Company is getting illogical about family plan.


Company is getting illogical about family plan.

Casual Listener

I have my family members spread over US what is this new T&Cs about, is the company illogical







(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue


2 Replies

Rock Star 24
Rock Star 24

Hey @bageek ,


Thanks for reaching out.


All members of the plan will need to verify their address in order to be able to continue being a part of your Premium for Family plan. 

Also, as per the terms and conditions of the old Family plan, all members of the plan have to permanently reside at the same address. It's always been like this. 🙂


Hope this clears things up!

MaximRock Star 24
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Casual Listener
That’s weird, who ever mad this logic, may I know the definition of family? Is it me and my doggie that leave in apartment complex ? Or is it your relatives ? I think you consider you family as you and your doggie .