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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Quiero contratar el SPOTIFY FAMILY, pero yo vivo en el DF y mi hija vive en Guadalajara.La puedo incluir al plan?
Ayer empecé a usar premium familiar y me aparece lo siguiente cada que quiero cambia si me deja descargar la música pero no me deja cambiar y ni conectado a internet ya cerré sesión y ni así si igual
hello, I created a Spotify Family account by adding the members of my family, they arrived at all the e-mails confirming the home address and they all confirmed. this morning Spotify performed the monthly debit from my current account without problem...
Hi, I am trying to set up my daughters spotify account as part of my premium account but when i send her the invite to her email and she tries to accept we keep getting redirected to a page that only offers subscription/payment method/manage your fam...
PlanPremium FamilyCountryGreeceDeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueMy Premium Family plan has just renewed. If I cancel the plan right now, will I instantly lose premium functions or will they remain until the end of the per...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I have just subscribed as main user for Premium for Family. We have an Amazon Alexa device and I intend to change music over to Spotify. We all use Alexa and I don't want my family's taste in music on Alexa affecting my made for you lists. Would I be...
Boa noite. Sou titular do plano familiar. Duas pessoas do meu plano esqueceram de confirmar o endereço e agora nao estou conseguindo coloca-las de volta. Como faço para resolver?
No alcance a verificar mi cuenta y ahora no me deja estar en el plan familiar al que me invitan
PlanPremiumCountryChileDevice(iPhone 6S Plus)Operating System(iOS 10) My Question or IssueI can't listen to an album that I had already saved (a message said that it is not available). The album is "Insoportablemente Vivo" of La Renga.I'd appreciate ...
Lo que se sucede es que no verifique el correo de la cuenta premium familiar y creo que me la bloquearon y ya no puedo ingresar y vivo con el titular de la cuenta
I've clicked the link on the Google Mini promo offer, got an email to order and when clicking link on google, the order fails as per below. Is it the promo from Spotify that's the problem or google? It’s not you, it’s us. We’re working on fixing the ...
PlanFree/PremiumCountryNetherlandsDeviceiPhone 8, MacBook pro, iPhone SE My Question or IssueI've been sent an invitation te become a member of spotify premium family. I was confused so I stopped my old premium subscription. Now I have spotify free, ...
I just joined premium for family and invited my father as well. But we both already had an spotify premium account. Will you guys automatically change our previous accounts to 1 account? So that we dont pay for 2 accounts? And can we keep our playlis...
Both my wife and I have premium accounts. I want to convert my account to Premium for Family and add my wife to the account and cancel her premium. How do I do this and preserve both of our current playlists, history etc? Thanks. PlanPremium CountryA...
PlanPremiumCountryGermanyDevicePC+SmartphoneOperating SystemWindows10/Android 9 My Question or IssueHi,my son is living by his mother after the divorce. So he can't use the Family Account anymore because of different adresses? He's still part of my f...
Hello to everyone,I have premium for family! I added already my mother and she already acepted, I created her an account, download the app and do the login! But I don’t know why her account works like a free one!! She can’t jump more then 6 song and ...
Plan = Premium for FamilyDevices = iPhone 8 and 2 mac laptops with IOS 10.14.4 My Question or Issue:Getting the "Oops something went wrong, please try again." error message when trying to add a family member. The post that said the issue was solved d...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue