Can't sign up family members?

[StevieDavies]

Ive just upgraded from Spotify Premium to Spotify Family. I've sent invites to two family members, neither has a Spotify account yet. I'm trying to add them to my Spotify Family by signing them up with their email but Spotify won't create an account for them. I hit create account but nothing happens. It then says the verification process has taken too long and I'm back to the begninning????

[Alfredo]

Hey @StevieDavies, thanks for reaching out to us!

Sorry to hear you've been jumping through hoops to create these accounts.

Let's try clearing your browser's cache and cookies, using an incognito window, or a different browser for your family members to sign up. They should be able to join your plan once their accounts are set up.

All the best.