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How do I log in as the manager on my new phone  just keeps logging my in as a member 

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Hey @Sambloomfield,

 

Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.

 

Usually, this type of issue happens when you log in to a different account by mistake. We'd recommend logging out and back in following the steps in this article.

 

However, if the issue persists, it's possible that the Manager account has different credentials to log in to. Since the account could be created with a Facebook profile, a Google/Apple account, or a phone number, we'd also suggest trying out these other methods to see if it you can log in to the correct one.

 

In case that other credentials don't display the primary account either, as we cannot access users accounts from the Community, we'd recommend contacting our Customer support directly so they can check the account and help you further.

 

Hope this helps. If anything else comes up, the Community will be here for you.

OscarDCModerator
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