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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 128368 Views
  • 32 replies
  • 8 likes
  • 128368 Views
  • 32 replies
  • 8 likes

Solved!! Family plan, variable locations, can I?

Greetings, I work in a remote area while my other family members live in the same household. I usually go there during the weekend, then return to worksite for 5 days. I'm strongly considering spotify family as the app has been very convinient to me ...

  • Visitor
  • Greetings,   I work in a remote area while my other family members live in the same household. I usually go there during the weekend, then return to worksite for 5 days. I'm strongly c...
  • Maxim
  • Spotify Star
  • 156 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 156 Views
  • 2 replies
  • 0 likes

My Duo plan account locked

PlanDuoCountryUkraineDeviceSamsung Galaxy S10+, Car media player on Android 11, Samsung Tizen TV)Operating System(Android 12, Android 11, Tizen OS.) My Question or IssueCan my account be blocked if I use the Duo plan? But for one of the users, Spotif...

  • Newbie
  • Plan Duo Country Ukraine Device Samsung Galaxy S10+, Car media player on Android 11, Samsung Tizen TV) Operating System (Android 12, Android 11, Tizen OS.)   My Question or Issue ...
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 146 Views
  • 1 replies
  • 0 likes

I'm not being accepted to my family plan, even with the correct address on

I followed every step to register in my family plan, I wrote the correct address but I'm not accepted into the family plan. Other family members are let in except me.

  • Visitor
  • I followed every step to register in my family plan, I wrote the correct address but I'm not accepted into the family plan. Other family members are let in except me.
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

You cannot join this plan You can join someone else's Premium plan only once every 12 months.

CountryCosta RicaMy Question or IssueHello, my problem is that my uncle forgot to renew the family premium so it was canceled and I renewed it again but when I joined again I got this problem, You cannot join this plan You can join someone else's Pre...

  • Casual Listener
  • Country Costa Rica My Question or Issue Hello, my problem is that my uncle forgot to renew the family premium so it was canceled and I renewed it again but when I joined again I got this p...
  • Maxim
  • Spotify Star
  • 218 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 218 Views
  • 5 replies
  • 0 likes

Can't join family plan once every 12 months

I'm trying to invite my husband to the family plan. We were on duo plan before. When he click on the invite, Spotify mentionned he can't join that plan once every 12 months. But we were with the Duo Plan just before.Help. We use Spotify all day long....

  • Visitor
  • I'm trying to invite my husband to the family plan. We were on duo plan before. When he click on the invite, Spotify mentionned he can't join that plan once every 12 months. But we were with the D...
  • pau_aga
  • Visitor
  • 2146 Views
  • 7 replies
  • 0 likes
  • 2146 Views
  • 7 replies
  • 0 likes

Smart Shuffle Doesn’t Work

PlanPremiumCountryUSADevice(iPhone 12)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need help. Now the playlist radio is gone, the enhanced button is gone and the smart shuffle doesn’t work. It’s just regular shuffle. ...

  • Roadie
  • Plan Premium Country USA Device (iPhone 12) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I need help. Now the playlist radio is gone, the enhanc...
  • c0rps3
  • Regular
  • 405 Views
  • 2 replies
  • 1 likes
  • Premium for Family
  • 405 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify coming up with error message on browser "Spotify can't play this"

All day, Spotify is coming up with the error message "Spotify can't play this right now". I have logged out and back in again and tried using a different wifi and it's still not working. I checked the accounts and everything is paid up and I still ca...

  • Visitor
  • All day, Spotify is coming up with the error message "Spotify can't play this right now". I have logged out and back in again and tried using a different wifi and it's still not working. I checked th...
  • Joan
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't join Family plan

I type in the address correctly, the same way the plan owner did, and it either says I did it wrong or "There was a problem. Try again later."

  • Visitor
  • I type in the address correctly, the same way the plan owner did, and it either says I did it wrong or "There was a problem. Try again later."
  • OWOWO
  • Visitor
  • 302 Views
  • 4 replies
  • 1 likes
  • 302 Views
  • 4 replies
  • 1 likes

Superuser Contribution My friend can't edit playlist I invited them to collaborate

My friend can't edit playlist I invited them to collaborate, whether playlist is private or public. My friend also followed the playlist they collaborated on, but still could not edit. Help would be appreciated.

  • Newbie
  • My friend can't edit playlist I invited them to collaborate, whether playlist is private or public. My friend also followed the playlist they collaborated on, but still could not edit.   H...
  • Yordan
  • Moderator
  • 218 Views
  • 1 replies
  • 1 likes
  • Premium for Family
  • 218 Views
  • 1 replies
  • 1 likes

Superuser Contribution My family is getting disconect to the plan

My family is getting disconect to the plan, I have to invite many times, and With no reason. We are getting tired of it.Country Brazil

  • Visitor
  • My family is getting disconect to the plan, I have to invite many times, and With no reason. We are getting tired of it. Country Brazil    
  • AlejaR
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 168 Views
  • 1 replies
  • 0 likes

How to change family premium leader

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AdamDam
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 196 Views
  • 1 replies
  • 0 likes

Random FAmily?

PlanPremuimCountryCanadaDeviceiPad ProOperating SystemIos 17 My Question or IssueSo I’m in this random family that I don’t know anyone. I have 2 months free of premium but when I checked how much longer it has showed me random ppl in a family. I’m on...

  • Visitor
  • Plan Premuim Country Canada Device iPad Pro Operating System Ios 17   My Question or Issue So I’m in this random family that I don’t know anyone. I have 2 months free of premium but w...
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 227 Views
  • 1 replies
  • 0 likes

family plan

signed up for the premium family plan, had my daughter join but on her spotify it still plays commercials and limits her skips. what can i do to change this?

  • Visitor
  • signed up for the premium family plan, had my daughter join but on her spotify it still plays commercials and limits her skips. what can i do to change this?
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 152 Views
  • 1 replies
  • 0 likes

Spotify claims address doesn't match when trying to join family plan

PlanFree (currently)CountryUKDeviceiPhone 8Operating Systemi)S 16.2 My Question or IssueI'm trying to join my family's plan. I've just left my own premium account to join the family plan when I moved home. When I type in my address, Spotify can find ...

  • Visitor
  •   Plan Free (currently) Country UK Device iPhone 8 Operating System i)S 16.2   My Question or Issue I'm trying to join my family's plan. I've just left my own premium account t...
  • Maxim
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 191 Views
  • 1 replies
  • 0 likes

Invite not working

Plancurrent plan is free trying to join an existing family planCountryUSADevicegalaxy s12Operating Systemandroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe link sent to me only takes me to my home screen. There are no options to j...

  • Visitor
  •   Plan current plan is free trying to join an existing family plan Country USA Device galaxy s12 Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Q...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 197 Views
  • 1 replies
  • 0 likes

I have a premium family, everyone is under their own account and pauses

I have the premium family plan and whenever there are two devices trying to play at the same time, it pauses and switches the music to the same songs one account is listening to and pauses one of the devices. Eveeryone had their own account and their...

  • Visitor
  • I have the premium family plan and whenever there are two devices trying to play at the same time, it pauses and switches the music to the same songs one account is listening to and pauses one of t...
  • Maxim
  • Spotify Star
  • 193 Views
  • 3 replies
  • 0 likes
  • 193 Views
  • 3 replies
  • 0 likes

Cannot manage members on Premium Family Plan

PlanPremium FamilyCountryUKDevicePCOperating SystemWindows 11, Chrome My Question or Issue I cannot manage members in my family plan. I can see the members in the page "Manage my family plan" , but there are no options to add or delete, just icons. I...

  • Newbie
  •   Plan Premium Family Country UK Device PC Operating System Windows 11, Chrome   My Question or Issue   I cannot manage members in my family plan.  I can see the m...
  • Maxim
  • Spotify Star
  • 198 Views
  • 1 replies
  • 2 likes
  • Premium for Family
  • 198 Views
  • 1 replies
  • 2 likes

Abo change to Family premium without cancellation of my Student premium Abo

PlanStudent premium to Family premiumCountryGermany DeviceSamsung Galaxy s23 ultra Operating SystemAndroid 13 My Question or IssueHello, I had a Student premium Abo and got an invitation to joing my Familys premium Abo yesterday. I followed the invit...

  • Visitor
  • Plan Student premium to Family premium Country Germany    Device Samsung Galaxy s23 ultra  Operating System Android 13   My Question or Issue Hello,   I had a S...
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 159 Views
  • 1 replies
  • 0 likes

Family plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got an invitation to a family plan. I logged in, wrote the address, but it says there is a...

  • Visitor
  • ...bsp; I got an invitation to a family plan. I logged in, wrote the address, but it says there is a problem. Why can't I join the family plan? We live at the same address, I have a Spotify account, I'm l...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! Parole

Bonjour, Comment mettre les paroles sur Spotify Kids ? Merci

  • Regular
  • Bonjour, Comment mettre les paroles sur Spotify Kids ? Merci
  • Billy-J
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes