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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • user123456789101112
  • Visitor
  • 15227 Views
  • 98 replies
  • 10 likes
  • Other
  • 15227 Views
  • 98 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20884 Views
  • 9 replies
  • 2 likes
  • Other
  • 20884 Views
  • 9 replies
  • 2 likes

My music on Spotify.

Hello, I am a rapper and producer and I would like to know how to get my songs onto Spotify. A lot of people that I know use Spotify and I would like it to be more conveniant for them to listen to the songs of mine that they like and everyone around ...

  • Newbie
  • Hello, I am a rapper and producer and I would like to know how to get my songs onto Spotify. A lot of people that I know use Spotify and I would like it to be more conveniant for them to listen to th...
  • Maxim
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • music
  • 324 Views
  • 1 replies
  • 0 likes

Spotify crashes Squeezebox

Hi, I believe this issue has been reported before, however, not sure it was resolved. The official Spotify app for Logitech Squeezebox Touch keeps crashing the Sqeezebox every once in a while. The crash occurs when selecting a new song from a playlis...

  • Newbie
  • Hi,   I believe this issue has been reported before, however, not sure it was resolved.   The official Spotify app for Logitech Squeezebox Touch keeps crashing the Sqeezebox every once ...
  • 477 Views
  • 0 replies
  • 0 likes
  • Logitech
  • 477 Views
  • 0 replies
  • 0 likes

Sonos connection

I've used Spotify (Premuium) successfully through Sonos (as well as directly on my computers) for some years. I use an ipod classic as the Sonos controller. Recently, however, I find that I cannot connect to Spotify through the ipod and therefore can...

  • Newbie
  • I've used Spotify (Premuium) successfully through Sonos (as well as directly on my computers) for some years. I use an ipod classic as the Sonos controller. Recently, however, I find that I cannot co...
  • 498 Views
  • 0 replies
  • 0 likes
  • 498 Views
  • 0 replies
  • 0 likes

Platform to suggest artists or songs to be featured in Spotify

Hi,Are there any platform available to suggest artists or songs to be featured in Spotify?For e.g. Japanese groups.. there are AKB48 but sisters groups are not found. Arashi is not found either.Thanks

  • Casual Listener
  • Hi, Are there any platform available to suggest artists or songs to be featured in Spotify? For e.g. Japanese groups.. there are AKB48 but sisters groups are not found. Arashi is not found either. ...
  • 344 Views
  • 0 replies
  • 1 likes
  • music
  • 344 Views
  • 0 replies
  • 1 likes

Webplayer playing songs, but no sound - firefox

Hello, I've been using the Spotify webplayer for a long time on the firefox browser and it's been working perfectly for some time. Upon installing new headphones, I can no longer hear songs playing from the firefox webplayer. The song will play, but ...

  • Newbie
  • Hello,   I've been using the Spotify webplayer for a long time on the firefox browser and it's been working perfectly for some time. Upon installing new headphones, I can no longer hear songs ...
  • luc_val1
  • Newbie
  • 902 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 902 Views
  • 1 replies
  • 0 likes

Web Player

This is reproducible on two different machines with different hardware. Edge (with Flash) and IE (with Flash) when playing back music and scrolling down artist tracks, the playback stutters. Flash is updated via Windows Update 23.0.0.205 (KB3201860) ...

  • Regular
  • This is reproducible on two different machines with different hardware.   Edge (with Flash) and IE (with Flash) when playing back music and scrolling down artist tracks, the playback stutters....
  • steviejay2002
  • Regular
  • 394 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 394 Views
  • 1 replies
  • 0 likes

Songs unavailable on some devices

I have a personal playlist, where some of the songs have become unavailable on some of my devices. They are available on my Tab S3 and Galaxy S7, but not available on my Gear S3 or Windows 10 PC. I can, however, force them to play on either of those,...

  • Newbie
  • I have a personal playlist, where some of the songs have become unavailable on some of my devices. They are available on my Tab S3 and Galaxy S7, but not available on my Gear S3 or Windows 10 PC. I c...
  • 671 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 671 Views
  • 0 replies
  • 0 likes

Pay with Mobile

Hello! Im about to upgrade my account to premium and i saw theres a new pay with mobile method and theres a smart communication logo so i load up my phone and when im about to pay with boku it says Sorry, Spotify Premium is not available for Smart Co...

  • Newbie
  • Hello! Im about to upgrade my account to premium and i saw theres a new pay with mobile method and theres a smart communication logo so i load up my phone and when im about to pay with boku it says&n...
  • Chiaraaaa
  • Newbie
  • 3071 Views
  • 3 replies
  • 0 likes
  • Other
  • 3071 Views
  • 3 replies
  • 0 likes

Spotify keeps skipping and buffering on my home & office wifi

Both webplayer, Windows player and the android app keeps skipping, stuttering and buffering almost all the time for the past few months. Never happened before. I'm on 100+ Mbps at home and I would imagine similar speeds at work too. It's very annoyin...

