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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1640 Views
  • 16 replies
  • 6 likes
  • Other
  • 1640 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17604 Views
  • 8 replies
  • 1 likes
  • Other
  • 17604 Views
  • 8 replies
  • 1 likes

Channel Genre Appropriate Ads

I think this is a bug, since it appears so obviously broken. Listening to Acoustic Concentration under Focus is great for me at work. However, when an ad that is blaring some rap or pop song comes on it breaks whatever focus I had at the time. Please...

  • Newbie
  • I think this is a bug, since it appears so obviously broken.   Listening to Acoustic Concentration under Focus is great for me at work.  However, when an ad that is blaring some rap&nbs...
  • Carina
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Other
    WP 8
  • 218 Views
  • 1 replies
  • 0 likes

Tame Impala - Missing Albums

I have been a spotify user for a long time, and have always enojyed the selection. Recently though, Spotify has removed an album from the Tame Impala page. They have three albums out currently - Innerspeaker, Lonerism, and Live Albums. But in the pas...

  • Casual Listener
  • I have been a spotify user for a long time, and have always enojyed the selection. Recently though, Spotify has removed an album from the Tame Impala page. They have three albums out currently - Inne...
  • Carina
  • Community Legend
  • 1243 Views
  • 1 replies
  • 3 likes
  • 1243 Views
  • 1 replies
  • 3 likes

Wi-Fi sync is using my internet connection

Last night I left my computer to sync my locally stored offline playlists with my new phone over Wi-Fi. I was greeted in the morning with an email telling me I have used 10gb of my data allowance. Can anyone please confirm how spotify syncs over Wi-F...

  • Newbie
  • Last night I left my computer to sync my locally stored offline playlists with my new phone over Wi-Fi. I was greeted in the morning with an email telling me I have used 10gb of my data allowance. Ca...
  • catmoosebear
  • Newbie
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

missing original soundtracks

There are some original soundtracks on Spotify but also a lot of cover versions performed by some infamous orchestre with horrible orchestration. Why Spotify, why?

  • Newbie
  • There are some original soundtracks on Spotify but also a lot of cover versions performed by some infamous orchestre with horrible orchestration. Why Spotify, why?
  • Carina
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Playlists are empty

The past month I've been having troubles with my spotify playlists. The content of three playlists is gone. Three playlists are empty (on all of my devices; MacBook Air and Windows Phone). I've tried to restart Spotify and reinstall it. Nothing seems...

  • Casual Listener
  • The past month I've been having troubles with my spotify playlists. The content of three playlists is gone. Three playlists are empty (on all of my devices; MacBook Air and Windows Phone). I've tried...
  • fanzyfanzz
  • Casual Listener
  • 479 Views
  • 4 replies
  • 0 likes
  • 479 Views
  • 4 replies
  • 0 likes

Nickname on Sonos

How do I change my spotify nickname that appears on Sonos?

  • Casual Listener
  • How do I change my spotify nickname that appears on Sonos?
  • user-removed
  • Not applicable
  • 348 Views
  • 2 replies
  • 0 likes
  • 348 Views
  • 2 replies
  • 0 likes

Solved!! Charged Twice!

I was chagred twice and after emailing spotify about 3 times over a month...I have still not been issued a refund or an explanation!

  • Regular
  • I was chagred twice and after emailing spotify about 3 times over a month...I have still not been issued a refund or an explanation!
  • ChrisNight
  • Regular
  • 827 Views
  • 10 replies
  • 0 likes
  • Connect
  • 827 Views
  • 10 replies
  • 0 likes

Solved!! I would like the songs of "Zo Moeilijk" in Spotify. So I connected to them, but..

On Twitter I had a little conversation with @roscovitz and @top_notch. I asked them why there is no music on Spofity, but they told me there is..Is it possible that I cannot see their music or something? We even send each other screenprints for some ...

  • Casual Listener
  • On Twitter I had a little conversation with @roscovitz and @top_notch. I asked them why there is no music on Spofity, but they told me there is.. Is it possible that I cannot see their music or some...
  • Carina
  • Community Legend
  • 366 Views
  • 4 replies
  • 0 likes
  • Other
  • 366 Views
  • 4 replies
  • 0 likes

Network streaming

I have a digital Plinius network audio system and would like to be able to stream spotify files to it. Do I need to suggest this to Plinius or can Spotify solve my problem ?

  • Newbie
  • I have a digital Plinius network audio system and would like to be able to stream spotify files to it. Do I need to suggest this to Plinius or can Spotify solve my problem ?
  • Morgadon
  • Roadie
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Cannot access music with Samsung Smart TV app

I recently downloaded the Spotfiy app for my Samsung Smart TV. I am a premium Spotify user, but when I logged in, I was not able to access any of my music. It's like I have to start all over with savings music and playlists. Is there a way to get my ...

  • Newbie
  • I recently downloaded the Spotfiy app for my Samsung Smart TV. I am a premium Spotify user, but when I logged in, I was not able to access any of my music. It's like I have to start all over with sav...
  • user-removed
  • Not applicable
  • 536 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 536 Views
  • 1 replies
  • 0 likes

Why new Klaxons album not aviable in USA

Why new Klaxons album "love frequency" I added to playlist is not aviable for my friend from USA ?Im located in Germany.

  • Casual Listener
  • Why new Klaxons album "love frequency" I added to playlist is not aviable for my friend from USA ?Im located in Germany.
  • niwa90
  • Casual Listener
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes

Offline Playing

I just upgraded my account to premium yesterday with spotify, because I knew that premium offers offline play. I have enabled offline play on my iphone, but then when I try to play songs it says I have to sync the songs with my computer. When I attem...

  • Casual Listener
  • I just upgraded my account to premium yesterday with spotify, because I knew that premium offers offline play. I have enabled offline play on my iphone, but then when I try to play songs it says I ha...
  • nhaworth
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Solved!! a song is selected to the wrong artist

hi there- a song that is on spotify which is sang by myself is for some reason synced to the wrong artist with the same name as mine. does anyone know how to let spotify know that this song is not sang by this person but by me? Thanks

  • Newbie
  • hi there- a song that is on spotify which is sang by myself is for some reason synced to the wrong artist with the same name as mine. does anyone know how to let spotify know that this song is not sa...
  • kbrooksc
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

missing songs

Hello Spotify! I dont mean to be a bother just a tiny request. Two of the best songs by Jack Johnson have mysteriously vanished from spotify, and usually i wouldn't make a fussy about something so small but you must see, I need them back. Potential b...

  • Casual Listener
  • Hello Spotify!   I dont mean to be a bother just a tiny request. Two of the best songs by Jack Johnson have mysteriously vanished from spotify, and usually i wouldn't make a fussy about some...
  • Marco
  • Community Legend
  • 361 Views
  • 2 replies
  • 0 likes
  • 361 Views
  • 2 replies
  • 0 likes

Childish Gambino-The Rest of his music

Hundreds of his songs are completely free on the internet that would be nice to have on spotify

  • Newbie
  • Hundreds of his songs are completely free on the internet that would be nice to have on spotify
  • Josh
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • Other
  • 363 Views
  • 1 replies
  • 0 likes

Request song

Please addKeira knightley - a step you cant take backTich- breathe in breathe out

  • Newbie
  • Please add Keira knightley - a step you cant take back Tich- breathe in breathe out
  • MichaelW
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on the Marantz MCR610 mini hifi

Because the MCR610 device requires a premiun account for streaming, do you get the 320 higher quality bitrate by default as there seems to be no tickbox option to enable high qaulity streaming as you get via windows,

  • Casual Listener
  • Because the MCR610 device requires a premiun account for streaming, do you get the 320 higher quality bitrate by default as there seems to be no tickbox option to enable high qaulity streaming as you...
  • GreginHK
  • Regular
  • 5297 Views
  • 20 replies
  • 0 likes
  • 5297 Views
  • 20 replies
  • 0 likes

Solved!! My music on computer won't sync on iphone

Hi, I have added many Artists and Albums to My Music on computer but it won't sync with my iphone. I have to do it again onmy iphone and it is taking a very long time! Is it normal (if yes, its is a very stange choice)? How can I fix it? tks

  • Music Fan
  • Hi,   I have added many Artists and Albums to My Music on computer but it won't sync with my iphone. I have to do it again onmy iphone and it is taking a very long time! Is it normal (if y...
  • Charly_D
  • Newbie
  • 6264 Views
  • 2 replies
  • 0 likes
  • Other
  • 6264 Views
  • 2 replies
  • 0 likes