playlist not loading (web player)

[BL0ND]

Plan

Free

Country

United States

Device

Chromebook

Operating System

Chrome OS

My Question or Issue

my playlist will not load, whenever i click on it the message "Something went wrong, Try reloading the page" appears. after i reload the page, the same message continues to show. i've tried restarting my device, logging out and logging back in and reloading the page several times. this problem has been going on for about a day or two now and it's really frustrating because i can't access my playlists to edit them.

[Ivan]

Hey there @BL0ND, 

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread.

As we haven’t seen any similar posts about this recently, could you let us know if you’re still having troubles with this? If you do, we’d first recommend trying again in a private/incognito window. This step makes sure you avoid issues with your browser's cache. If that doesn't do the trick try a different kind of browser. 

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.
 

Let us know how it goes! We’ll be right here if you still need help.