Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16047 Views
  • 8 replies
  • 1 likes
  • Other
  • 16047 Views
  • 8 replies
  • 1 likes

Spotify not work on samsung smart tv

HiI continually get error 2d message every time try to play my playlists. How do you rectify this ? Others say update firmware - how do you do that - can't see firmware in the samsung menus.Thanks

  • Casual Listener
  • Hi I continually get error 2d message every time try to play my playlists. How do you rectify this ? Others say update firmware - how do you do that - can't see firmware in the samsung menus. Thanks
  • Firule
  • Casual Listener
  • 371 Views
  • 3 replies
  • 0 likes
  • 371 Views
  • 3 replies
  • 0 likes

Solved!! Disk Is Full Major Problem (BB)

Hi, So I have had Spotify Premium on my Blackberry 8520 about since Christmas I think. Things were fine, but it always was telling me "the disk was full, please free up some space". So, I always deleted videos and pictures to free up 50mb. Now I have...

  • Music Fan
  • Hi, So I have had Spotify Premium on my Blackberry 8520 about since Christmas I think. Things were fine, but it always was telling me "the disk was full, please free up some space". So, I always dele...
  • Peter__
  • Community Legend
  • 1020 Views
  • 5 replies
  • 0 likes
  • 1020 Views
  • 5 replies
  • 0 likes

I got some problem....Samsung Omnia 7

Hi everyone, I got my skipe account over 6 month ago. Actually, in the october 19th should have been the due date of the 6 month. but according to the new Terms and Condition i should start have 10 hour per month to listen music free but on my phone ...

  • Regular
  • Hi everyone, I got my skipe account over 6 month ago. Actually, in the october 19th should have been the due date of the 6 month. but according to the new Terms and Condition i should start have 10 h...
  • nanato94
  • Regular
  • 208 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 208 Views
  • 2 replies
  • 0 likes

Trouble logging in Spotify

I used to be able to log into Spotify/Facebook using my email address as my user name, but suddenly I now have a response saying "@" is a forbidden symbol. What is going on?

  • Newbie
  • I used to be able to log into Spotify/Facebook using my email address as my user name, but suddenly I now have a response saying "@" is a forbidden symbol. What is going on?
  • Peter__
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Having a issue. 30 day trials not working on my Windows Phone 8, only got 48 hours for free.

Hello, as the topic says, I got 30 days for free. They only lasted for 48 hours on my Windows Phone 8, but on my computer I still have premium for 28 days left, what's the matter Cheers

  • Visitor
  • Hello, as the topic says, I got 30 days for free. They only lasted for 48 hours on my Windows Phone 8, but on my computer I still have premium for 28 days left, what's the matter   Cheers
  • user-removed
  • Not applicable
  • 646 Views
  • 3 replies
  • 0 likes
  • 646 Views
  • 3 replies
  • 0 likes

Still waiting for commercial to finish after 1/2 hour

Proflower commercial stuck and message says music will continue after commercial ends............but it does not end. Also, why are commercials SO LOUD? NOISE BLASTS FROM SPEAKERS,.

  • Casual Listener
  • Proflower commercial stuck and message says music will continue after commercial ends............but it does not end.   Also, why are commercials SO LOUD? NOISE BLASTS FROM SPEAKERS,.
  • machiavelli
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Solved!! [WP8] Serious bugs in the new update

Hi! The newest Spotify update is horrible. I have Lumia 620 and since the update Spotify WP8 app is now useless. The Spotify app doesn't work at all if the screen is locked. Music stops after the app has played the track which was chosen. Only one so...

  • Regular
  • Hi!   The newest Spotify update is horrible. I have Lumia 620 and since the update Spotify WP8 app is now useless. The Spotify app doesn't work at all if the screen is locked. Music stops af...
  • rule
  • Newbie
  • 1769 Views
  • 19 replies
  • 1 likes
  • WP 8
  • 1769 Views
  • 19 replies
  • 1 likes

WP8 - beta or what ???

WP was launched 3 years ago, WP8 a year ago. I think it was enough time to polish such a simple app like music player. But yet Spotify doesn't have most basic features I used to have in my old Winamp in the 90's or foobar2000 (if anyone remembers tha...

  • Regular
  • WP was launched 3 years ago, WP8 a year ago. I think it was enough time to polish such a simple app like music player. But yet Spotify doesn't have most basic features I used to have in my old Winamp...
  • eljon
  • Regular
  • 403 Views
  • 3 replies
  • 3 likes
  • WP 8
  • 403 Views
  • 3 replies
  • 3 likes

Spotify stopped working on Blackberry Torch

Spotify was working well on my BB for a few months, and then it quit working from one moment to the other. I reinstalled it from https://m.spotify.com/nl/, but it still gives the same problem! There is not error message, Spotofy starts up, but doesn'...

  • Newbie
  • Spotify was working well on my BB for a few months, and then it quit working from one moment to the other. I reinstalled it from https://m.spotify.com/nl/, but it still gives the same problem! There ...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Spotify for Yamaha amplituners. Whitewash?

I have a working client on HTC One version 0.7.0.229, but when will I be able to listen to spotify on my home Amplituner from Yamaha ? In all available press materials I can see the that it is compatibile with Spotify services and what an disappionme...

  • Music Fan
  • I have a working client on HTC One version 0.7.0.229, but when will I be able to listen to spotify on my home Amplituner from Yamaha ? In all available press materials I can see the that it is compat...
  • evolutionxbox
  • Regular
  • 382 Views
  • 1 replies
  • 0 likes
  • Other
  • 382 Views
  • 1 replies
  • 0 likes

wrong username/password nokia E52

hey community, i'm trying to login via my nokia e52 and it alwas says "wrong username/password". my research resolved in this link: https://www.spotify.com/de/account/set-device-password/ but they don't send me any email (the email adress they show i...

  • Casual Listener
  • hey community,   i'm trying to login via my nokia e52 and it alwas says "wrong username/password". my research resolved in this link: https://www.spotify.com/de/account/set-device-passwo...
  • CNrad
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Not syncing to offline

Trying to sync to offline mode, and the arrows will just sit there and say e.g 0 out of 15 synced. I have songs previously synced to offline which work fine. It's a brand new iPhone 5s good internet connection and tons of space. Please help!!

  • Newbie
  • Trying to sync to offline mode, and the arrows will just sit there and say e.g 0 out of 15 synced. I have songs previously synced to offline which work fine. It's a brand new iPhone 5s good internet ...
  • 498 Views
  • 0 replies
  • 0 likes
  • 498 Views
  • 0 replies
  • 0 likes

Alternate playlist possibilities on Premium subscription??

My "Playlist" is SUPER Big at this point. It has 20-30 types of music; sub-folders, etc. It seems to crash my marantz 5007 when I try to get Spotify to load.Because of this, I have been using ROKU to play Spotify. This is less problematic, but lately...

  • Newbie
  • My "Playlist" is SUPER Big at this point. It has 20-30 types of music; sub-folders, etc. It seems to crash my marantz 5007 when I try to get Spotify to load.Because of this, I have been using ROKU to...
  • Marco
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Problems syncing playlist from Mac to iPhone 5 app

I made a playlist on my Mac spotify app and it won't sync to my iphone 5 spotify app. I have made both available offline, I have made sure that syncing over 2G/3G is on (even though I'm on wifi), and I made sure that I am not offline on the app. Why ...

  • Newbie
  • I made a playlist on my Mac spotify app and it won't sync to my iphone 5 spotify app.  I have made both available offline, I have made sure that syncing over 2G/3G is on (even though I'm on wifi...
  • samnineham
  • Casual Listener
  • 766 Views
  • 2 replies
  • 0 likes
  • Other
  • 766 Views
  • 2 replies
  • 0 likes

Listening through sound system

Does anyone know, can I listen through my Yamaha surround system?

  • Casual Listener
  • Does anyone know, can I listen through my Yamaha surround system?
  • kiwifamily
  • Casual Listener
  • 1183 Views
  • 3 replies
  • 0 likes
  • 1183 Views
  • 3 replies
  • 0 likes

Low resolution album art on Sonos?

Why is it so low resolution on the album art in the Sonos app?Im on Ipad most of the time and when i play tunes from Spotify the album art is realy, realy bad. When i compare it with the Spotify ipad app there the album art is super nice and crisp. I...

  • Casual Listener
  • Why is it so low resolution on the album art in the Sonos app? Im on Ipad most of the time and when i play tunes from Spotify the album art is realy, realy bad. When i compare it with the Spotify ip...
  • Duddie
  • Casual Listener
  • 1052 Views
  • 2 replies
  • 1 likes
  • 1052 Views
  • 2 replies
  • 1 likes

[WP8] How to store offline music of my playlists to a external SD card?

Hi! I have this problem. In my lumia 620 (8 gb internal memory) i cant store the offline music of my playlists in my 32 Gb external SD, there's no option in the settings and always send me error beacause i dont have enough space in my phone. I set in...

  • Casual Listener
  • Hi! I have this problem. In my lumia 620 (8 gb internal memory) i cant store the offline music of my playlists in my 32 Gb external SD, there's no option in the settings and always send me error be...
  • IzRAeL
  • Casual Listener
  • 1946 Views
  • 4 replies
  • 0 likes
  • 1946 Views
  • 4 replies
  • 0 likes

Is it ok to stream with Spotify in background?

I have no idea if it's right place for that question. Is it legally ok to have Spotify playing in the background while streaming via for example twitch and/or putting it online after recording via for example youtube?

  • Newbie
  • I have no idea if it's right place for that question.   Is it legally ok to have Spotify playing in the background while streaming via for example twitch and/or putting it online after recor...
  • Peter__
  • Community Legend
  • 1559 Views
  • 2 replies
  • 0 likes
  • 1559 Views
  • 2 replies
  • 0 likes

Spotify can't find a mobile data connection in Lumia920

Hi, I moved to Sweden from Finland in late August, since then Spotify hasn't found a mobile data connection in my Lumia 920. The operating system is up to date and the Spotify app has been reinstalled many times, but the problem still exists. Due to ...

  • Casual Listener
  • Hi,   I moved to Sweden from Finland in late August, since then Spotify hasn't found a mobile data connection in my Lumia 920. The operating system is up to date and the Spotify app has been...
  • Peter__
  • Community Legend
  • 956 Views
  • 4 replies
  • 0 likes
  • 956 Views
  • 4 replies
  • 0 likes