Family Plan

[Mini_chia]

So around Christmas I joined on my sister’s family plan. We live at the same address and about 3 weeks ago I was emailed by Spotify to confirm my address, so I did. But then today I got an email saying I’ve been removed from the plan and have a free account now. Spotify is how I listen to music and without the plan I can’t listen to music. Also I’m 15 and don’t have a credit card, so I can’t get a Spotify premium account myself. So how do I get back on the plan? 

[Maxim]

Hey @Mini_chia,

I'd recommend reaching out to Support so they can look into this 🙂

Contact form: https://support.spotify.com/contact-spotify-support/
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