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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 160095 Views
  • 32 replies
  • 9 likes
  • 160095 Views
  • 32 replies
  • 9 likes

Superuser Contribution Payment was successful, but our Family account is gone?

Our head of the family who pays for the Spotify family account just paid for the service, but we all got kicked out of the family account and his head account of the Family premium service is gone. How is this possible?

  • Newbie
  • Our head of the family who pays for the Spotify family account just paid for the service, but we all got kicked out of the family account and his head account of the Family premium service is gone.&n...
  • Alfredo
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family member's free account not changing over to premium - family premium

I have recently got Premium for Family and invited my family members accordingly. For 3/4 members it has worked however one family member has accepted the invitation and entered their details and their account is still showing up as Free, how do I fi...

  • Newbie
  • I have recently got Premium for Family and invited my family members accordingly. For 3/4 members it has worked however one family member has accepted the invitation and entered their details a...
  • Alfredo
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

plano familia

eu queria me informar, se usar o plano familia, eu posso paga-lo no valor do plano que tem de 199,00 por ano, ou o plano é só mesmo 26,90 por mês?

  • Newbie
  • eu queria me informar, se usar o plano familia, eu posso paga-lo no valor do plano que tem de 199,00 por ano, ou o plano é só mesmo 26,90 por mês?
  • Bittencourt
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Cannot invite family members!

When i send the invite-email, People dont get it! What do i do wrong? I cheked for the right adress, and there's no problem there...

  • Newbie
  • When i send the invite-email, People dont get it! What do i do wrong? I cheked for the right adress, and there's no problem there...
  • osornios
  • Spotify Star
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Family

hej hejJag har ett premium konto och har delat länkar till mina barn ( så dom kan lysna samtidigt ) men när dom klickar på "acceptera inbjudan" ( i epostet) kommer man till inloggning. en sak kan vara är att dom har samma itunes konto ( jag och barne...

  • Newbie
  • hej hej Jag har ett premium konto och har delat länkar till mina barn ( så dom kan lysna samtidigt ) men när dom klickar på "acceptera inbjudan" ( i epostet) kommer man till inloggning.  en sak...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Familienaccount lässt sich nicht erweitern - Fehler bei Nutzerhinzufügung

Beim Einladen eines Familienmitgliedes erhält der Eingeladene eine Fehlermeldung (Hoppla, da ist wohl etwas schiefgegangen...). Wie kann ich die Adressdaten des Hauptaccounts einsehen?

  • Newbie
  • Beim Einladen eines Familienmitgliedes erhält der Eingeladene eine Fehlermeldung (Hoppla, da ist wohl etwas schiefgegangen...). Wie kann ich die Adressdaten des Hauptaccounts einsehen?
  • nordbug76
  • Newbie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Playlists Spotify Family

Just now signed Up for Family, is there any easy way till share the playlists with My wife and son?

  • Newbie
  • Just now signed Up for Family, is there any easy way till share the playlists with My wife and son? 
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Premium family invite

My children has Spotify premium from the beginning. But i have made a Spotify family premium accuont. I try to send them a invite, but they will not recive it. My wife got the invite. Why does it not work for the two that allready have premium?

  • Casual Listener
  • My children has Spotify premium from the beginning. But i have made a Spotify family premium accuont. I try to send them a invite, but they will not recive it. My wife got the invite. Why does it n...
  • maane
  • Newbie
  • 451 Views
  • 3 replies
  • 0 likes
  • 451 Views
  • 3 replies
  • 0 likes

Superuser Contribution My moms account for her family plan doesnt show the "send invite" on her account anywhere.

My mom has the family plan on spotify and she wants me to get myself on it, but when i go on her account (on a laptop) and follow the steps (from spotify) it doesn't show the "send invite" on her page, so i cant even invite myself, can you plz help.

  • Casual Listener
  • My mom has the family plan on spotify and she wants me to get myself on it, but when i go on her account (on a laptop) and follow the steps (from spotify) it doesn't show the "send invite" on her p...
  • Alfredo
  • Roadie
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Unable to add Spotify Family members

I have just subscribe for Spotify family with my siblings and I cannot add them in the Spotify Family Premium. When they try to accept the invitation the following error occur: "Oops something went wron please try again" Thanks for helping me

  • Newbie
  • I have just subscribe for Spotify family with my siblings and I cannot add them in the Spotify Family Premium.    When they try to accept the invitation the following error occur:&n...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Superuser Contribution Premium for Family admin name

I just made a Premium for Family accout connected to my existing account and thought the first detail entry page was for inviting a member but it turned out to be the admin details page. So now one of my family member's details is for the admin but t...

