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Please see below the most popular frequently asked questions.

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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3729 Views
  • 28 replies
  • 6 likes
  • Other
  • 3729 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18260 Views
  • 8 replies
  • 2 likes
  • Other
  • 18260 Views
  • 8 replies
  • 2 likes

Hola, necesito ayuda!

Buenos días, mi nombre es Katya Ballesteros tengo 17 años y soy alumna del Colegio Indoamericano. El 1 de abril vamos a tener una feria de Humanidades y necesitamos patrocinios, y que mejor que una empresa como la suya que fomenta el amor al arte y e...

  • Newbie
  • Buenos días, mi nombre es Katya Ballesteros tengo 17 años y soy alumna del Colegio Indoamericano. El 1 de abril vamos a tener una feria de Humanidades y necesitamos patrocinios, y que mejor que una e...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

BMDM Event on spotify

we are having an event this may called bob marley day manila, it is our forth year this year, i belive in the help of spotify, we can spread local music of the philippines.do anyone know how i can connect this to them? thank you! share the music shar...

  • Newbie
  • we are having an event this may called bob marley day manila, it is our forth year this year, i belive in the help of spotify, we can spread local music of the philippines. do anyone know how i can ...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

BMW iDrive crash when selecting artist from library

Hi all, I am not able to select artists from my library using iDrive in a BMW, instead it shows only the artists I'm following. Attempting to change this, the app crashes in idrive. Going through iDrive to my Spotify library it now only shows the amo...

  • Regular
  • Hi all,   I am not able to select artists from my library using iDrive in a BMW, instead it shows only the artists I'm following. Attempting to change this, the app crashes in idrive.   ...
  • douzounian
  • Newbie
  • 2034 Views
  • 19 replies
  • 0 likes
  • iOS
  • 2034 Views
  • 19 replies
  • 0 likes

Superuser Contribution Way to disable or highlight songs heard

I am new to Spotify and am a paying member of Spotify Premium. Considering getting the hi fi upgrade if it works out.Playlists are an awesome way of exploring new music.I was wondering is there a way in Spotify or a 3rd party app which highlights son...

  • Newbie
  • I am new to Spotify and am a paying member of Spotify Premium. Considering getting the hi fi upgrade if it works out. Playlists are an awesome way of exploring new music. I was wondering is there a...
  • Maria_B
  • Moderator
  • 857 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 857 Views
  • 1 replies
  • 0 likes

Trouble with chrome cast on my TV

Hi, sorry in advance for my english I meet an issue with Spotify/Chomecast (video). It's impossible to listen a complete musique, she is stopped but she is not in pause, The counter time is stopped too.when I check my phone/tablet/computer, the count...

  • Casual Listener
  • Hi, sorry in advance for my english 🙂 I meet an issue with Spotify/Chomecast (video). It's impossible to listen a complete musique, she is stopped but she is not in pause, The counter time is stopp...
  • VrickMa
  • Casual Listener
  • 1650 Views
  • 1 replies
  • 0 likes
  • music
    Play
    playing
    stops
    TV
  • 1650 Views
  • 1 replies
  • 0 likes

Ability to View All Playlist Followers

For some reason, my playlists are not downloading on my Spotify app on my TV.The started a 3 month trial with Spotify Premium back in January and the trialdoesn't expire until March the 22nd. I've never ad any problems before today.Can anybody let me...

  • Visitor
  • For some reason, my playlists are not downloading on my Spotify app on my TV. The started a 3 month trial with Spotify Premium back in January and the trial doesn't expire until March the 22nd...
  • 468 Views
  • 0 replies
  • 0 likes
  • 468 Views
  • 0 replies
  • 0 likes

using spotify on a different device

My brother is severly disabled and music is his one joy in life, he can only use this large button to click onto a next song on a specially adapted speaker, where you need to put songs on an sd card.Is it possible to download spotify songs onto an sd...

  • Casual Listener
  •   My brother is severly disabled and music is his one joy in life, he can only use this large button to click onto a next song on a specially adapted speaker, where you need to put songs on an ...
  • 190 Views
  • 0 replies
  • 0 likes
  • Other
  • 190 Views
  • 0 replies
  • 0 likes

i cant make my playlists public

I am trying to mae my playlists public but I have no luck . Im using Spotfiy on my phone (lumia), I have a premium account and 'Make collaborative is un-ticked but i still cant make my playlists public, also when I do press 'Make public' it comes up ...

  • Newbie
  • I am trying to mae my playlists public but I have no luck . Im using Spotfiy on my phone (lumia), I have a premium account and 'Make collaborative is un-ticked but i still cant make my playlists public...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Podcasts on sonos?

Is there a way to see my followed podcasts on Sonos? I can see them in my library on the spotify mobile app but they do not appear in sonos. Thanks for the help.

  • Casual Listener
  • Is there a way to see my followed podcasts on Sonos? I can see them in my library on the spotify mobile app but they do not appear in sonos. Thanks for the help. 
  • redslug
  • Newbie
  • 1840 Views
  • 1 replies
  • 5 likes
  • 1840 Views
  • 1 replies
  • 5 likes

Lesebühnen auf Spotify

In Berlin gibt es viele Slams und Lesebühnen, auf denen täglich witzige und aktuelle Texte vor Hunderten von Zuhörern vorgelesen werden. Könnte nicht gerade Spotify die Idee der Lesebühnen ins Netz bringen?

  • Newbie
  • In Berlin gibt es viele Slams und Lesebühnen, auf denen täglich witzige und aktuelle Texte vor Hunderten von Zuhörern vorgelesen werden. Könnte nicht gerade Spotify die Idee der Lesebühnen ins Netz b...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Find content of former spotify playlist

Dear community,Does anyone know how I could find the content of a former spotify playlist?I explain: when we came back from the hospital on 23/11/2016 with our newborn son we listened to the spotify playlist "Au Calme" and one of the songs really mov...

  • Newbie
  • Dear community, Does anyone know how I could find the content of a former spotify playlist? I explain: when we came back from the hospital on 23/11/2016 with our newborn son we listened to the spot...
  • 180 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 180 Views
  • 0 replies
  • 0 likes

[Genre Radio] [Mobile]

When I go to the EDM/Dance genre in the Browse tab and I hit start radio it starts playing the Club/House "Genre Station", the very one that's under the Radio tab. Is this "Genre Station" playing a different selection of songs as the EDM/Dance genre ...

  • Regular
  • When I go to the EDM/Dance genre in the Browse tab and I hit start radio it starts playing the Club/House "Genre Station", the very one that's under the Radio tab. Is this "Genre Station" playing a d...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

[All Platforms][Subscription] Reasons for cancelling in trial period

If you cancel at the end of your 3 month trial period there is a small survey to ask you why. You have to choose from a list of reasons. There is no option for what might be a very common reason which is that you like Spotify but want to trial Apple ...

  • Newbie
  • If you cancel at the end of your 3 month trial period there is a small survey to ask you why. You have to choose from a list of reasons. There is no option for what might be a very common reason whic...
  • 254 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Subscription
  • 254 Views
  • 0 replies
  • 0 likes

Walkman able Spotify divice

Hi there, I'm looking for a way to use spotify or the songs I have on spotify on a portable divice like a Walkman/MP3 player. (not an speaker)I know about "Mighty" but that thing has no display. I would like that, or something like that could play my...

  • Casual Listener
  • Hi there,   I'm looking for a way to use spotify or the songs I have on spotify on a portable divice like a Walkman/MP3 player. (not an speaker) I know about "Mighty" but that thing has no di...
  • DJFSB1
  • Casual Listener
  • 698 Views
  • 2 replies
  • 0 likes
  • Other
  • 698 Views
  • 2 replies
  • 0 likes

feedback from customer

Good Morning Spotify crew, first of all, Let me introduce myself for introduction, My name is Asaf, came to Canada from overseas for business purpose,I would like to express my deep respects to your company and founders of this great tool that I was ...

  • Newbie
  • ...lease, let me know if you are open to public or any business sector. If you require any further information about me here is my number is my contacts 647 860 2829, 416 648 0107, or you may reply me b...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Spotify en LG SMART TV

Para poder reproducir una playlist en la TV te pide cuenta premium y que la hagas con cacniones DESTACADAS, hace algun tiempo lo podías hacer con la de FAVORITOS o con la iTUNES, pero ahora no encuentro la opción para crear esa playlist.

  • Newbie
  •    Para poder reproducir una playlist en la TV te pide cuenta premium y que la hagas con cacniones DESTACADAS, hace algun tiempo lo podías hacer con la de FAVORITOS o con la iTUNES, pero ah...
  • 260 Views
  • 0 replies
  • 0 likes
  • Other
  • 260 Views
  • 0 replies
  • 0 likes

Solved!! Playlist issue on Marantz SR5008

Hi, I have a Marantz SR5008 AV receiver that comes with a basic spotify player which was working perfectly until a few weeks ago. While playlist listing was taking only 1 or 2 seconds before, it now takes up to several minutes before I can choose the...

  • Casual Listener
  • Hi,   I have a Marantz SR5008 AV receiver that comes with a basic spotify player which was working perfectly until a few weeks ago. While playlist listing was taking only 1 or 2...
  • soniacsc
  • Casual Listener
  • 2534 Views
  • 6 replies
  • 0 likes
  • Marantz
  • 2534 Views
  • 6 replies
  • 0 likes

[Accordo con Operatori Mobili Italiani

Salve, ma non potreste fare accordi con gli operatori di telefonia sul consumo dei dati? Ad esempio pagando una quota mensile per non avere i dati scalati quando si ascolta la musica in mobilità?

  • Newbie
  • Salve, ma non potreste fare accordi con gli operatori di telefonia sul consumo dei dati? Ad esempio pagando una quota mensile per non avere i dati scalati quando si ascolta la musica in mobilità?
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Repeat

For whatever reason, they've removed the ability to repeat a track from the lock screen. You can skip and pause, but not repeat. In my opinion, insanely stupid.

  • Newbie
  • For whatever reason, they've removed the ability to repeat a track from the lock screen. You can skip and pause, but not repeat. In my opinion, insanely stupid.
  • Hubo
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes