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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
hola gente a un familiar se le puso una cuenta vieja mia sola y solo inicia esa cuenta no se que hacer
My mother just bought Spotify premium. She also shared it with me her daughter. But I am not able to skip as many songs as I can. What is the problem going on here? Someone please explain what's going on.
I keep entering my address and it just shows an error as it is incorrectPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
My Question or IssueGood morning, I've been kicked out of my family plan, because I didn't receive the mail to confirm my address. I didn't receive the mail, because the mail was written wrong. Now, what can I do?Is there any way to receive the mail?...
Tengo un problema, me cobraron la mensualidad del plan familiar pero no tenía el saldo en la tarjeta, me tocó actualizar el medio de pago y todo "bien".Me tocó enviar invitación a mis familiares nuevamente, pero no pueden ingresar, leí soluciones y n...
Spotify emailed me that they have paused my subscription. I keep trying to change my card payment but it just wont go through!!!!! I've used all my cards but it just wouldn't accept ALL OF THEM! I tried my Amex (2 cards), debit Mastercard (2 cards) a...
José Rafael araújoConta premiumBrasilIPhone 8, IOS 12 Todos os membros da minha família foram removidos do plano família, o que é um erro, uma vez que estão no mesmo endereço, da para confirmar através do GPS... O que poderia ser feito para adicioná-...
PlanSpotify Premium currently, trying to join family.CountryUSADevicePC, Mac.Operating SystemWindows, Mac OS I can't join Spotify family premium plan. I've tried several times throughout the day and on different machines. I am getting Error Code 102 ...
I've had a Family Premium account for over a year with no problems. Until now! All of a sudden my husband has been kicked off our account. He has tried to log back in using a new invite and it says the email is already taken. When he tries to log in ...
PlanPremiumCountryEstoniaDeviceSamsung Galaxy S6 edge+Operating SystemAndroid 7.0 I invited my family members last month to our Spotify premium, but this month they all were removed, although we all share the same address. I don't understand why it h...
I was enjoying Spotify on my daughter's Family plan until I got an email from Spotify asking me to verify.Since responding it has reverted me to the free account.My daughter has sent me numerous invitations, cancelled invites and resent. We have chec...
Hey there, I live together with my family and I´d like to set up a Spotify Family Plan for all of us.Unfortunately, I do use a very old Spotify Account and I am not sure which adress I set up the account with. It does not show any adress in my accoun...
good afternoon, i am haveing problems trying to add 2 new family members to my family premium . 2 months ago, i deleted 2 emails(family members from my account) , now I'm trying to add 2 new homemates, but they keep on beeing deleted by spotify . is ...
My downloaded songs/playlists/albums can not be played after a uncertain amount of time. I tried to reinstall the app and to delete the songs and download them again. But still nothing. And yes I got enough storage and I payed for spotify family in t...
PlanFree/PremiumCountryMexicoDeviceGateway laptop, polaroid celphoneOperating SystemUbuntu, android, w10 My Question or IssueI was part of a family plan and suddenly around two months ago it stopped qualifying me as premium. This plan is still being ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountryPanamaDeviceHuawei Mate 20 ProOperating SystemAndroid My Question or IssueI sent an invitation for my wife, who 3 - 4 weeks ago suddenly was dropped from the service. She is now unable to join, she is receiving continuous rejec...
Hola,Agregué a mi hermano a suscripción familiar y me dice que aparezco con otro nombre, como poder cambiar ese nombre..??Espero que me ayuden.
PlanPremium Family CountryCanadaDeviceMine is an iPhone 6, my fiancé (who I’m trying to add to my plan) has a Samsung Galaxy S9 plus My Question or IssueI’m trying to add my fiancé to my family plan. I send him the invite and he gets it, accepts it a...
I'm already paying for Premium For Family, so I sent my wife an invite. It worked the first time for like a few days, but then she was kicked out because you "Couldn't verify that we lived together", even though we do, in fact, live together. They se...