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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1543 Views
  • 15 replies
  • 5 likes
  • Other
  • 1543 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17579 Views
  • 8 replies
  • 1 likes
  • Other
  • 17579 Views
  • 8 replies
  • 1 likes

Spotify connect on Onkyo

PlanPremiumCountryGermanyDeviceOnkyo TX-NR626Operating SystemAndroid 9, Windows 10 My Question or IssueHy there,spotify connect no longer works on my Onkyo 626. The android app and also the windows app display it, but it`s greyed out and shows "not p...

  • Newbie
  • Plan Premium Country Germany Device Onkyo TX-NR626 Operating System Android 9, Windows 10   My Question or Issue Hy there, spotify connect no longer works on my Onkyo 626. &nbsp...
  • 490 Views
  • 0 replies
  • 0 likes
  • Connect
    Onkyo
  • 490 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Car Thing

My Question or Issue Where can we find information about Car Thing? We are having issues keeping it connected on Meraki wireless network. Thanks

  • Newbie
  • My Question or Issue   Where can we find information about Car Thing? We are having issues keeping it connected on Meraki wireless network.   Thanks      
  • Katerina
  • Spotify Legend
  • 3975 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
  • 3975 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist, wrong albums

OK, so this has been going on a for a while now, the artist Deuce, that made Nine Lives, has albums tied to him that aren't even his. The Bp Freestyle album is not his, and I saw a few that may or may not have been taken off of his spotify account. I...

  • Gig Goer
  • OK, so this has been going on a for a while now, the artist Deuce, that made Nine Lives, has albums tied to him that aren't even his. The Bp Freestyle album is not his, and I saw a few that may or ma...
  • enemyss
  • Casual Listener
  • 1208 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 1208 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Wrapped Nov. 1 - Dec. 31

PlanPremiumMy Question or IssueWhat type of data does Wrapped record in between November 1st and December 31st? I've read on the official 2019 Wrapped forum that, "Some additional stories includes stats from earlier years, such as total minutes, top ...

  • Newbie
  • Plan Premium My Question or Issue What type of data does Wrapped record in between November 1st and December 31st? I've read on the official 2019 Wrapped forum that, "Some additional stories inclu...
  • Mario
  • Spotify Legend
  • 9259 Views
  • 1 replies
  • 0 likes
  • Other
  • 9259 Views
  • 1 replies
  • 0 likes

Alexa won't play any songs

PlanPremiumCountryMalaysia My Question or IssueWhenever I tell my Alexa to play a song, it says the song name + artist and it says on Spotify yet it continues to play the current song playing. After the song finishes it goes onto the next song in my ...

  • Newbie
  •   Plan Premium Country Malaysia     My Question or Issue Whenever I tell my Alexa to play a song, it says the song name + artist and it says on Spotify yet it continues to play...
  • Tamach
  • Visitor
  • 7561 Views
  • 2 replies
  • 4 likes
  • music
    Other
  • 7561 Views
  • 2 replies
  • 4 likes

Spotify Can't Play to Sonos Speaker (Android)

Plan : Premium FamilyAndroid: version 9Device: Huawei Mate 20 HMA-AL00Country: AUSonos App: 10.6Spotify Mobile App: 8.5.33.831 Hi, I recently signed up with spotify and want to play songs to my Sonos speakers. Sonos device does show up in "Connect to...

  • Visitor
  • Plan : Premium Family Android: version 9 Device: Huawei Mate 20 HMA-AL00 Country: AU Sonos App: 10.6 Spotify Mobile App: 8.5.33.831   Hi,   I recently signed up with spotify a...
  • 520 Views
  • 0 replies
  • 0 likes
  • Connect
  • 520 Views
  • 0 replies
  • 0 likes

Solved!! Weird site layout of WebPlayer Search in Opera

PlanFreeCountryGermanyDeviceNotebook, DesktopOperating SystemWin 7 64 / Win 10 64 My Question or IssueIn current Opera (65.0.3467.62 clean, uncustomized installation) search page layout from web player is weird and unuseable. Website box elements are...

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  • Casual Listener
  • Plan Free Country Germany Device Notebook, Desktop Operating System Win 7 64 / Win 10 64   My Question or Issue In current Opera (65.0.3467.62 clean, uncustomized installation) search ...
  • kalfaktor
  • Casual Listener
  • 913 Views
  • 2 replies
  • 1 likes
  • Other
  • 913 Views
  • 2 replies
  • 1 likes

Playlist Link Malfunction

PlanFreeCountryUSDeviceChromebookOperating SystemWeb Player My Question or IssueA friend emailed me a link to a playlist she made (by clicking the three dots, hitting "Copy Playlist Link", and then pasting it in the email). Every time I open the link...

  • Newbie
  • Plan Free Country US Device Chromebook Operating System Web Player   My Question or Issue A friend emailed me a link to a playlist she made (by clicking the three dots, hitting "Copy P...
  • 311 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 311 Views
  • 0 replies
  • 0 likes

Google Assistant doesn't play my playlists.

PlanPremiumCountryUnited KingdomDeviceGoogle Home Mini / One Plus 6TOperating SystemGoogle Home Mini / OxygenOS version 9.0.17 My Question or IssueWhen I give a voice command for Spotify to play a certain playlist it doesn't, it will play a playlist ...

  • Visitor
  • Plan Premium Country United Kingdom Device Google Home Mini / One Plus 6T Operating System Google Home Mini / OxygenOS version 9.0.17   My Question or Issue When I give a voice command...
  • 555 Views
  • 0 replies
  • 5 likes
  • Other
  • 555 Views
  • 0 replies
  • 5 likes

Solved!! Search Bar Gone?

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 Home (Version 10.0.18362 Build 18362) My Question or IssueIs it just me or is the search bar gone in the web player? I've tried both Chrome and Edge. See attached image (playlis...

  • Casual Listener
  • Plan Premium Country Sweden Device Desktop computer Operating System Windows 10 Home (Version 10.0.18362 Build 18362)   My Question or Issue Is it just me or is the search bar gone in ...
  • hertzman
  • Casual Listener
  • 1105 Views
  • 2 replies
  • 0 likes
  • 1105 Views
  • 2 replies
  • 0 likes

Superuser Contribution Camel Albums

Hello, why did you remove Stationary Traveller and a few other Camel albums from spotify. It would be awesome if they were back and we could also get other Camel albums that were not on spotify before like Rajaz or Dust and Dreams. Thanks.

  • Casual Listener
  • Hello, why did you remove Stationary Traveller and a few other Camel albums from spotify. It would be awesome if they were back and we could also get other Camel albums that were not on spotify befor...
  • Katerina
  • Spotify Legend
  • 1401 Views
  • 3 replies
  • 9 likes
  • music
    Other
  • 1401 Views
  • 3 replies
  • 9 likes

Superuser Contribution my spotify wrapped doesnt work

i tried it on my phone, diffrent web browsers i logged in and out both on the client and in the browser but it always either doesnt load or it says there is an issue that will be fixed soon, yet its ben going on for a week and all of my friends who u...

  • Newbie
  • i tried it on my phone, diffrent web browsers i logged in and out both on the client and in the browser but it always either doesnt load or it says there is an issue that will be fixed soon, yet its ...
  • Katerina
  • Spotify Legend
  • 1554 Views
  • 1 replies
  • 0 likes
  • Logitech
  • 1554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Wrapped only shows one family members music

PlanPremium (family)CountryAustraliaDevice(Mac Air)My Question or IssueWhen logged into the web version of Spotify i go to click on my Spotify wrapped and it shows me artists and podcasts only one person on my family plan is on, is there any way to g...

