Explicit content not working on family account?

[jonnybound]

I am a member account on a family plan, and randomly about a month ago my explicit content stopped working and I get the message that my account administrator needs to enable it. The admin is my dad, and he explained that he had not changed anything, and he checked that the filter is not active on my profile. Please help! This is the same across all my devices.

[Yordan]

Hey there, @jonnybound,

Thanks for reaching out!

Perhaps there was a sync issue, could you ask your father to switch the toggle off and on again for your account to see if that does the trick? You can also try logging out and signing back in on the app twice in a row to trigger an internal refresh.

Let us know how it goes 👍