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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

62402 Views

7 replies

4 likes

  • 62402 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

camillegose

Visitor

38753 Views

218 replies

20 likes

Other
  • 38753 Views
  • 218 replies
  • 20 likes

Superuser Contribution Help us improve Chromecast

Hi all, I’m the Product Manager for the Big Screen Experience here at Spotify. As you may have noticed, we have made a change recently in how the Chromecast app looks and performs. Our main goal with this change was to rebuild the underlying infrastr...

Spotify Legend

Hi all,   I’m the Product Manager for the Big Screen Experience here at Spotify.   As you may have noticed, we have made a change recently in how the Chromecast app looks and perfo...

kicker1

Regular

14174 Views

88 replies

4 likes

  • 14174 Views
  • 88 replies
  • 4 likes

Solved!! Cannot listen musics

When I play a music, it last only 0 or 1 seconds and pass to another track on the list,so I cannot listen any music.I'm using Chrome on Windowsand I'm a returning premium user and there was no error like this, before. Could you help, how can I fix th...

Regular

When I play a music, it last only 0 or 1 seconds and pass to another track on the list, so I cannot listen any music. I'm using Chrome on Windows and I'm a returning premium user and there was no ...

mrbengi

Regular

598 Views

2 replies

0 likes

Web Player
Windows
  • 598 Views
  • 2 replies
  • 0 likes

Kindle Fire Crashes

I regularly use Spotify on my Kindle Fire. It crashes fairly often, especially when skipping songs. I've never had this problem on any other Android based device. Any workarounds on this?

Casual Listener

I regularly use Spotify on my Kindle Fire. It crashes fairly often, especially when skipping songs. I've never had this problem on any other Android based device. Any workarounds on this?

841 Views

0 replies

2 likes

Other
  • 841 Views
  • 0 replies
  • 2 likes

Music Play Count

Can songs that are less than 10 seconds, if streamed enough be placed in an artists top 5 most streamed songs, or, do they not count if they are considered too short. For example interludes and skits on albums.

Newbie

Can songs that are less than 10 seconds, if streamed enough be placed in an artists top 5 most streamed songs, or, do they not count if they are considered too short. For example interludes and skits...

298 Views

0 replies

0 likes

Music
Other
  • 298 Views
  • 0 replies
  • 0 likes

Trouble with FPP

How can I get out of my fpp? The owner's email got deleted and he can't access his account anymore and can't pay the Premium anymore and I want to pay my own premiun. Can someone help me please?

Newbie

How can I get out of my fpp? The owner's email got deleted and he can't access his account anymore and can't pay the Premium anymore and I want to pay my own premiun. Can someone help me please?

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

More of a complaint

When I started listening 2 years ago i could play several songs woth one ad break in between. Lately, not only are you playing 2 sometimes 3 ads in between songs, but you ate alternating the number of songs played between breaks. You go fom 5 or 6 so...

Visitor

When I started listening 2 years ago i could play several songs woth one ad break in between. Lately, not only are you playing 2 sometimes 3 ads in between songs, but you ate alternating the number o...

203 Views

0 replies

0 likes

  • 203 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Support Squeezebox soon be removed?

I receive an e-mail from Spotify that the support will soon be removed from the Squeezebox speaker. I have a Squeezebox Touch music player, it applies to the player too?

Casual Listener

I receive an e-mail from Spotify that the support will soon be removed from the Squeezebox speaker. I have a Squeezebox Touch music player, it applies to the player too?

Theunissen

Newbie

4733 Views

9 replies

1 likes

  • 4733 Views
  • 9 replies
  • 1 likes

Ibeyi Presale Code

Hey! Does anyone have the Ibeyi presale code for their show at the 930 club in DC? Thanks in advance!

Newbie

Hey! Does anyone have the Ibeyi presale code for their show at the 930 club in DC?   Thanks in advance!

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Logitech Squeezebox ebd of life

Any update to what date. As this is the main reason I use spotify, I might as well move to another music provider

Newbie

Any update to what date. As this is the main reason I use spotify, I might as well move to another music provider 😡

ayodio

Casual Listener

861 Views

4 replies

0 likes

  • 861 Views
  • 4 replies
  • 0 likes

Spotify on PS4

Hello. Why I can't run my Spotify Family Premiun account on my PlayStation 4 Pro? I situated in Cyprus.

Newbie

Hello. Why I can't run my Spotify Family Premiun account on my PlayStation 4 Pro? I situated in Cyprus.

Nico

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

skipping a beat

Every time a new song starts it skips a beat in the intro, sometimes immediately, sometimes after three seconds. Can anybody help me, please?

Newbie

Every time a new song starts it skips a beat in the intro, sometimes immediately, sometimes after three seconds. Can anybody help me, please?

433 Views

0 replies

0 likes

Other
  • 433 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on Onkyo support discontinued

Hi Everybody, Not really sure if this is the right sub catagory for this post. Today I received the following message from Spotify Netherlands: Hey,We want to let you know that Spotify is no longer supported for your Onkyo speaker.We want to make Spo...

Regular

Hi Everybody,    Not really sure if this is the right sub catagory for this post. Today I received the following message from Spotify Netherlands:  Hey, We want to let you know...

Livero

Casual Listener

83833 Views

69 replies

23 likes

  • 83833 Views
  • 69 replies
  • 23 likes

Autoplay enabled, but music stops after album anyway. (Windows PC)

In settings, I have the autoplay is enabled (see image). Still, for the last week or so, the music stops when an album has played through. The autoplay function works fine after playlists, but it does not work with albums anymore. Is it possible to g...

Casual Listener

In settings, I have the autoplay is enabled (see image). Still, for the last week or so, the music stops when an album has played through. The autoplay function works fine after playlists, but it doe...

PappaPaas

Casual Listener

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Unable to add song to a collaborative playlist using WebPlayer

Using Webplayer on Windows 10, Google Chrome.It took about 3 months for the webplayer for open.spotify to actually play music for me but that's a different saga. When using open.spotify Webplayer, I am unable to add songs to collaborative playlists w...

Casual Listener

Using Webplayer on Windows 10, Google Chrome. It took about 3 months for the webplayer for open.spotify to actually play music for me but that's a different saga.   When using open.spotify ...

russkinz

Newbie

2008 Views

1 replies

2 likes

Web Player
  • 2008 Views
  • 1 replies
  • 2 likes

Music Design for Restaurants

Hello everyone, my name is Matteo, I'm an Italian DJ currently living and working in Ecuador. A couple of years ago I started my own business involving music. I design customized playlists for restaurants, cafes, hotels events etc. A couple of years ...

Regular

Hello everyone,  my name is Matteo, I'm an Italian DJ currently living and working in Ecuador.   A couple of years ago I started my own business involving music. I design customized play...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

no sound

no sound when i try to listen and this notice come up " the song is not available, if you have the file on your computeryou can import it

Newbie

no sound when i try to listen and this notice come up " the song is not available, if you have the file on your computeryou can import it

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Featured Browse shows suggestions from wrong timezone

I'm currently using Spotify Webplayer and find that the suggestions under Browse > Featured seem to be just slightly off. For example, it is currently 4pm but the header of the recommendations is "Wind Down With A Playlist." I have used this account ...

Newbie

I'm currently using Spotify Webplayer and find that the suggestions under Browse > Featured seem to be just slightly off. For example, it is currently 4pm but the header of the recommendations is ...

Cole64

Newbie

1042 Views

1 replies

2 likes

  • 1042 Views
  • 1 replies
  • 2 likes

Popups

Stop with the pop ups for us paying customers. Bad idea.

Casual Listener

Stop with the pop ups for us paying customers. Bad idea.

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Advertising Spotify over Pandora

I think Spotify should advertise how much better it is than Pandora. At the age of 72 I am not a "techie" but I definitely know what I like. I became so frustrated with Pandora because when I wanted to hear Classical music it played a few Classical p...

Newbie

I think Spotify should advertise how much better it is than Pandora. At the age of 72 I am not a "techie" but I definitely know what I like. I became so frustrated with Pandora because when I wanted ...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

I got an Idea

How about the concert was the date of 9 August 2017 but the date of august 12, 2017 because of what in most of them are still a teenager and they have to go to school will likely disappoint them so that my suggestion a concert in changing the date.. ...

Newbie

How about the concert was the date of 9 August 2017 but the date of august 12, 2017 because of what in most of them are still a teenager and they have to go to school will likely disappoint them so t...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes