Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
65667 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I used iOS and Android to try using the spotify connect to my X40, the connection was made but there was no sound from the X40 to my pre-amp. I tried to use Shareplay/Airplay, it works. But from my understanding, I should be able to have a better sou...
I used iOS and Android to try using the spotify connect to my X40, the connection was made but there was no sound from the X40 to my pre-amp. I tried to use Shareplay/Airplay, it works. B...
658 Views
0 replies
0 likes
Spoiler (Highlight to read)When I right click on my playlist there is no delete option. Also when I press the delete key, it doen't delete.When I right click on my playlist there is no delete option. Also when I press the delete key, it doen't delete...
When I right click on my playlist there is no delete option. Also when I press the delete key, it doen't delete.
Spotify Star
474 Views
1 replies
0 likes
I've got spotify premium and I'm using spotify connect to cast audio from an android phone to a google chromecast audio I also regularly listen from my desktop. If spotify would allow me to stream the same audio to my chromecast audio and desktop pla...
I've got spotify premium and I'm using spotify connect to cast audio from an android phone to a google chromecast audio I also regularly listen from my desktop. If spotify would all...
Casual Listener
27155 Views
7 replies
47 likes
Is it possible to listen to Right and Left wireless air buds together as they are considered 2 separate devices and each needs to be paired separately?
Is it possible to listen to Right and Left wireless air buds together as they are considered 2 separate devices and each needs to be paired separately?
Spotify Star
1291 Views
3 replies
0 likes
It has been 2 days now and I have no sound coming from spotify. I use the webplayer as well as the Android app. I've tried it on four different computers as well as different browers as well as my phone but no sound comes when I click play even thoug...
It has been 2 days now and I have no sound coming from spotify. I use the webplayer as well as the Android app. I've tried it on four different computers as well as different browers as well as my ph...
Community Legend
815 Views
5 replies
0 likes
I curated this playlist with 100's of tracks over several years called 'Electro Boogie'https://open.spotify.com/user/kmtlondon/playlist/3eONCKQX2tia5JJ4atEa9L Suddenly this week it became empty. I defintely did not touch it or remove anything. It's n...
I curated this playlist with 100's of tracks over several years called 'Electro Boogie' https://open.spotify.com/user/kmtlondon/playlist/3eONCKQX2tia5JJ4atEa9L Suddenly this week it became ...
Newbie
1972 Views
2 replies
0 likes
Within the Spotify Player on Desktop, the music that I am playing will stop randomly in the middle of a song. I believe that this may have to do with having two devices, but I am not 100% sure. My other device is an Android and has the Spotify App on...
Within the Spotify Player on Desktop, the music that I am playing will stop randomly in the middle of a song. I believe that this may have to do with having two devices, but I am not 100% sure. My ot...
Moderator
11460 Views
1 replies
1 likes
Seit kurzem kann ich einige Songs meiner Bibliothek nicht mehr abspielen, weder am Handy noch auf dem Desktop und auch nicht im Webplayer. Ich habe bereits den Cache gelöscht, die App neuinstalliert und auch alles mögliche in den Einstellungen deakti...
Seit kurzem kann ich einige Songs meiner Bibliothek nicht mehr abspielen, weder am Handy noch auf dem Desktop und auch nicht im Webplayer. Ich habe bereits den Cache gelöscht, die App neuinsta...
1339 Views
0 replies
3 likes
Hello,need help with new spotify 2017 version. Please tell me where the 'related music' feature on the right side bar has gone. this was an amazing way to discover new and similar music. where has it gone? how do i get it back? i would much prefer th...
Hello, need help with new spotify 2017 version. Please tell me where the 'related music' feature on the right side bar has gone. this was an amazing way to discover new and similar music. w...
Casual Listener
414 Views
1 replies
0 likes
Some stuf I have downloaded is not in my offline content in playlists.
Some stuf I have downloaded is not in my offline content in playlists.
