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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1651 Views
  • 16 replies
  • 6 likes
  • Other
  • 1651 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17612 Views
  • 8 replies
  • 1 likes
  • Other
  • 17612 Views
  • 8 replies
  • 1 likes

Spotify quality on yamaha wxad-10

PlanPremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid Oreo My Question or IssueHi, I know that to chromecast audio spotify pushes 250 kbps only but I would like to know if with yamaha wxad-10 I can g...

  • Visitor
  • Plan Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android Oreo   My Question or Issue Hi, I know that to chromecast audio spo...
  • SuperPeca
  • Casual Listener
  • 1227 Views
  • 1 replies
  • 1 likes
  • 1227 Views
  • 1 replies
  • 1 likes

[Desktop][Playlists] Let me click on the "Save to Library" choice from the ellipsis link.

I ran into a frustrating problem with the "FaLaLaLaLa Great Big Christmas Variety Shuffle List" (https://open.spotify.com/playlist/6A2Kj9cWUpuu0UcEbWVf5E). I couldn't get to the ellipsis link. It was hidden off screen (see image below). Any ideas on ...

Screen Shot 2019-12-21 at 11.33.17 AM.png
  • Visitor
  • I ran into a frustrating problem with the "FaLaLaLaLa Great Big Christmas Variety Shuffle List" (https://open.spotify.com/playlist/6A2Kj9cWUpuu0UcEbWVf5E). I couldn't get to the ellipsis link. It was...
  • 600 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 600 Views
  • 0 replies
  • 0 likes

Superuser Contribution Fat fingered ')' in web player

PlanFree/PremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueIn the web player, there is a ')' in the markup that looks to be fat fingered in there. Doesn't affect anything, just FYI Steps: * spotify.com* launch web player* clic...

SpotifyMarkup.PNG SpotifyScreenshot.PNG
  • Visitor
  • Plan Free/Premium Country United States Operating System Windows 10   My Question or Issue In the web player, there is a ')' in the markup that looks to be fat fingered in there. Doesn't...
  • Peter
  • Spotify Legend
  • 735 Views
  • 1 replies
  • 0 likes
  • Other
  • 735 Views
  • 1 replies
  • 0 likes

Superuser Contribution Broadcast local audio files to connected devices

PlanPremiumCountryFranceDevicesSmarphone or PC to device connected (PS4, google home, ...)Operating SystemAndroid 9 or Windows 10 to PS4 ... My Question or IssueHi I imported my local personal audio files (.mp3) into a created Spotify playlist, from ...

  • Visitor
  • Plan Premium Country France Devices Smarphone or PC to device connected (PS4, google home, ...) Operating System Android 9 or Windows 10 to PS4 ...   My Question or Issue Hi 🙂 I impo...
  • Peter
  • Spotify Legend
  • 593 Views
  • 1 replies
  • 0 likes
  • Connect
  • 593 Views
  • 1 replies
  • 0 likes

Solved!! [echo] active user first name echo spotify

Plan Premium (via Vodafone Red Package)Country UKDevice Amazon Echo My Question or Issue I have Spotify linked to Alexa. All works but Alexa has recently started to refer to 'active user first name'.For example when I ask: Alexa play Christmas Hits.I...

  • Regular
  • Plan Premium (via Vodafone Red Package) Country UK Device Amazon Echo   My Question or Issue   I have Spotify linked to Alexa. All works but Alexa has recently started to re...
  • Street5
  • Regular
  • 1470 Views
  • 1 replies
  • 2 likes
  • Other
  • 1470 Views
  • 1 replies
  • 2 likes

Racism is not accepted in songs!

How come you accept to upload/put a song that is fully racist and contains extremly xenophobic content. I want you to immediately remove it. White kids are bullying my son in school. You do not realise how much it affects my son´s mind. He is 8 years...

  • Newbie
  • How come you accept to upload/put a song that is fully racist and contains extremly xenophobic content. I want you to immediately remove it. White kids are bullying my son in school. You do not reali...
  • ErolSock
  • Regular
  • 971 Views
  • 1 replies
  • 1 likes
  • 971 Views
  • 1 replies
  • 1 likes

Harman kardon Aura Wifi with Spotify connect seems not working?

Hello all,i Just bought a Harman Kardon Aura, It is connected to my home network, so is my phone! and i did make sure My speaker is on wifi connect mode.But i can't find my speaker on spotify connectand i did check my wifi setting, i can see my speak...

  • Regular
  • Hello all, i Just bought a Harman Kardon Aura, It is connected to my home network, so is my phone! and i did make sure My speaker is on wifi connect mode. But i can't find my speaker on spotify con...
  • icebabe
  • Casual Listener
  • 3039 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 3039 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Wrapped Still Not Working Across Devices

PlanFreeCountryUSADeviceiPhone XR (iOS 13.3)/Dell Laptop (Windows 10) My Question or IssueSpotify wrapped still isn’t working for me. The playlists show up but when I try to click for my stats this year nothing shows up. I tried using my laptop but I...

  • Casual Listener
  • Plan Free Country USA Device iPhone XR (iOS 13.3)/Dell Laptop (Windows 10)   My Question or Issue Spotify wrapped still isn’t working for me. The playlists show up but when I try to clic...
  • Guido
  • Spotify Legend
  • 712 Views
  • 3 replies
  • 0 likes
  • Other
  • 712 Views
  • 3 replies
  • 0 likes

Superuser Contribution Random PS4 Connected to my account

Just today I noticed that a random PS4 had connected to my accountI DO NOT OWN A PS4, I've looked around for answers, found 0 solutions, I've tried creating an account on PSN and connecting it with my spotify, but OBVIOUSLY this didn't remove the oth...

  • Casual Listener
  • ...verywhere that solve nothing Sorry for the passive aggressiveness, but this issue seems to be wide spread and there arent any public solutions.
  • Guido
  • Spotify Legend
  • 1450 Views
  • 2 replies
  • 0 likes
  • 1450 Views
  • 2 replies
  • 0 likes

Superuser Contribution PlayStation account got suspended, cannot access Spotify.

CountryThe NetherlandsDevicePlayStation 4 My Question or IssueHi, A couple of weeks ago my PlayStation account got hacked and suspended. I made a new account, but I cannot use my Spotify on my new account.Every time I disconnect my PlayStation accoun...

  • Casual Listener
  • Country The Netherlands Device PlayStation 4   My Question or Issue Hi,   A couple of weeks ago my PlayStation account got hacked and suspended. I made a new account, but I cannot u...
  • Guido
  • Spotify Legend
  • 1286 Views
  • 3 replies
  • 0 likes
  • music
    PlayStation
  • 1286 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Ads

Stop playing loud or annoying ads.PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Stop playing loud or annoying ads. Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Q...
  • Mario
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Other
  • 447 Views
  • 1 replies
  • 0 likes

How many times are API rate limits?

Rate limiting is applied as per application based on Client ID.https://developer.spotify.com/documentation/web-api/#rate-limiting How many times are API rate limits per seconds?There seems to be no description about this in the developer documentatio...

  • Newbie
  • Rate limiting is applied as per application based on Client ID. https://developer.spotify.com/documentation/web-api/#rate-limiting   How many times are API rate limits per seconds? There see...
  • 1345 Views
  • 0 replies
  • 0 likes
  • Other
  • 1345 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sharing to instagram story not working

PlanPremiumCountryCanadaDeviceSony Xperia xz1Operating SystemAndroid 9 My Question or IssueFor the past few days every time I try to share a song to my instagram Story, instagram opens but to a blank screen as if I'm taking a picture and the usual sp...

  • Visitor
  •   Plan Premium Country Canada Device Sony Xperia xz1 Operating System Android 9   My Question or Issue For the past few days every time I try to share a song to my instagram Stor...
  • stephanie76
  • Casual Listener
  • 1581 Views
  • 4 replies
  • 2 likes
  • Sony
  • 1581 Views
  • 4 replies
  • 2 likes

Superuser Contribution Region Locked Artists.

PlanPremiumCountryGreeceDeviceAndroid, Samsung A5 2016, not that it matters.Operating SystemWindows 10 My Question or IssueSo I have a few artists that I really really like. I'd probably have them as top listened if I could listen to them.But they ar...

  • Regular
  • Plan Premium Country Greece Device Android, Samsung A5 2016, not that it matters. Operating System Windows 10   My Question or Issue So I have a few artists that I really really like. ...
  • Mario
  • Spotify Legend
  • 4117 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 4117 Views
  • 1 replies
  • 1 likes

Superuser Contribution Re: Restock of Google Homes

Hey, we are a year later and I have the same question. Will the two colors that are out of stock be restocked before the 31st?

  • Casual Listener
  • Hey, we are a year later and I have the same question. Will the two colors that are out of stock be restocked before the 31st?
  • Peter
  • Spotify Legend
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

[Subscription] Email to renew Student subscription didn't work.

Sorry, realized this was posted in ideas instead of help. I just noticed today that I was being charged premium rates instead of the student discount, I should note that I did click the "Extend Discount" button in the email I received warning me my d...

  • Casual Listener
  • Sorry, realized this was posted in ideas instead of help.    I just noticed today that I was being charged premium rates instead of the student discount, I should note that I did click th...
  • 574 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 574 Views
  • 0 replies
  • 0 likes

Spotify vs. Sonos (songs breaking up every few seconds)

Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight to read) Hi there,I use Spotify in combination with a Sonos system at home. When playing songs from my iPhone X or from my iPad Pro music plays but is breaking up every few seco...

  • Newbie
  •   Hi there, I use Spotify in combination with a Sonos system at home. When playing songs from my iPhone X or from my iPad Pro music plays but is breaking up every few seconds which is extr...
  • westhillman
  • Regular
  • 1012 Views
  • 2 replies
  • 1 likes
  • 1012 Views
  • 2 replies
  • 1 likes

Superuser Contribution Error Playing a song sounds like Scratched CD.

PlanPremiumCountryEl SalvadorDeviceGalaxy 8 and Windows PCOperating SystemAndroid , Windows 10 My Question or IssueI'm playing a song and by the minute 1:35 it sounds like a scratched CD. https://open.spotify.com/track/3cm84qC4Z9pvrETjGVKoeG?si=lUQjz...

  • Visitor
  •   Plan Premium Country El Salvador Device Galaxy 8 and Windows PC Operating System Android , Windows 10   My Question or Issue I'm playing a song and by the minute 1:35 it sounds...
  • Mario
  • Spotify Legend
  • 735 Views
  • 1 replies
  • 0 likes
  • music
  • 735 Views
  • 1 replies
  • 0 likes

Spotify Connect device with optical output and supports gapless playback

Hi all I'm looking for a Spotify Connect device with optical (TOSlink) output and it must support gapless playback. By 'gapless playback' I mean it must play a live album like Coldplay 'Live in Buenos Aires' without any two second gap/silence during ...

  • Visitor
  • Hi all   I'm looking for a Spotify Connect device with optical (TOSlink) output and it must support gapless playback.   By 'gapless playback' I mean it must play a live album like Coldp...
  • arsenyspb
  • Casual Listener
  • 3001 Views
  • 2 replies
  • 0 likes
  • Connect
    Other
  • 3001 Views
  • 2 replies
  • 0 likes

Solved!! Sharing a song on Instagram stopped working since two days

Hi, Since two days I can't share song on Instagram Stories anymore on my Samsung Galaxy A8 with the latest Android update. When I try to share a song this is what's happening: Just a black screen with no significant connection to Spotify. (check atta...

  • Visitor
  • Hi,   Since two days I can't share song on Instagram Stories anymore on my Samsung Galaxy A8 with the latest Android update.   When I try to share a song this is what's happening: ...
  • Emilia_8
  • Community Legend
  • 660 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 660 Views
  • 1 replies
  • 0 likes