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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi,Can i have family plan in Israel?
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI manage a family account so how do I manage my children's access to explicit content? If I Limit it from their phone they can switch it off ag...
PlanFamily PremiumCountryUnited Kingdom DeviceGoogle Home My Question or IssuePreviously, I could only play my spotify premium account on one Google Home speaker at a time. I saw the adverts for upgrading to Family Premium, with the free Google Mini,...
PlanPremiumCountry USDevicePixel My Question or Issue How long did existing customers have to wait before the Google home mini email was received? I registered on the 1st and am wondering if I did something wrong or if others are also waiting. Thanks...
PlanPremiumCountryUSAMy Question or IssueMy family and I live in a townhouse and we are on the premium family plan. I was asked to verify my address a week ago and I did. But, I got an email saying it couldn't be verified and I was kicked off the pla...
Can we make the top question “Why can’t the family premium use at least one account of Hulu when we pay more?”
PlanPremium for familyCountryCzech Republic My Question or IssueI've added another family member to my premium for family a while ago. Everything's been working just fine, but today Spotify says that she isn't subscribed for Spotify premium and I can...
Hi I would like to add 2 devices (my sons tablet and a spare tablet) neither of which have email addresses associated with themis there a way to add these 2 devices to my plan without sending an email invite? thanks
PlanPremiumCountryThe Netherlands My Question or IssueI'm already on a Premium subscription. What happens when I upgrade to Family?The answer I found: If you're already a Premium user, don't worry! We won’t bill you until the time you’ve paid for has...
Hello,I just upgraded my premium account to a family account. I invited my girlfriend, who I live with, via email. She recieved the email, and did everything and it just kept popping up with 'Something went wrong'. I took her off the account then re-...
Hi, I used to be a member of a Premium Family plan until yesterday. I’ve got an e-mail that says my account hasn’t been confirmed so that I’m now using my Spotify with a free membership. We’ve tried to sent another invitation but it hasn’t been confi...
Facebook hesabım çalındığı için ve spotify premium hesabım facebook hesabına bağlı olduğu için hesabımı iptal edemiyorum. Ayrıca hiçbir şekilde facebook hesabıma erişim sağlayamıyorum. Bu yüzden de hesabımı kapatmak ve yeni bir hesap açmak istiyorum....
PlanPlano Familiar PremiumCountryBrasilDevice(Moto E5)Operating System(Android) My Question or IssueEstou em um plano familiar mas não consigo baixar músicas. Sempre aparece a mensagem de que eu tenho que ser premium para conseguir baixar. O que eu f...
PlanFree/PremiumCountryTurkeyDeviceİphone 5s,Macbook Pro Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently kicked out from Family Premium,because Spotify send me a mail to confirm my adress in 7 days,but I couldn'...
PlanPremium FamilyCountryScotlandDeviceIphone XOperating SystemiOS 10, My Question or IssueI have premium family subscription however i can only listen on one device, as it kicks the other user off even though they have accepted invite. can you pleas...
Buenas tardes el dia de hoy renove el plan premium familiar el cual se deberia renovar hasta el 14/04/2018 pero revisando la pagina sale que se renovara el 24/03/2018 quiero saber xq ese detalle
My account invitation shows "Congratulations! You are about to join the family plan of [ex-boyfriend]." As the account owner I find this frustrating when inviting family members. There seems to be no option to change in account settings. Is it possib...
PlanFree/PremiumCountry: Argentina DevicePC y Motorola motoG5Operating SystemAndroid, Windows 10 Pro x64, Windows 7 Ultimate x64 My Question or IssueAcabo de mudarme, por ende abandoné el plan familiar premium al que me invitaron anteriormente y ahor...
Hi, Ich habe vor ein paar Stunden mein Premium Abo auf Premium Family umgestellt. Seit dem ist meine Musik weg und mein Account leer. Alles weg. Kann mir jm helfen ich habe wirklich nur das Premium Abo auf Premium Family geändert.
I was kicked out from family plan yesterday. Solution with sending a new invitation is not working. No one from Spotify tryied to contact me in the last few weeks in order to confirm my adress. We are using Spotify with my husband and our son. We liv...