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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1368 Views
  • 13 replies
  • 4 likes
  • Other
  • 1368 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17515 Views
  • 8 replies
  • 1 likes
  • Other
  • 17515 Views
  • 8 replies
  • 1 likes

Web Player search bar not showing results

Hi Spotify Community, I am unfortunately having trouble getting the search results to show up on the web player. I am running Ubuntu 14.04.3 LTS, and using the latest version of Firefox (41.0.2). Is there anything I can do??? ex. Thanks! ~jkeaton8359

searchbarnotloading.png
  • Regular
  • Hi Spotify Community,   I am unfortunately having trouble getting the search results to show up on the web player. I am running Ubuntu 14.04.3 LTS, and using the latest version of Firefox (41....
  • jporter2021sgis
  • Gig Goer
  • 342 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 342 Views
  • 1 replies
  • 0 likes

Problem with setting Presets on Bose Soundtouch

I have the Bose Soundtouch since a half year. Playing Spotify at the soundtouch worked quit good since a few weeks. Since then I am not able to set presets from a spotify-playlist. Setting presets from a radiostation is still possible. So it seems to...

  • Newbie
  • I have the Bose Soundtouch since a half year. Playing Spotify at the soundtouch worked quit good since a few weeks. Since then I am not able to set presets from a spotify-playlist. Setting prese...
  • nyazai
  • Music Fan
  • 1495 Views
  • 1 replies
  • 1 likes
  • Other
  • 1495 Views
  • 1 replies
  • 1 likes

Spotify Connect Continuously Pausing With Bose SoundTouch 20

Hi all, As the title suggests I'm having huge problems with my Bose SoundTouch system. When I use Spotify Connect it will always pause 3-4 seconds after starting a track. I then press play and it goes back to the start of the track only to pause agai...

  • Music Fan
  • Hi all,   As the title suggests I'm having huge problems with my Bose SoundTouch system.   When I use Spotify Connect it will always pause 3-4 seconds after starting a track. I then pre...
  • nyazai
  • Music Fan
  • 2320 Views
  • 5 replies
  • 2 likes
  • Connect
  • 2320 Views
  • 5 replies
  • 2 likes

Following Artists Does Not Display More Than 300 Entries.

Hello, This has been an issue for a long time now, with the web player. The Artists List, Following, etc. do not show more than 300 entries.I follow something 800+, and can't see over half of my 'music collection' on this service. Please for the love...

  • Music Fan
  • Hello,   This has been an issue for a long time now, with the web player.   The Artists List, Following, etc. do not show more than 300 entries. I follow something 800+, and can't see ...
  • jerjer87
  • Newbie
  • 422 Views
  • 2 replies
  • 3 likes
  • Web Player
  • 422 Views
  • 2 replies
  • 3 likes

[Windows Phone] I cant download any playlist to play offline

I Can't download any playlist to play offline. The download bar is always in 0% and it wont advance, i'm using a Nokia Lumia 830 and trying to download it by wi-fi

  • Newbie
  • I Can't download any playlist to play offline. The download bar is always in 0% and it wont advance, i'm using a Nokia Lumia 830 and trying to download it by wi-fi
  • ElLucioVpe
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 269 Views
  • 1 replies
  • 0 likes

Spotify Connect doesn't work?!

I currently have Spotify open on my phone, Mac and laptop, but none of the devices are able to see each other despite being on the same network. What seems to be the issue here?

  • Casual Listener
  • I currently have Spotify open on my phone, Mac and laptop, but none of the devices are able to see each other despite being on the same network. What seems to be the issue here?
  • ElLucioVpe
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • Connect
  • 255 Views
  • 1 replies
  • 0 likes

Web Player not playing next song in playlist or showing time elapsed

I am a premium user and am having issues with the online player. When I play a track, the time elapsed in the song does not show in the top right corner of which song is playing. In addition, the player stops after each track and I must manually clic...

  • Casual Listener
  • I am a premium user and am having issues with the online player.  When I play a track, the time elapsed in the song does not show in the top right corner of which song is playing. In addition, ...
  • Nico
  • Community Legend
  • 6609 Views
  • 7 replies
  • 1 likes
  • Web Player
  • 6609 Views
  • 7 replies
  • 1 likes

Squeezebox Radio: Spotify error: no error??

Hello, Spotify (Premium account) stopped working on my Squeezebox Radio a few days ago and it is getting very frustrating. Whenever I try to play a track, the album art and title/artist are displayed, but the track isn't played and I get the message ...

  • Newbie
  • Hello,   Spotify (Premium account) stopped working on my Squeezebox Radio a few days ago and it is getting very frustrating.   Whenever I try to play a track, the album art and titl...
  • rarkh
  • Casual Listener
  • 551 Views
  • 1 replies
  • 2 likes
  • 551 Views
  • 1 replies
  • 2 likes

PS4 login error

Hi, I downloaded the Spotify app Monday morning. I played two songs and I shutdown my PS4. Later that day I tried again and had to enter again my username and password. I got a prompt saying my Spotify is already linked with a PSN account and I shoul...

  • Casual Listener
  • Hi,   I downloaded the Spotify app Monday morning. I played two songs and I shutdown my PS4. Later that day I tried again and had to enter again my username and password. I got a prompt saying...
  • poclava
  • Newbie
  • 4733 Views
  • 8 replies
  • 0 likes
  • Other
  • 4733 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playing just music for an artist, no commentaries

Is there any way to just play an artists songs without it playing all the albums too. One artist has a series of commentaries with her music, but I just want to listen to the music.

