  • 631 Views
  • 5 replies
  • 1 likes

Critical UX Flaw w/ the Queue feature

I've recently (6mo ago) switched over to using spotify for both music AND podcasts mainly bc you have video podcasts (cool!), but there's a critical and frustrating occurrence that keeps arising. When I'm listening to podcasts, I'll often queue up se...

Visitor

I've recently (6mo ago) switched over to using spotify for both music AND podcasts mainly bc you have video podcasts (cool!), but there's a critical and frustrating occurrence that keeps arising. ...

Alfiehenry

Newbie

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobooks not accessible on the app

Premium - Switzerland - (iPhone) - (iOS 10)Hi,I can’t access the audiobooks. I don’t have any tabs to access them or category on the search tab… they just don’t exist on the app so is this just a bug or do I have to activate something ?thanks

Visitor

Premium - Switzerland - (iPhone) - (iOS 10) Hi, I can’t access the audiobooks. I don’t have any tabs to access them or category on the search tab… they just don’t exist on the a...

Vasil

Moderator

405 Views

1 replies

1 likes

Other
  • 405 Views
  • 1 replies
  • 1 likes

Is a music license needed for a personal account if you play your music at work?

Hey,Just wondering if I can use Spotify at my workplace (The Workplace Depot)? We've got a music license, but I'm not sure if that covers just our work accounts or if I can use my personal account too. Any insights would be much appreciated!Thanks!

Casual Listener

Hey, Just wondering if I can use Spotify at my workplace (The Workplace Depot)? We've got a music license, but I'm not sure if that covers just our work accounts or if I can use my personal account ...

annabelleme

Casual Listener

689 Views

2 replies

0 likes

  • 689 Views
  • 2 replies
  • 0 likes

How can I block some artists that i don't want to see/play?

I'd like to block/mute some artists, so I'll never listen any of their songs.Think there was a feature like this some time ago, but can't find it anymore.

Visitor

I'd like to block/mute some artists, so I'll never listen any of their songs. Think there was a feature like this some time ago, but can't find it anymore.

TanyaS

Spotify Star

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why don't any of my friend's playlists show up?

My friend recently got a Spotify account and has created several public playlists. However, when I try to view her playlists--either by clicking a link she sends me or by visiting her profile--I get a "page not found" message or a "This Playlist is n...

Newbie

My friend recently got a Spotify account and has created several public playlists. However, when I try to view her playlists--either by clicking a link she sends me or by visiting her profile--I get ...

OscarDC

Moderator

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

IFTTT Android action fails: "You must have an active device. None was found."

PlanPremiumCountryUSADeviceGoogle Pixel 7 ProOperating SystemAndroid 14 Update July 5, 2024Spotify App Version8.9.56.618 My Question or IssueI am trying to use IFTTT to trigger a Spotify action of "Start playback". In the applet log, I see that it al...

Newbie

Plan Premium Country USA Device Google Pixel 7 Pro Operating System Android 14 Update July 5, 2024 Spotify App Version 8.9.56.618   My Question or Issue I am trying to use IFTTT to t...

368 Views

0 replies

0 likes

Other
  • 368 Views
  • 0 replies
  • 0 likes

Superuser Contribution recover playlist from another account

i had an account that i lost (i don't remember nor the mail nor the password) and in it that was a playlist with a lot of songs, i manage to recover a link from the playlist but now in my account is disappeared and i need it 'cause in it there was li...

Newbie

i had an account that i lost (i don't remember nor the mail nor the password) and in it that was a playlist with a lot of songs, i manage to recover a link from the playlist but now in my account is ...

Joan

Moderator

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

why does spotify no longer work in my Jaguar XF car

My Jagaur XF has a spotify app in the Infotainment system, but this recently stopped working with Alexa. I used to be able to ask Alexa to play music from spotify in the car but this no longer works. JLR support have told me that Spotify has pulled s...

Newbie

My Jagaur XF has a spotify app in the Infotainment system, but this recently stopped working with Alexa. I used to be able to ask Alexa to play music from spotify in the car but this no longer works....

leonardohurtado

Newbie

776 Views

1 replies

0 likes

  • 776 Views
  • 1 replies
  • 0 likes

Solved!! Sync outside Spotify

I have been using Soundiiz to sync my Spotify playlist to tidal but recently it started giving me errors, I have tried to use other programs but I keep getting the same errors. Can anyone explain to me why this could be or how I can fix it?

Casual Listener

I have been using Soundiiz to sync my Spotify playlist to tidal but recently it started giving me errors, I have tried to use other programs but I keep getting the same errors. Can anyone explain to ...

blackarcanis

Roadie

709 Views

3 replies

0 likes

  • 709 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics, Queue and Now playing not showing on my Chromecast HD

Spotify version: 1.83.3Hardware: Chromecast HDAndroid TV OS: 12Android TV OS Build: STTE.240315.002

Casual Listener

Spotify version: 1.83.3 Hardware: Chromecast HD Android TV OS: 12 Android TV OS Build: STTE.240315.002

cwchan1224

Casual Listener

1079 Views

2 replies

0 likes

  • 1079 Views
  • 2 replies
  • 0 likes

Superuser Contribution Xbox S-X "Now Playing" and "Queue" not showing

No longer able to view now playing or queue on Xbox Series X. I can listen to the track, but I'm not able to view the queue or now playing

Newbie

No longer able to view now playing or queue on Xbox Series X. I can listen to the track, but I'm not able to view the queue or now playing

user-removed

Not applicable

652 Views

3 replies

3 likes

  • 652 Views
  • 3 replies
  • 3 likes

Superuser Contribution PLAYLIST SUGGESTION

How come I can't search for songs in my playlist? I have over 3000 songs and when I want to play specific one I need to exit my playlist and if I was able to search within the playlist I'd play the song I want while playlist would be still on therefo...

Visitor

How come I can't search for songs in my playlist? I have over 3000 songs and when I want to play specific one I need to exit my playlist and if I was able to search within the playlist I'd play the s...

OscarDC

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes