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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77135 Views
64 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
94594 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77468 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208487 Views
267 replies
35 likes
PlanPremium Family CountryIndonesiaDeviceiPads...Operating SystemiOS My Question or IssueWe have an Indonesian Family plan. We want to add the kids to this but a few problems:- Indonesia blocked on kids Spotify? Why would this even be a thing?- Norma...
Plan Premium Family Country Indonesia Device iPads... Operating System iOS My Question or Issue We have an Indonesian Family plan. We want to add the kids to this but a few p...
Casual Listener
398 Views
2 replies
0 likes
Cann I join another spotify family plan immediately since I got kicked of my previous spotify family plan ?
Cann I join another spotify family plan immediately since I got kicked of my previous spotify family plan ?
Moderator
6290 Views
3 replies
0 likes
How does the account manager for our family plan find out which email address and password they have used to set up the account? She has a new phone and None of her email addresses are working! Is it possible to reset it through one of our accounts?P...
How does the account manager for our family plan find out which email address and password they have used to set up the account? She has a new phone and None of her email addresses are working! Is i...
Moderator
244 Views
1 replies
0 likes
Already input similar address as per listed in the Family Plan but somehow Spotify cant find the listed location
Already input similar address as per listed in the Family Plan but somehow Spotify cant find the listed location
Visitor
6483 Views
31 replies
0 likes
I have just sent invites for family plan but 3 out of 5 other accounts cant join the plan it just says "cant join plan" please help !!
I have just sent invites for family plan but 3 out of 5 other accounts cant join the plan it just says "cant join plan" please help !!
Spotify Star
333 Views
1 replies
0 likes
Merhaba arkadaşlar, öğrenci için premium hesabı kullanıyorum fakat belirli bir süre için spotify premium üyeliğinden ayrılmam gerekiyor.Merak ettiğim durum şu, geriye döndüğüm zaman iptal etmiş olmama rağmen öğrenci için spotify premium a tekrar başv...
Merhaba arkadaşlar, öğrenci için premium hesabı kullanıyorum fakat belirli bir süre için spotify premium üyeliğinden ayrılmam gerekiyor. Merak ettiğim durum şu, geriye döndüğüm zaman iptal etmiş olm...
Not applicable
1445 Views
2 replies
0 likes
PlanFamily PremiumCountryGermany Device(Phone 13, IPad, Windows PCOperating Systemlatest iOS version, Windows 10 My Question or IssueHello, today we recognised that the sipping inside a playlist is limited for us. After about a certai amount of skips...
Plan Family Premium Country Germany Device (Phone 13, IPad, Windows PC Operating System latest iOS version, Windows 10 My Question or Issue Hello, today we recognised that t...
Spotify Star
1525 Views
3 replies
0 likes
I can't add an address to my account to join the family plan.PlanFamilily planCountryMexicoDeviceSamsung s24 ultraOperating SystemAndroidMy Question or IssueDoes anyone know a way to fix this?
I can't add an address to my account to join the family plan. Plan Familily plan Country Mexico Device Samsung s24 ultra Operating System Android My Question or Issue Does anyone know a w...
Spotify Star
300 Views
1 replies
0 likes
PlanPremium FamilyCountryAustralia My Question or IssueI am following an invitation from my wife to join a Family Plan - and I get through to verification of the address and then I consistently get 'there was an error, try again'. I add my address, S...
Plan Premium Family Country Australia My Question or Issue I am following an invitation from my wife to join a Family Plan - and I get through to verification of the address a...
Spotify Star
284 Views
1 replies
0 likes
I'm setting up an account for one of my children using the exact same address and it says it doesn't match, cross checked the spelling 3 times, tried inputting about 5 times and used the "confirm address" so that the software goes and finds the addre...
I'm setting up an account for one of my children using the exact same address and it says it doesn't match, cross checked the spelling 3 times, tried inputting about 5 times and used the "confirm add...
Casual Listener
5535 Views
8 replies
0 likes
I created a family plan of which I am the plan manager and browsed the audio books as keen to use this feature however every titled showed locked and required me to purchase the title in order to listen. I have checked this on my android mobile devic...
I created a family plan of which I am the plan manager and browsed the audio books as keen to use this feature however every titled showed locked and required me to purchase the title in order to l...
Visitor
1489 Views
2 replies
0 likes
Last week Spotify removed me from my family plan saying " We believe that you’ve been using this plan from a country other than the country where the plan owner purchased the subscription", which is obviously not true. When i try to join again they s...
Last week Spotify removed me from my family plan saying " We believe that you’ve been using this plan from a country other than the country where the plan owner purchased the subscription", which i...
Newbie
15519 Views
35 replies
3 likes
My friend wants to use my GCash account to pay for their family premium but i am also paying for a family premium. Can i pay multiple family premium using my GCash?
My friend wants to use my GCash account to pay for their family premium but i am also paying for a family premium. Can i pay multiple family premium using my GCash?
Spotify Star
721 Views
1 replies
0 likes
There is no way to upgrade my subscription plan from the monthly to the annual one.
There is no way to upgrade my subscription plan from the monthly to the annual one.
Spotify Star
324 Views
1 replies
0 likes
Hello, I'm currently the primary user of a duo plan that ends on . My dad recently set up a family plan, and I’d like to switch over to join him. However, when I try to accept the invite, I receive the error message: "there was a problem, please try ...
Hello, I'm currently the primary user of a duo plan that ends on <snip - Moderator Edit>. My dad recently set up a family plan, and I’d like to switch over to join him. However, when I try t...
Spotify Star
316 Views
1 replies
0 likes
Planpremium family CountryNetherlandsDeviceiPhone 11Operating SystemiOS 13I join a family account, I can see on the list.of members but the app on my phone is not synced. not even when logging in again...What can I do?
Plan premium family CountryNetherlands Device iPhone 11 Operating System iOS 13 I join a family account, I can see on the list.of members but the app on my phone is not synced. not e...
Spotify Star
211 Views
1 replies
1 likes
Despues de pagar mi plan me di cuenta que spotify familiar ya no es para 6 personas, sino para 4 y en los detalles me salía que podía comprar has 2 cuentas adicionales más, entonces yo quise hacerlo pero no me deja
Despues de pagar mi plan me di cuenta que spotify familiar ya no es para 6 personas, sino para 4 y en los detalles me salía que podía comprar has 2 cuentas adicionales más, entonces yo quise hacerlo ...
Moderator
965 Views
5 replies
1 likes
I have an audiobook on Spotify. Can I share that book with my spouse who is on my family plan?
I have an audiobook on Spotify. Can I share that book with my spouse who is on my family plan?
Visitor
4252 Views
4 replies
0 likes
Hi, I've got Spotify family premium. When I started I only had Spotify premium. I've got an app on Android and I've got Spotify coupled with Sonos (my account). Now, I've got 3 accounts left on my Spotify family premium. Last week I went out and I no...
Hi, I've got Spotify family premium. When I started I only had Spotify premium. I've got an app on Android and I've got Spotify coupled with Sonos (my account). Now, I've g...
Visitor
1841 Views
5 replies
0 likes
We are a family of four and I would like to sign up for the Premium Family Plan. There are two hurdles I haven't managed to overcome.1) The system has my personal email stored from years ago (apparently) but that login is inexplicably attached to my ...
We are a family of four and I would like to sign up for the Premium Family Plan. There are two hurdles I haven't managed to overcome. 1) The system has my personal email stored from years ago (a...
Spotify Star
248 Views
1 replies
1 likes
