Explicit filter can not be turned of on family account - Im on a free account not family plan.

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Explicit filter can not be turned of on family account - Im on a free account not family plan.

Aleks141
Visitor

Plan

Free

Country

United Kingdom

Device

OnePlus 6T & Lenovo Thinkpad T480s

Operating System

Android 9 & Ubuntu 20.04


My Question or Issue

I have the explicit filter enabled on my account, I cannot disable it as it says underneath 'Explicit content can't be played on this family account'

I am on a free account, not a family premium.

1 Reply

Alex
Moderator
Moderator

Hey @Aleks141,


Thanks for reaching out about this in the Community!


Can you try running a clean reinstall of the app on your devices, following the steps in this Spotify Guide.

 

If the issue persists after that, could you upload a screenshot of what exactly you're seeing with your next post.

 

Cheers.

AlexModerator
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