wd tv premium

[gabormonostori]

Hi,

I have been using Spotify with Premium subscription for years now. WD TV Live is one of the devices I have been using recently but today it refused to log me in saying "Spotify Premium is required for this device. Please purchase a Premium subscription..."

I have an active Premium subscription.

I deleted all the devices from offline list but my mobile (although I know WD TV is not a kind of it).

What could be the problem??!

Annoying. Very!

Thanks in advance!

G

[alte88]

I have exactly the same message on my WD TV Live since a week or so

[tom-soy]

Same thing 😞

I've contacted the support but no clear answer...

[alte88]

Ah, it appears that Spotify does not support the WD TV Live anymore. Just read an e-mail sent May 10th:

(translated from Dutch, so your mail may be different)

"We want to let you know that the Spotify-app soon will be removed from your Western Digital TV.

But don't worry, there are other ways to stream Spotify via your TV - and other devices: From the Spotify-app on your mobile phone, tablet or laptop"

[Gszabo]

Great... An other great thing is deleted from WD TV... it seems to be slowly a normal, but nowadays useless mediaplayer... 😕 What a pity... 😞

[gabormonostori]

If they added Spotify Connect instead would be welcome!

Anyway does Connect need any special hardware??

[Hans_Vermeeren]

Exactly the same problem over here. Spent a lot of time in solving the problem, without succes, befire I noticed this news. Bad communication by Western Digital. Too bad Spotify disappeared from this device. Makes the WD TV Live only useful for Netfix. Too sad.   

[gabormonostori · Accepted solution]

problem seems to be told but not really SOLVED...

https://support.wdc.com/knowledgebase/answer.aspx?ID=19486