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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1521 Views
  • 15 replies
  • 5 likes
  • Other
  • 1521 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17562 Views
  • 8 replies
  • 1 likes
  • Other
  • 17562 Views
  • 8 replies
  • 1 likes

I found what I believe to be 2 songs in one track by mistake.

Hello Spotify community (and what I hope to be Spotify team members!) I found a track that I believe has 2 tracks in it by mistake! Back Home in Texas by Casey Donahew Band (Spotify URI: spotify:track:1QPc7krJseO8LF2BzDZ2Wd). The track ends as it sho...

  • Newbie
  • Hello Spotify community (and what I hope to be Spotify team members!)   I found a track that I believe has 2 tracks in it by mistake! Back Home in Texas by Casey Donahew Band (Spotify URI:&nbs...
  • 214 Views
  • 0 replies
  • 0 likes
  • music
  • 214 Views
  • 0 replies
  • 0 likes

Confused

If I have premium and download my music and stop getting premium what was the point of downloading the music if I can't keep it downloaded?

  • Newbie
  • If I have premium and download my music and stop getting premium what was the point of downloading the music if I can't keep it downloaded?
  • MattSuda
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • music
  • 219 Views
  • 1 replies
  • 0 likes

Changing to Echo stops playlist

I've never had issues before playing spotify on the Echo but today, when I started Spotify on the Echo it changed my song. I used voice command to play a playlist, Echo accepts but then nothing happens. I started the playlist on on iPhone then switch...

  • Music Fan
  • I've never had issues before playing spotify on the Echo but today, when I started Spotify on the Echo it changed my song.  I used voice command to play a playlist, Echo accepts but then nothing...
  • VaTechPilot
  • Newbie
  • 469 Views
  • 3 replies
  • 0 likes
  • Other
  • 469 Views
  • 3 replies
  • 0 likes

Smart TV LG 43LH604V WebOS 3.0 Spain: no spotify app

Good morning (from Spain), Yesterday I bought the new 43LH604V LG Smart TV and I was going to download Spotify app from the store... but it is not there. I don't know if it is not there now or if it won't be there cause I don't know quite well the LG...

  • Newbie
  • Good morning (from Spain),   Yesterday I bought the new 43LH604V LG Smart TV and I was going to download Spotify app from the store... but it is not there. I don't know if it is not there now ...
  • Xebi
  • Casual Listener
  • 1040 Views
  • 1 replies
  • 1 likes
  • Other
  • 1040 Views
  • 1 replies
  • 1 likes

Freezing after ads

Spotify is again freezing after ads, it did this last year then seemed to fix itself. Really annoying. Can anyone help?

  • Newbie
  • Spotify is again freezing after ads, it did this last year then seemed to fix itself. Really annoying. Can anyone help?
  • 229 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 229 Views
  • 0 replies
  • 0 likes

Spotify Device Password

I'm stuck in a very frustrating spot. The "Set Spotify Device Password" option doesn't send an email to me. So after doing some reading, it looked like I should be able to contact support, and they would be able to manually generate the link to send ...

  • Casual Listener
  • I'm stuck in a very frustrating spot. The "Set Spotify Device Password" option doesn't send an email to me. So after doing some reading, it looked like I should be able to contact support, and they w...
  • Keraos
  • Casual Listener
  • 940 Views
  • 2 replies
  • 0 likes
  • Other
  • 940 Views
  • 2 replies
  • 0 likes

Game of Thrones + PS4 = Static?

For some reason, playing the Game of Thrones soundtrack (any season) through the Spotify app on my PS4 always ends up sounding muddled with a very shrieky, high pitched static. I don't have this issue on any other device, nor with any other album. Th...

  • Regular
  • For some reason, playing the Game of Thrones soundtrack (any season) through the Spotify app on my PS4 always ends up sounding muddled with a very shrieky, high pitched static. I don't have this issu...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Unable to play some spesific songs (greyed out)

Some friends and I were listening to music at my place this weekend and we wanted to put on Metallica - Whiskey In the Jar, but for some reason this song wouldn't start on my computer. I was using the webapp at the time, but I've tested the same song...

  • Casual Listener
  • Some friends and I were listening to music at my place this weekend and we wanted to put on Metallica - Whiskey In the Jar, but for some reason this song wouldn't start on my computer. I was using th...
  • sjallabeis
  • Casual Listener
  • 366 Views
  • 2 replies
  • 1 likes
  • Web Player
    Windows
  • 366 Views
  • 2 replies
  • 1 likes

help!! WHY DOESNT SPOTIFY WORK???

Why doesn't Spotify work on my windows 10 Lumia phone I'm a premium customer please help me!!! My songs don't even play!!!

  • Newbie
  • Why doesn't Spotify work on my windows 10 Lumia phone I'm a premium customer please help me!!! My songs don't even play!!!
  • 311 Views
  • 0 replies
  • 0 likes
  • music
  • 311 Views
  • 0 replies
  • 0 likes

Setting a device password

Hi!I'm experiencing some issues in setting a device password for my account.A few years back I coupled my FB login to my Spotify account, which works on most devices. However, now I have a Onkyo amplifier, with integrated Spotify support. But to make...

  • Newbie
  • Hi! I'm experiencing some issues in setting a device password for my account. A few years back I coupled my FB login to my Spotify account, which works on most devices. However, now I have a Onkyo ...
  • MaryS
  • Roadie
  • 452 Views
  • 1 replies
  • 0 likes
  • Onkyo
  • 452 Views
  • 1 replies
  • 0 likes

Error code 500 for concerts tab

There's a Spotify presale for Melanie Martinez tickets in my town, and it opened at 10 AM CST, but every time I try to open the concerts section, it says an error occurred in the app and error code 500 in the web player. I really wanna get tickets be...

