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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 161017 Views
  • 32 replies
  • 9 likes
  • 161017 Views
  • 32 replies
  • 9 likes

Removed from spotify family plan

I havent had any problems with family plan. Just today it logged me out and i was reverted back to premium. HELP ME. We live under the same roof yet i was ousted like this im pissed

  • Newbie
  • I havent had any problems with family plan. Just today it logged me out and i was reverted back to premium. HELP ME. We live under the same roof yet i was ousted like this im pissed
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

upgrade premium to family with a voucher account

I won a voucher and have a premium until March now. I would like to upgrade to family. What will happen, how much will be charged?Thanks,Evelyne

  • Newbie
  • I won a voucher and have a premium until March now. I would like to upgrade to family. What will happen, how much will be charged? Thanks, Evelyne
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Eliminaron a un miembro de mi plan familiar.

Hola, inscribi a mi primo en mi plan familiar y ahora le han enviado un correo diciendo que no tiene la misma dirección que yo y que por eso ya no puede tener spotify premium

  • Newbie
  • Hola, inscribi a mi primo en mi plan familiar y ahora le han enviado un correo diciendo que no tiene la misma dirección que yo y que por eso ya no puede tener spotify premium
  • roriso
  • Newbie
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Cannot activate family premium

my friend can not invite to my spotify premium whyyyyy 

  • Newbie
  • my friend can not invite to my spotify premium whyyyyy 
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Spotify AU and SG

Hi! I'm trying to sign up for Spotify Family with my friends in Singapore and was wondering if this was possible. I am constantly travelling between AU and Singapore for months at a time and hence, my spotify changes automatically. Can i still sign u...

  • Newbie
  • Hi!    I'm trying to sign up for Spotify Family with my friends in Singapore and was wondering if this was possible.    I am constantly travelling between AU and Singapore f...
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

No invite mail received

Hi! i try to set up a family premium with my partner. i changed my subscription to family and now i invite him, but he isnt getting invite mails. even after mutiple `resending´. how can i fix this? How can i add him?his mail adress is the same as his...

  • Newbie
  • Hi!   i try to set up a family premium with my partner. i changed my subscription to family and now i invite him, but he isnt getting invite mails. even after mutiple `resending´. how can i f...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Spotify family and not-premium app.

Hello. My father suscribed to Spotify Family like 3 month ago, but I just had access to it - because even if he asked multiple times to send the request to my gmail adress, I never received it and finally we had to use my old mail adress. First annoy...

  • Casual Listener
  • Hello.    My father suscribed to Spotify Family like 3 month ago, but I just had access to it - because even if he asked multiple times to send the request to my gmail adress, I never r...
  • RaphThys
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Solved!! Joint custody but daughter lives mostly with mom

Am I allowed to invite my daughter to family premium plan if lives mostly with her mother, hence primarily lives at another address. My sons live with me exclusively and my daughter only lives with us a few weeks of the year. I do have legal joint cu...

  • Casual Listener
  • Am I allowed to invite my daughter to family premium plan if lives mostly with her mother, hence primarily lives at another address.   My sons live with me exclusively and my daughter only l...
  • Maxim
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Eu adiciono a minha familia no grupo, mas depois de um tempo ele diz que não foi possivel verificar

Estou ficando cansado, já foi até criado outras contas e não dá, o spotify sempre remove, todo mundo está cansado e irritado disso já, obrigado a todos.

  • Casual Listener
  • Estou ficando cansado, já foi até criado outras contas e não dá, o spotify sempre remove, todo mundo está cansado e irritado disso já, obrigado a todos.
  • Bittencourt
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Recebi uma assinatura familiar, mas ao acessar o link e informar o código, aparece uma mensagem info

Recebi uma assinatura familiar, mas ao acessar o link e informar o código, aparece uma mensagem informando que o código é inválido

  • Regular
  • Recebi uma assinatura familiar, mas ao acessar o link e informar o código, aparece uma mensagem informando que o código é inválido
  • Bittencourt
  • Spotify Star
  • 813 Views
  • 3 replies
  • 0 likes
  • 813 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't update the payment for the one year Familiar Plan I acquired, What can I do?

