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why are my songs glitching and bugging out when im listening to them

why are my songs glitching and bugging out when im listening to them

When im listening with my PAID subscription I'm getting random buffering and glitching that skips a few seconds in the song. Why is this happening? It keeps happening on both my mobile, laptop and PC where I have the app installed with family premium.
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1 Reply

Hi @Crunchworks,

 

Welcome to the Spotify Community!

 

Does this occur when playing on an external speaker (via Bluetooth, for example) or also when listening locally on the device? Have you tried connecting to a different network / using mobile data instead to see if the issue would still occur? You can try creating a hotspot from your phone and connecting your other devices to it to test this.

 

You also mentioned you have Premium Family. Do the other members of the plan experience this issue or is it just with your account? It would be great if you could ask someone to log into their account on one of your devices and check if everything is okay.

 

Keep us posted on this!

YordanModerator
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