344 Views
0 replies
0 likes
Since Spotify updated last week, the 'Recommended for you' running playlist option is no longer there. I loved this and am devastated! Anyone else noticed this? I can't find any info online about it...am crossing my fingers that it's temporary/fixabl...
Since Spotify updated last week, the 'Recommended for you' running playlist option is no longer there. I loved this and am devastated! Anyone else noticed this? I can't find any info online about it....
430 Views
0 replies
1 likes
I'm in the military and set to deploy. I will not have cell or wifi access (obviously). Will I still be able to listen to my music that I've downloaded to my device if I continue to pay the monthly fee? If not I need to figure out alternate means to ...
I'm in the military and set to deploy. I will not have cell or wifi access (obviously). Will I still be able to listen to my music that I've downloaded to my device if I continue to pay the monthly f...
Spotify Star
666 Views
3 replies
0 likes
So, i've been using the web browser for a couple of years and I always used the play next option. I was wondering where did it go? The layout changed and I still can't seem to find it. Help would be appreciated, thank you :).
So, i've been using the web browser for a couple of years and I always used the play next option. I was wondering where did it go? The layout changed and I still can't seem to find it. Help would be ...
Community Legend
511 Views
1 replies
1 likes
I have been trying to enter my family plan from the e-mail invite but when I do everything right, put my adress and stuff, it says I don't live in the same place as my sister, who's the one that send me the invite, how can I fix the problem? Please h...
I have been trying to enter my family plan from the e-mail invite but when I do everything right, put my adress and stuff, it says I don't live in the same place as my sister, who's the one that send...
Casual Listener
814 Views
4 replies
0 likes
With the new web player, I can select a track, and the progress bar moves, but there is no sound. I have checked that (a) the browser tab is not muted (b) the volume control in the web player is up (c) the volume control in Windows is up (d) I can ge...
With the new web player, I can select a track, and the progress bar moves, but there is no sound. I have checked that (a) the browser tab is not muted (b) the volume control in the web player is up (...
Casual Listener
80618 Views
12 replies
9 likes
Hi, is it possible to copy or download a Spotify playlist to a PHILIPS GOGEAR MP3 PLAYER?Best Regards, Stef
Hi, is it possible to copy or download a Spotify playlist to a PHILIPS GOGEAR MP3 PLAYER? Best Regards, Stef
Spotify Star
2081 Views
1 replies
0 likes
I opened up play.spotify.com at work today, and was redirected to a brand new web player that I didn't ask for. It looked awesome. This new web player was sleek and modern. I found a bunch of new playlists waiting for me in the discover section, with...
I opened up play.spotify.com at work today, and was redirected to a brand new web player that I didn't ask for. It looked awesome. This new web player was sleek and modern. I found a bunch of new pla...
668 Views
0 replies
1 likes
I just started using Spotify again almost two weeks ago, and this whole time my Daily Mix just hasn't existed. It has had this same message since I started using Spotify again. I didn't create a new account, and the account I'm using is years old. I ...
I just started using Spotify again almost two weeks ago, and this whole time my Daily Mix just hasn't existed. It has had this same message since I started using Spotify ag...
Spotify Star
1458 Views
1 replies
0 likes
edit: I figured it out! Haha, next time I should pay more attention... Hey there, I'm new here. I was trying to upload a post to "Playlist Exchange", but the page wouldn't let me post it. The button that I assume would let me upload just stated "Plea...
edit: I figured it out! Haha, next time I should pay more attention... Hey there, I'm new here. I was trying to upload a post to "Playlist Exchange", but the page wouldn't let me post it. Th...
Newbie
474 Views
2 replies
0 likes
Why is the Spotify app being removed from my Visio TV. One of the reasons I bought the TV was to have this app. Now I am informed it is being removed. Seems like an unfair change. Could be a good class action lawsuit!
Why is the Spotify app being removed from my Visio TV. One of the reasons I bought the TV was to have this app. Now I am informed it is being removed. Seems like an unfair change. Could be a good cla...
414 Views
0 replies
0 likes