  • Regular
  • Both webplayer, Windows player and the android app keeps skipping, stuttering and buffering almost all the time for the past few months. Never happened before. I'm on 100+ Mbps at home and I would im...
  • 500 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 500 Views
  • 0 replies
  • 0 likes

My profile or public playlists do not appear in the search?

Hi,We're currently trying to share our playlists to the public and are finding it very difficult to find our profile from another account. Searching for our account name (PYMCA) produces no results despite having a completely public profile and playl...

  • Casual Listener
  • Hi, We're currently trying to share our playlists to the public and are finding it very difficult to find our profile from another account. Searching for our account name (PYMCA) produces no re...
  • tscottjones
  • Newbie
  • 5067 Views
  • 10 replies
  • 0 likes
  • 5067 Views
  • 10 replies
  • 0 likes

Music will not continuously play when IPhone is locked.

I have Spotify Premium and on both my iPad and iPhone music will not play continuously if the device is locked. I have restarted the devices, reinstalled Spotify on both, and played around with the playback settings such as "Crossfade" and "Gapless P...

  • Newbie
  • I have Spotify Premium and on both my iPad and iPhone music will not play continuously if the device is locked. I have restarted the devices, reinstalled Spotify on both, and played around with the p...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

As an artist

As an artist on Spotify, is there any way to change the songs order on your profile?

  • Casual Listener
  • As an artist on Spotify, is there any way to change the songs order on your profile?
  • MattSuda
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

How can I see my address?

I am not sure whether or not I've changed my address but I cannot find any section to see it. How can I see my address?

  • Casual Listener
  •  I am not sure whether or not I've changed my address but I cannot find any section to see it. How can I see my address? 
  • Bittencourt
  • Spotify Star
  • 122054 Views
  • 9 replies
  • 7 likes
  • Web Player
    Windows
  • 122054 Views
  • 9 replies
  • 7 likes

Solved!! Embed Album player on website

Hi! For a client, I'm looking for embeding a player of his albums on his website.I tried to follow the article 'Play Button' (https://developer.spotify.com/technologies/widgets/spotify-play-button/) by replacing playlist and the ID but that didn't wo...

  • Newbie
  • Hi!   For a client, I'm looking for embeding a player of his albums on his website. I tried to follow the article 'Play Button' (https://developer.spotify.com/technologies/widgets/spotify-pla...
  • Maxim
  • Spotify Star
  • 21427 Views
  • 1 replies
  • 1 likes
  • Other
  • 21427 Views
  • 1 replies
  • 1 likes

Apps require webpage authentication (Spotify wont connect)

Due to our company internet rules, every seperate web browser or application that requires web access must first go through a simple webpage sign on. After then unrestricted internet is given. Spotify desktop app (Windows 7) obviously fails to connec...

  • Visitor
  • Due to our company internet rules, every seperate web browser or application that requires web access must first go through a simple webpage sign on. After then unrestricted internet is given. &nbsp...
  • 390 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 390 Views
  • 0 replies
  • 0 likes

Can't listen to all the music

I sometimes see playlists like a Glee one with some songs. When I click on a song it won't play and skip to the next song. Is this music not available in The Netherlands? Why is it shown then?

  • Newbie
  • I sometimes see playlists like a Glee one with some songs. When I click on a song it won't play and skip to the next song. Is this music not available in The Netherlands? Why is it shown then?
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Can't find friends and follow their playlist...HELP

Hi!I'm following some of my friends and I would like to find others and be able to listen to their playlists. But impossible to find them on the web player! Even the ones I was already following....Help? :'(

  • Newbie
  • Hi! I'm following some of my friends and I would like to find others and be able to listen to their playlists. But impossible to find them on the web player! Even the ones I was already followi...
  • 255 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 255 Views
  • 0 replies
  • 0 likes

deleting songs from library

Once I move a song to a new playlist can I delete it from my main song library without it deleting the song from everything? Will it still be in my playlist?

  • Casual Listener
  • Once I move a song to a new playlist can I delete it from my main song library without it deleting the song from everything? Will it still be in my playlist?
  • MartinStoichkov
  • Community Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 392 Views
  • 1 replies
  • 0 likes

Missing artwork on some albums

Hello, i have a samsung galaxy j3 2016 and a premium spotify acc ( idk if it matters). Some of the artworks in my library are missing when i go offline, i tryed literally everything... Reinstalling the app, cleaned cache, removed devices etc.. When i...

  • Casual Listener
  • Hello, i have a samsung galaxy j3 2016 and a premium spotify acc ( idk if it matters). Some of the artworks in my library are missing when i go offline, i tryed literally everything... Reinstalling t...
  • 323 Views
  • 0 replies
  • 0 likes
  • music
    Other
    Samsung
  • 323 Views
  • 0 replies
  • 0 likes

Bose bears den ad

Can the volume on this ad be changed or can it be removed it is so so much louder than any other ad...

  • Casual Listener
  • Can the volume on this ad be changed or can it be removed it is so so much louder than any other ad...
  • xavier777raine
  • Newbie
  • 451 Views
  • 3 replies
  • 0 likes
  • Other
  • 451 Views
  • 3 replies
  • 0 likes