  • Casual Listener
  • Is there any way to just play an artists songs without it playing all the albums too. One artist has a series of commentaries with her music, but I just want to listen to the music.
  • 299 Views
  • 0 replies
  • 3 likes
  • Web Player
  • 299 Views
  • 0 replies
  • 3 likes

Inappropriate form of advertisement

Dear Spotify,could you please be so kind and stop using sound of gunfire in your ads?Given to what is happening in the world and amount of suffering which is related to guns, it is really disguisting when you use it as a part of your advertisement. I...

  • Newbie
  • Dear Spotify, could you please be so kind and stop using sound of gunfire in your ads? Given to what is happening in the world and amount of suffering which is related to guns, it is really d...
  • jean3601
  • Community Legend
  • 587 Views
  • 3 replies
  • 0 likes
  • advertisement
  • 587 Views
  • 3 replies
  • 0 likes

Solved!! My year in music feature won't load?

https://www.spotify-yearinmusic.com/ After clicking on my year in music and logging in properly, I only get an empty browser window with a brown-black background. I've even tried to clear cache and cookies and restart the browser without any luck...

  • Casual Listener
  • https://www.spotify-yearinmusic.com/   After clicking on my year in music and logging in properly, I only get an empty browser window with a brown-black background. I've even tried to clea...
  • user-removed
  • Not applicable
  • 10000 Views
  • 9 replies
  • 4 likes
  • Other
  • 10000 Views
  • 9 replies
  • 4 likes

A lot of greyed out songs in my music and many fake/unofficial albums available

Suddenly there are many songs greyed out in My Music.. Eg. many songs from Those Dancing Days, WestBam, High Contrast, Melodie MC, Air... many of the albums & songs are in my collection more than a year and were listenable.. why the hell should I pay...

  • Casual Listener
  • Suddenly there are many songs greyed out in My Music.. Eg. many songs from Those Dancing Days, WestBam, High Contrast, Melodie MC, Air... many of the albums & songs are in my collection more...
  • 5ulo
  • Casual Listener
  • 324 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 324 Views
  • 1 replies
  • 0 likes

[Lumia 630] Play an offline-mode playlist while spotify is online

If you synchronized a playlist for available offline, and later you play it while Spotify is online, will play from local storage or streaming?

  • Gig Goer
  • If you synchronized a playlist for available offline, and later you play it while Spotify is online, will play from local storage or streaming?
  • 209 Views
  • 0 replies
  • 0 likes
  • Other
  • 209 Views
  • 0 replies
  • 0 likes

Accidently disliked a really good song

I accidently disliked a really good song from my favorite radio, and i cant find a way to check the history, can't find a way to reverse it. Not happy.

  • Newbie
  • I accidently disliked a really good song from my favorite radio, and i cant find a way to check the history, can't find a way to reverse it. Not happy.
  • D34DW0lV3
  • Roadie
  • 464 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 464 Views
  • 1 replies
  • 1 likes

Page "Year in music" down

Hey, I just noticed that the privat year in music page is not reachable anymore. Is there a possibility to get access to this review again? I'd definitely appreciate a trick or something https://www.spotify-yearinmusic.com Spoiler (Highlight to read)...

  • Newbie
  •  Hey,   I just noticed that the privat year in music page is not reachable anymore. Is there a possibility to get access to this review again? I'd definitely appreciate a trick or so...
  • 260 Views
  • 0 replies
  • 0 likes
  • music
  • 260 Views
  • 0 replies
  • 0 likes

Spotify not working on Sonos

Suddenly, for about a week ago, my Spotify would not play on my Sonos-system anymore. Spotify works fine anywhere else, and Sonos work fine with everything else.Now, I've been in touch with Sonos, and so far they haven't been able to find out what's ...

  • Newbie
  • Suddenly, for about a week ago, my Spotify would not play on my Sonos-system anymore. Spotify works fine anywhere else, and Sonos work fine with everything else. Now, I've been in touch with Sonos...
  • 629 Views
  • 0 replies
  • 0 likes
  • 629 Views
  • 0 replies
  • 0 likes

Song wont sync to offline mode

Hi. I have a slight problem with my Spotify account. When I added Goosebumbs by SMAJL a few days ago, Spotify wont offline sync the song I added after that. Goosebumps would not sync either. So I tried removing it, but it did not work. So I tried to ...

  • Newbie
  • Hi.   I have a slight problem with my Spotify account. When I added Goosebumbs by SMAJL a few days ago, Spotify wont offline sync the song I added after that. Goosebumps would not sync either....
  • 202 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 202 Views
  • 0 replies
  • 0 likes

Solved!! Download song to phone from Web Player/Desktop app

Hi, as a guy coming from the late Rdio, I was wondering if there is any way I can sync phone for offline listening on my Android phone from the web player and/or from the desktop app. So far, the only way I found is to go on my phone and "slide" the ...

  • Regular
  • Hi,   as a guy coming from the late Rdio, I was wondering if there is any way I can sync phone for offline listening on my Android phone from the web player and/or from the desktop app. So far...
  • patpru
  • Regular
  • 595 Views
  • 2 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 595 Views
  • 2 replies
  • 0 likes

Play stutters when streaming

Hi there I'm not sure where this post should go. I'm having trouble with my premium spotify account. When connecting spotify to my speakers it stutters constantly. I have tried playing from multiple devices - android, iphone, ipad - all with the same...

  • Casual Listener
  • Hi there   I'm not sure where this post should go.   I'm having trouble with my premium spotify account.   When connecting spotify to my speakers it stutters constantly. I have t...
  • 229 Views
  • 0 replies
  • 0 likes
  • Other
  • 229 Views
  • 0 replies
  • 0 likes