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Does anyone know how I can find out what the username details is of my daughter on our family premium plan? I have logged in and can see that she is on our account but I dont know her username and she cant log in.
Hi there @metallicadaz,
thanks for reaching out to the community !
Is you daughter's account connected to Facebook or mail based ?
Is she able to connect to any of her devices like iOS/Android, Desktop or web ?
Thanks for your cooperation 🙂
Unfortunately she does not have a FB account, not sure if I created her an email address, she is only 8. Is there anything I can do? She is shown on our family account but I cannot see her username.
thanks for your quick answer !
What i suggest is to follow the relevant "no access" section of this official help page.
Hope this'll help.
Let me know if there's anything else i can do for you 🙂
Hi, Thanks for that, Sorry for being stupid but I cant see what the press?
Please click here, scroll down and follow the steps on :
"Don’t have access to your account’s email address?"
Let me know you managed 🙂