  • Newbie
  • I just made a Premium for Family accout connected to my existing account and thought the first detail entry page was for inviting a member but it turned out to be the admin details page. So now one o...
  • geee1
  • Newbie
  • 491 Views
  • 2 replies
  • 0 likes
  • Account Details
    Account Name
    Premium for Family
  • 491 Views
  • 2 replies
  • 0 likes

Spotify Family Nutzer entfernen Fehlermeldung

Hi Leute! Ich habe Spotify Family und ein Mitglied will Spotify nicht mehr Nutzen und hat deshalb beschlossen premium zu stoppen. Sie hat mir mitgeteilt das ich jetzt mein "wieder freies Nutzer Konto" bei Family jemand anderem zuteilen kann. Allerdin...

  • Casual Listener
  • Hi Leute!  Ich habe Spotify Family und ein Mitglied will Spotify nicht mehr Nutzen und hat deshalb beschlossen premium zu stoppen. Sie hat mir mitgeteilt das ich jetzt mein "wieder freies N...
  • Felix_98
  • Casual Listener
  • 3576 Views
  • 2 replies
  • 0 likes
  • 3576 Views
  • 2 replies
  • 0 likes

hvordan kan vi høre musik individuelt med familie premium?

Vi har familie premium pakken, og jeg har inviteret dem i familien jeg ønsker, men hvordan kan vi individuelt høre musik på vores enheder???

  • Newbie
  • Vi har familie premium pakken, og jeg har inviteret dem i familien jeg ønsker, men hvordan kan vi individuelt høre musik på vores enheder???
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Meu marido não consegue usar meu Plano Familiar.

Pago o plano premium familiar e enviei o convite para meu esposo e ELE NÃO CONSEGUE USAR O SPOTIFY COM O PLANO. Por quê? Moramos no mesmo endereço, afinal, é meu marido.

  • Newbie
  • Pago o plano premium familiar e enviei o convite para meu esposo e ELE NÃO CONSEGUE USAR O SPOTIFY COM O PLANO. Por quê? Moramos no mesmo endereço, afinal, é meu marido.
  • Bittencourt
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Plano Familiar retirando minhas irmãs.

Eu coloco minhas irmãs e o spotify diz que não somos, e retira elas todas as vezes que eu coloco. Tem solução ou devo cancelar a assinatura dessa merda ?!

  • Regular
  • Eu coloco minhas irmãs e o spotify diz que não somos, e retira elas todas as vezes que eu coloco. Tem solução ou devo cancelar a assinatura dessa merda ?!
  • Bittencourt
  • Spotify Star
  • 1218 Views
  • 29 replies
  • 0 likes
  • 1218 Views
  • 29 replies
  • 0 likes

Members of my family account can't active their accounts

Hi... my 2 daughters can't active my family plan... I've sent them the activation code a lot of time and they keep having the issue... what do I have to active their accounts?thanks

  • Newbie
  • Hi... my 2 daughters can't active my family plan... I've sent them the activation code a lot of time and they keep having the issue... what do I have to active their accounts? thanks
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Family member isn't receiving email invitation

I signed up for the family plan almost 2 weeks ago and my brother hasn't received any of the invititaions I sent him. I've constantly cancelled and resent it on all different browsers and he's still not getting it. He tried to redeem the code manuall...

  • Newbie
  • I signed up for the family plan almost 2 weeks ago and my brother hasn't received any of the invititaions I sent him. I've constantly cancelled and resent it on all different browsers and he's s...
  • 190 Views
  • 0 replies
  • 0 likes
  • Premium
  • 190 Views
  • 0 replies
  • 0 likes

Payment

Hi I have some questions. About payment I choose family plan but I would like to pay by debits card . It is possible. Or I have to pay by credit card thank you for your attention

  • Newbie
  • Hi I have some questions. About payment I choose family plan but I would like to pay by debits card . It is possible. Or I have to pay by credit card    thank you for your attention 
  • Maxim
  • Spotify Star
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

My Father lost Premium on Family Account

My Father has lost his Family Premium features.I tried readding him, but there is a problem accepting the invitation.We tried 3 different Computers plus cleaning cache cookies etc.

  • Newbie
  • My Father has lost his Family Premium features. I tried readding him, but there is a problem accepting the invitation. We tried 3 different Computers plus cleaning cache cookies etc.  
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problemas con plan familiar premium

Tengo problema para que uno de mis invitados pueda acceder al plan familiar premium, cuando trata de acceder dice que la dirección no coincide, por favor soporte o me voy para iTunes !

  • Newbie
  • Tengo problema para que uno de mis invitados pueda acceder al plan familiar premium, cuando trata de acceder dice que la dirección no coincide, por favor soporte o me voy para iTunes !  
  • MonicaM_Bogota
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes