Family Plan - Address Issue

[crimson235]

Plan

Family Plan

Country

Philippines

Device

Head of the Family - Galaxy A70

Operating System

Android

My Question or Issue

I availed the Family Plan since Year 2021, the problem right now is i cant change according to the current address (<removed sensitive info>), it prompts an error that it is too general, but when i input my real address which is (<removed sensitive info>) it is now not existed or not available.

[Maxim]

Hey @crimson235,

Thanks for reaching out.

Since this is a public website, I've edited out your address as well as the screenshots containing it. 🙂

I recommend that you try adding a building/street number to your address to see if that makes any difference.

If the issue persists, try using the address of a nearbly public place.

Let me know how it goes 🙂