In march I bought the Familiar Plan for one year, because the price was better. I registered my account with my facebook account, but my Faceebook mail is old and not the one I check regularly. Recently I got the notification in the Spotify mobile ap...

  • Newbie
  • In march I bought the Familiar Plan for one year, because the price was better. I registered my account with my facebook account, but my Faceebook mail is old and not the one I check regularly. &nbs...
  • Alfredo
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downgraded to free

I had verified my zip code about a month ago and It says that it will email me further steps in the future but nothing! And just recently today I had been downgraded to free for the reason being ‘we can't verify you are living at the same address and...

  • Newbie
  • ...e can't verify you are living at the same address and hence, illegible in the family plan’ pls help    
  • Alfredo
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook and friends and family

I have signed up/in to spotify through facebook my fiancee is trying to add me to her friends and family account but i am not receiving the e-mail to join, I understand that the post codes have to be the same so is signing in via facebook the issue? ...

  • Newbie
  • I have signed up/in to spotify through facebook my fiancee is trying to add me to her friends and family account but i am not receiving the e-mail to join, I understand that the post codes have to b...
  • Alfredo
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment was successful, but our Family account is gone?

Our head of the family who pays for the Spotify family account just paid for the service, but we all got kicked out of the family account and his head account of the Family premium service is gone. How is this possible?

  • Newbie
  • Our head of the family who pays for the Spotify family account just paid for the service, but we all got kicked out of the family account and his head account of the Family premium service is gone.&n...
  • Alfredo
  • Roadie
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family member's free account not changing over to premium - family premium

I have recently got Premium for Family and invited my family members accordingly. For 3/4 members it has worked however one family member has accepted the invitation and entered their details and their account is still showing up as Free, how do I fi...

  • Newbie
  • I have recently got Premium for Family and invited my family members accordingly. For 3/4 members it has worked however one family member has accepted the invitation and entered their details a...
  • Alfredo
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

plano familia

eu queria me informar, se usar o plano familia, eu posso paga-lo no valor do plano que tem de 199,00 por ano, ou o plano é só mesmo 26,90 por mês?

  • Newbie
  • eu queria me informar, se usar o plano familia, eu posso paga-lo no valor do plano que tem de 199,00 por ano, ou o plano é só mesmo 26,90 por mês?
  • Bittencourt
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Cannot invite family members!

When i send the invite-email, People dont get it! What do i do wrong? I cheked for the right adress, and there's no problem there...

  • Newbie
  • When i send the invite-email, People dont get it! What do i do wrong? I cheked for the right adress, and there's no problem there...
  • osornios
  • Spotify Star
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Family

hej hejJag har ett premium konto och har delat länkar till mina barn ( så dom kan lysna samtidigt ) men när dom klickar på "acceptera inbjudan" ( i epostet) kommer man till inloggning. en sak kan vara är att dom har samma itunes konto ( jag och barne...

  • Newbie
  • hej hej Jag har ett premium konto och har delat länkar till mina barn ( så dom kan lysna samtidigt ) men när dom klickar på "acceptera inbjudan" ( i epostet) kommer man till inloggning.  en sak...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Familienaccount lässt sich nicht erweitern - Fehler bei Nutzerhinzufügung

Beim Einladen eines Familienmitgliedes erhält der Eingeladene eine Fehlermeldung (Hoppla, da ist wohl etwas schiefgegangen...). Wie kann ich die Adressdaten des Hauptaccounts einsehen?

  • Newbie
  • Beim Einladen eines Familienmitgliedes erhält der Eingeladene eine Fehlermeldung (Hoppla, da ist wohl etwas schiefgegangen...). Wie kann ich die Adressdaten des Hauptaccounts einsehen?
  • nordbug76
  • Newbie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Playlists Spotify Family

Just now signed Up for Family, is there any easy way till share the playlists with My wife and son?

  • Newbie
  • Just now signed Up for Family, is there any easy way till share the playlists with My wife and son? 
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes