Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
64986 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Hi all, Not all my playlists are showing on the Samsung Smart TV Spotify app. I have tried placing a playlist at every 11th position as suggested, but the app still only shows the first 10 playlist folders. Are there any other suggestions? Are Spotif...
Hi all, Not all my playlists are showing on the Samsung Smart TV Spotify app. I have tried placing a playlist at every 11th position as suggested, but the app still only shows the first 10...
295 Views
0 replies
0 likes
Hello. I can't login to my spotify acc, cause i always used to login by my fb acc. Now i need to get my hardware acc pass or sth like that but i can't get it, cause i can't log in by fb to have it. This symbian phone is currently the only one thing t...
Hello. I can't login to my spotify acc, cause i always used to login by my fb acc. Now i need to get my hardware acc pass or sth like that but i can't get it, cause i can't log in by fb to have it. T...
413 Views
0 replies
0 likes
Hello, I noticed that there appears to be different Artists Album of music included in a Artiists music. They have similar names, but completely differnt music. One is dance and the other is rap. (DJ) Champion is the artist. 'A Champion' albums 'We'r...
Hello, I noticed that there appears to be different Artists Album of music included in a Artiists music. They have similar names, but completely differnt music. One is dance and the o...
Music Fan
598 Views
2 replies
0 likes
Description of the problem: I experience bad sound quality with distortion, no matter the volume. The volume inside the spotify app is about twice as high as any other app (ex. Netflix, youtube) or source like TV or HDMI. The sound output is through ...
Description of the problem: I experience bad sound quality with distortion, no matter the volume. The volume inside the spotify app is about twice as high as any other app (ex. Netflix, youtube) ...
Newbie
24134 Views
21 replies
3 likes
Currently I have Spotify prem and I love it. However, my playlist don't seem to be syncing back to my Roku and Smart Tv App. When I add songs to my playlist via phone or computer app it seems to be fine and syncs between the two great. It just doesn’...
Currently I have Spotify prem and I love it. However, my playlist don't seem to be syncing back to my Roku and Smart Tv App. When I add songs to my playlist via phone or computer app it seems to be f...
542 Views
0 replies
1 likes
PLEASE, get rid of that ad from the list! The beginning of it hurts my ears! I'm pretty sure it hurts everybody else's ears, too!
PLEASE, get rid of that ad from the list! The beginning of it hurts my ears! I'm pretty sure it hurts everybody else's ears, too!
Community Legend
515 Views
1 replies
0 likes
The following album spotify:album:5bu7VJ5XWNW9sruW4XvxZO which should contain masses by Faugues, instead contains 17th century Italian sonatas. What is the best way to notify Spotify of this mistake?
The following album spotify:album:5bu7VJ5XWNW9sruW4XvxZO which should contain masses by Faugues, instead contains 17th century Italian sonatas. What is the best way to notify Spotify of this mistak...
Community Legend
1229 Views
1 replies
0 likes
Hi folks, I have a big problem: since i use the family account option, we have two devices to connect to our yamaha 475 receiver: my wife with an android smartphone -> perfect me with an iPad air -> fails latest firmware and app version on ios, andro...
Hi folks, I have a big problem: since i use the family account option, we have two devices to connect to our yamaha 475 receiver: my wife with an android smartphone -> perfect me with an i...
388 Views
0 replies
0 likes
I hope someone can help me. I just got the Windows Lumia 535 and whenever I'm out and about listening to my downloaded playlists on Spotify, the music cuts out with headphones (but seems to play fine without headphones). It's an issue with volume, I ...
I hope someone can help me. I just got the Windows Lumia 535 and whenever I'm out and about listening to my downloaded playlists on Spotify, the music cuts out with headphones (but seems to pla...
Casual Listener
812 Views
4 replies
0 likes
When I had my old computer I synced my songs on the harddisk to spotify. These songs were also on my iphone. Now I have a new computer and iphone without the songs on the harddisk. The problem is now that no songs that I used to have will not play in...
When I had my old computer I synced my songs on the harddisk to spotify. These songs were also on my iphone. Now I have a new computer and iphone without the songs on the harddisk. The problem is now...
Not applicable
377 Views
1 replies
0 likes
All my songs + albums have dissapered !I came on and the only 2 recent songs I added was the only one there I've already checked this with other people and I've seen suggestions to log in and out or log out of facebook and all but it dont work :((I'v...
All my songs + albums have dissapered ! I came on and the only 2 recent songs I added was the only one there 😞 I've already checked this with other people and I've seen suggestions to log in and ou...
Spotify Star
311 Views
1 replies
0 likes
I think it would be very useful if we were able to sync only particular musics on a playlist or album. For example, I have this album with 16 musics, but I only want to listen to 4 of them. It would be nice if could simply sync only these four.
I think it would be very useful if we were able to sync only particular musics on a playlist or album. For example, I have this album with 16 musics, but I only want to listen to 4 of them. It would ...
264 Views
0 replies
0 likes
Hi,I have started using the "Sort your music" Echonest service. Now I wonder if there is "Key detection" under way? Would be really great sort playlists according to Key also.BR / Jonas
Hi, I have started using the "Sort your music" Echonest service. Now I wonder if there is "Key detection" under way? Would be really great sort playlists according to Key also. BR / Jonas
Casual Listener
1064 Views
1 replies
5 likes
Can we you guys add that soon.
Can we you guys add that soon.
Community Legend
609 Views
1 replies
0 likes
I was following around 130 artists and then I noticed that a bunch of artists I thought I followed werent there and went and refollowed them all. Now the number is at 180 and it's as if I they dupelicated or something and the amount in the list isnt ...
I was following around 130 artists and then I noticed that a bunch of artists I thought I followed werent there and went and refollowed them all. Now the number is at 180 and it's as if I they dupeli...
Spotify Star
565 Views
2 replies
0 likes
I am having an issue using Spotify on my TiVo Roamio. I have contacted TiVo and they basically had me verify it was connected and power cycle it. What is happening is when I play a playlist or album it does not advance to the next track without pusin...
I am having an issue using Spotify on my TiVo Roamio. I have contacted TiVo and they basically had me verify it was connected and power cycle it. What is happening is when I play a playlist or album ...
297 Views
0 replies
0 likes
So i have been listening to the radio all night liking some great songs and went to download the liked from radio playlist and it is nowhere to be seen even though whenever I like a song it says its been added to the playlist
So i have been listening to the radio all night liking some great songs and went to download the liked from radio playlist and it is nowhere to be seen even though whenever I like a song it say...
258 Views
0 replies
0 likes
Hello,I was wondering if my device is using data when I play offline Numbers in online modus.
Hello, I was wondering if my device is using data when I play offline Numbers in online modus.
Community Legend
320 Views
1 replies
0 likes
I feel like I'm down voting songs on both my PC and Phone when using the radio function (i created radio stations from my playlists) and those songs reappear everytime I turn on the radio function. I also feel like the radio station keeps playing the...
I feel like I'm down voting songs on both my PC and Phone when using the radio function (i created radio stations from my playlists) and those songs reappear everytime I turn on the radio function. I...
Casual Listener
525 Views
1 replies
0 likes
Hello! I am using Spotify Premium with Connect to my Network-Receiver Yamaha RXV 475. This works perfect. My Receiver lacks Multiroom (Zone 2 or Zone B) functionality. Now there are several Spotify Connect enabled Speakers aviable (for example Sonos ...
Hello! I am using Spotify Premium with Connect to my Network-Receiver Yamaha RXV 475. This works perfect. My Receiver lacks Multiroom (Zone 2 or Zone B) functionality. Now there a...
Community Legend
507 Views
1 replies
0 likes
