Family members don't receive emails

[casparovvv]

Hi guys,

When I try to add a family member, she doesn't receive the email that is sent. Have tried multiple times now.

She doesnt have a premium account herself, lives at the same adress, etc.

i have read the help before I came here.

Any suggestions?

[AbiigaiilW]

Same problem here!

Hope to get an answer soon.