  • Casual Listener
  • There's a Spotify presale for Melanie Martinez tickets in my town, and it opened at 10 AM CST, but every time I try to open the concerts section, it says an error occurred in the app and error code 5...
  • MaryS
  • Roadie
  • 745 Views
  • 1 replies
  • 1 likes
  • Other
  • 745 Views
  • 1 replies
  • 1 likes

Use PayPal for more than one premium Account

I got Premium for 99ct in a special offer for my account. Now I want to get it for my child but when I enter my PayPal account data, it just jumps back to the place where I can chose the methode of payment

  • Newbie
  • I got Premium for 99ct in a special offer for my account. Now I want to get it for my child but when I enter my PayPal account data, it just jumps back to the place where I can chose the methode of p...
  • MaryS
  • Roadie
  • 432 Views
  • 1 replies
  • 0 likes
  • music
  • 432 Views
  • 1 replies
  • 0 likes

Airplay Fix

I'm not sure exactly what the problem is, but when I'm using Airplay through an Apple TV (3rd gen) and Spotify, it will hang up if the computer goes to sleep (or possibly if I pause it for a long time) — I just no longer get sound from Spotify. I DO,...

  • Newbie
  • I'm not sure exactly what the problem is, but when I'm using Airplay through an Apple TV (3rd gen) and Spotify, it will hang up if the computer goes to sleep (or possibly if I pause it for ...
  • 608 Views
  • 0 replies
  • 0 likes
  • bugs
  • 608 Views
  • 0 replies
  • 0 likes

Solved!! Add Spotify Radio to SONOS, please!

Spotify, please provide SONOS with the ability to support Spotify Radio. From the SONOS community: John M, an employee of Sonos, replied to Add Spotify radios to Sonos !!!, an idea about Sonos. Thank you everyone for the responses and feedback. Pleas...

  • Newbie
  • Spotify, please provide SONOS with the ability to support Spotify Radio.      From the SONOS community:   John M, an employee of Sonos, replied to Add Spotify radios to ...
  • camillo75
  • Community Legend
  • 38099 Views
  • 177 replies
  • 262 likes
  • 38099 Views
  • 177 replies
  • 262 likes

[Help] Spotify integration on Facebook

Hello i want to post my music in facebook like this screen: http://image.noelshack.com/fichiers/2016/25/1466707149-sans-titre.jpg When i click on the track starts playing. But, when I post my album sharing, it's always links that return to the spotif...

  • Newbie
  • Hello i want to post my music in facebook like this screen: http://image.noelshack.com/fichiers/2016/25/1466707149-sans-titre.jpg   When i click on the track starts playing. But, when I p...
  • 414 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 414 Views
  • 0 replies
  • 0 likes

Way to prevent duplicates in playlists.

I have saved a bunch of songs that now show up in my music under "Songs." I want to basically create a new playlist that is a copy of the "Songs" section of my music, but it seems the only way to do this would be to go through my entire Songs section...

  • Newbie
  • I have saved a bunch of songs that now show up in my music under "Songs."    I want to basically create a new playlist that is a copy of the "Songs" section of my music, but it seems...
  • 1230 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
  • 1230 Views
  • 0 replies
  • 0 likes

Re-ordering of tracks in a playlist still not available?

I just bought the Premium membership, only to find that there is no way to order tracks inside playlists. This makes Spotify not good enough to pay for in my opinion, and I see from other posts that people have been asking for this for the last 3 yea...

  • Newbie
  • I just bought the Premium membership, only to find that there is no way to order tracks inside playlists. This makes Spotify not good enough to pay for in my opinion, and I see from other posts that ...
  • osornios
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 205 Views
  • 1 replies
  • 0 likes

Cannot Connect to Spotify

I'm trying to load the Spotify web player on Google Chrome. I receive a spinning wheel that says "connecting to Spotify," which never loads. Tried launching in Internet Explorer and restarting brower. Still will not connect.

  • Casual Listener
  • I'm trying to load the Spotify web player on Google Chrome. I receive a spinning wheel that says "connecting to Spotify," which never loads. Tried launching in Internet Explorer and restarting brower...
  • bsalgado
  • Casual Listener
  • 802 Views
  • 5 replies
  • 1 likes
  • Web Player
    Windows
  • 802 Views
  • 5 replies
  • 1 likes

Steven Wilson albums not aviable

Hello Spotify and others! 10 days ago I recived a message saying that 3 albums by Steven Wilson now was aviable on Spotify. But the albums doesn't appear on his Spotify profile and the album "Cover Version" you've linked to opens, but all the songs a...

  • Casual Listener
  • Hello Spotify and others!   10 days ago I recived a message saying that 3 albums by Steven Wilson now was aviable on Spotify. But the albums doesn't appear on his Spotify profile and the a...
  • richter-r
  • Newbie
  • 1304 Views
  • 3 replies
  • 0 likes
  • 1304 Views
  • 3 replies
  • 0 likes

Whatever Albums are taken Down?

Hi! I dont `find til two days my favorite albums from the group "Whatever". The albums calls "youwant" and "the way it is". Can you help me? Regards unitor

  • Newbie
  • Hi! I dont `find til two days my favorite albums from the group "Whatever". The albums calls "youwant" and "the way it is". Can you help me? Regards unitor
  • 244 Views
  • 0 replies
  • 0 likes
  • Other
  • 244 Views
  • 0 replies
  • 0 likes