Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[iOS][Playlists] Autoplay is always on

[iOS][Playlists] Autoplay is always on

I am a premium customer. When I play Spotify via the SONOS app random songs play while I am listening to a playlist. 

Autoplay is turned off in the Spotify app. 

I noticed this on 19th March 2023. 

Please ensure the Autoplay turns off when it is turned off in Spotify settings. 

Thankyou, Ossie. 

Reply
1 Reply

Hey @OssieMe,

 

Thanks for posting in the Community and welcome. 

 

We hope you don't mind us moving your post out of the ideas section to one of our Help boards as it fits better here.

 

That being said, just to confirm, the next song that plays is a track located within the same playlist or is it just a random track? It'd be awesome if you could check. In this case you can check if you have activated the Shuffle feature. You can read more about this in this article and how to deactivate it.

 

On another note, it's possible you have some other playlist or songs in the queue ready to start playing. So, we'd recommend you check if there's something on the queue to play next. If yes, you can clear the queue, you first have to locate it by following the steps in this article. Then you can hit the Clear queue button to see if you notice any difference.

 

Additionally, we'd like to add some insights here. When you reach the end of an album, playlist, or selection of songs, Spotify automatically plays similar songs, so the music never stops. Keep in mind that Autoplay doesn't add songs in the middle of a playlist/album, but at the end.

 

We value every piece of feedback you share with us, but our Ideas Board is to help us receive new product and feature suggestions that will allow us to improve our app and service for everyone. If you're having inconveniences within the app, it's always better to post in our Help boards. You can read more about how Ideas work here.

 

Keep us in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts