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"401 Unaouthorized" with Logitech Touch

"401 Unaouthorized" with Logitech Touch

Hi All.

 

I have been using Spotify Premium (SP) to stream to my hi-fi via a Logitech Duet.  The Duet has died, so I just purchased a Logitech Touch, which should support Spotify.

 

I set up the Touch, and then set up a new Logitech Media Server on a spare PC, referenced my music on the PC and then set up my Spotify Preium  account.   I am logged into MySquuzeBox OK, and it knows I have a Spotify account.    Something not quite right!  I get:

My Music plays fine

I get a green Spotify logo in the Touch primary menu, AND in the "My Apps" menu.

Other MyApps work OK, SOMAFM and "sounds and effects" work fine, as does Internet radio

HOWEVER, when I try Spotify from either link, no matter what I do I get a "401 unauthorized" message

 

Stopped and restarted everything, and still no luck.

 

I also know my SP account is OK, as I can get it working in 5 secs via my iPad, and via a PC.

 

Has anyone had a similar problem and been able to fix it???

 

       Thanks......Anthony L

Reply
1 Reply

Hey!

Welcome to the community 🙂

 

Error 401 normally means your Spotify username or password is incorrect. Can you double check in all your settings that these details are correct?

If you normally log into Spotify using your Facebook username and password, then you will need to create a device password from your online profile and then use those details to log in. 

 

I have also moved this topic into the correct forum for you 😉

Peter

Peter
Spotify Community Mentor and Troubleshooter

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