  • Visitor
  • Plan Premium (family) Country Australia Device (Mac Air) My Question or Issue When logged into the web version of Spotify i go to click on my Spotify wrapped and it shows me artists and podcas...
  • Katerina
  • Spotify Legend
  • 8219 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 8219 Views
  • 1 replies
  • 1 likes

Re: November 2019 Ideas Review

Misleading advertisement regarding Google Mini !! If you reside in Australia this promotion is not for you - Sopitifu wont tell you that, but after you pay and go Premium, you will find that this offer is not for your country! "We're sorry, but this ...

  • Visitor
  • Misleading advertisement regarding Google Mini !!    If you reside in Australia this promotion is not for you - Sopitifu wont tell you that, but after you pay and go Premium, yo...
  • 401 Views
  • 0 replies
  • 0 likes
  • 401 Views
  • 0 replies
  • 0 likes

Use an old Android phone as a connected wifi speaker

Hello, I have a Galaxy S6 edge at home and I have some old speakers.I connect my phone to the speaker using jack 3.5mm output and play music with my Spotify account remotely by selecting my phone in the device list. The thing is that I can't control ...

  • Visitor
  • Hello,  I have a Galaxy S6 edge at home and I have some old speakers. I connect my phone to the speaker using jack 3.5mm output and play music with my Spotify account remotely by selecting my ...
  • 586 Views
  • 0 replies
  • 1 likes
  • Other
  • 586 Views
  • 0 replies
  • 1 likes

About working on your conscience and your sub-conscience

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI only saw one album throughout the whole Spotify that uses Hemi-Sync music to align the sub-...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I only ...
  • 571 Views
  • 0 replies
  • 0 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    WD
    WP 8
    WRT
  • 571 Views
  • 0 replies
  • 0 likes

Superuser Contribution Wrong track order in WASP - Crimson Idol

Hi Guys, I don't know if this is the right place to post, but the track order of WASP's Crimson Idol album is not correct at all. It'd be great if the admins could make it right. Cheers, M

  • Newbie
  • Hi Guys,   I don't know if this is the right place to post, but the track order of WASP's Crimson Idol album is not correct at all. It'd be great if the admins could make it right.   ...
  • Katerina
  • Spotify Legend
  • 1137 Views
  • 3 replies
  • 0 likes
  • 1137 Views
  • 3 replies
  • 0 likes

Spotify Connect stuttering issues

PlanPremiumCountryUKDeviceRoberts Stream 65iOperating SystemWindows 10 My Question or IssueI recently purchased a Roberts Stream 65i which features Spotify Connect as one of its attractions. However, it is the one feature on the device that doesn't w...

  • Regular
  • Plan Premium Country UK Device Roberts Stream 65i Operating System Windows 10   My Question or Issue I recently purchased a Roberts Stream 65i which features Spotify Connect as one of ...
  • 687 Views
  • 0 replies
  • 0 likes
  • Other
  • 687 Views
  • 0 replies
  • 0 likes

Spotify Wrapped 2019 Ineligibility

In late 2018 I switched over to a new Spotify account - and haven't streamed on the old account since. I still have Premium on said account as it's still connected by the family subscription. I was just wondering if there is any way I could still gai...

  • Newbie
  • In late 2018 I switched over to a new Spotify account - and haven't streamed on the old account since. I still have Premium on said account as it's still connected by the family subscription. I was j...
  • Bethany_Dawn
  • Community Legend
  • 1828 Views
  • 1 replies
  • 7 likes
  • Other
  • 1828 Views
  • 1 replies
  • 7 likes

Solved!! Does downloaded music go toward your 2019 Wrapped minutes?

I have a lot of downloaded songs that aren't available on Spotify and listen to them pretty often by adding the local files to my Spotify playlists. Obviously the data that says I streamed the artist for X minutes doesn't show, but do the minutes I s...

  • Newbie
  • I have a lot of downloaded songs that aren't available on Spotify and listen to them pretty often by adding the local files to my Spotify playlists. Obviously the data that says I streamed the artist...
  • Bethany_Dawn
  • Community Legend
  • 3659 Views
  • 1 replies
  • 1 likes
  • Other
  • 3659 Views
  • 1 replies
  • 1 likes