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Deleted family member by mistake

Deleted family member by mistake

Hi - I deleted a family member from my Premium Family Account by mistake because they couldn't log in and there was a spelling error in their username (which it transpires had always been there). However, I also REPORTED IT AS SUSPICIOUS ACTIVITY. i sent another invite which now doesn't work. Can I get them back?
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1 Reply

Hey there,

 

Thanks for posting in the Community.

 

Could you elaborate more on what you mean by the mentioned report?

 

You should be able to send a new invite, if a user has left the plan. Could you retry it through a different device and ask the member to accept it through a different device as well? Are there any error messages on the member's end?

 

Keep us posted,

 

Cheers!

DianModerator
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