only hear static

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only hear static

Amalcolm
Visitor

i downloaded spotify again and when i tried to play my playlist, i only heard static. i tried logging in and out, and even uninstalling the app, but it hasn't worked. i know it isn't just my speaker because when i listen to youtube or something else, it works fine.

1 Reply

Ivan
Spotify Legend

Hey there @Amalcolm

 

Thanks for searching for the answer you need here!

 

In this case it'd be a good idea to check if you observe the same after connecting to a different network. If it works with another connection we suggest contacting the service provider of the original network for more information.

 

If you're using LG mobile phone take a look at this Ongoing Issue and add your vote to it by clicking on the +VOTE button. You can follow the steps under Status Update as well. 

 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any questions.   

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