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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have just paid my sons student account. If I upgrade my plan to family plan what happens to the amount I paid for his student plan?
PlanPremiumCountry Singapore Device(iPhone Xs Max)Operating System(iOS 10) My Question or Issue i just received an email saying that there will be an increase of monthly fee since i have been using the family plan for almost a year so i would like to...
Like the title says, Spotify automatically upgraded me without my permission and has charged me extra for no reason at all. What do I do? I don't have any other members on my account and I've been using Premium for a few months now with no problems.
DeviceIphone 6Operating SystemWindows 10 My Question or Issue Hi, My wife and I have the family premium account and I was wondering if I was to cancel the family premium plan to go back to premium before the monthly fee, would my wife's playlists dis...
PlanPremium FamilyCountryDenmark My Question or IssueA family member I am trying to invite do not receive the invitation e-mail. I have tried resending, cancelled and sent a new invite etc. Please help. Thanks.
PlanFree/PremiumCountry denmarkDeviceComputer Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hey there i wanna remove the owner of the famyli pack cus me and my fammily has no longere the acces to that account so i want ...
Probably posting in wrong subject, but here goes........So, got my daughter a premium account a while back. At that time I just hed her sign-on to her (free) account and I then set-up the payments to go to my credit card. Now I want to set-up a famil...
PlanPremiumCountryUK DeviceIPADOperating SystemiOS My Question or IssueMy wife has a free subscription and I have premium. I recently upgraded to premium for family and added my wife. However her account is still saying free - I thought that by addin...
PlanPremiumCountry ItalyDeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I upddated my account into Premium Family with my boyfriend, whi lives with me, last month but now Spotify said they cannot verify his ...
PlanFamily Premium Country USADeviceIphone 6s plus Operating SystemiOS 10 My Question or Issue I am trying to add a family member to my family premium account and when I send him the email with the invitation it tells him he is unable to join the fam...
PlanPremiumCountryPhilippines DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue If i remove an account in family, can i add a different account?
Over the last week or so I have tried to add a family member. I add the emaill and go the redeem code. When going to the email and pressing the box it takes me to the log in page or the credit card page. I have tried deleting the request and re-addin...
buonasera, a fine gennaio mi scadeva la carta di credito che ho chiaramente rinnovato. Da alcuni giorni spotify for family ha smesso di funzionare. Ho aggiornato la modalità di pagamento con i dati della nuova carta ma non è successo nulla. Quindi ho...
My Question or Issue So I upgraded from Premium to Family, then invited my wife and there was a code sent for her to join. But there were no prompts to enter said code. All of my accounts are still showing premium even though Spotify confirmed I am n...
PlanPremiumCountry SpainDevicePC Windows 10 My Question or Issue Hey guys, I recently got a Familiar Premium account but not sure everything is working properly. The issue: there are albums, songs or artists, that when I press play the app does get s...
Plan PremiumCountry SpainDevice IrrelevantOperating System Irrelevant My Question or IssueI purchased a family plan, my family was added to it and now they're back to Free and they can't accept the new invites I send them. Please review what's the pr...
PlanFree/Premium Family PlanCountry MalaysiaDeviceHuawei Nova 2i LiteOperating SystemAndroid Oreo My Question or Issue I have paid using a credit card from the PhillipinesMy home address including the rest of my family members is in MalaysiaI've sent...
My Question or Issue this is hands down the most counter intuitive way to get help I've ever encountered. Now for my question. Why am I getting an add for Waze in my premium account? And yes, I've logged out, uninstalled and reinstalled. Just asking ...
PlanFamily PremiumCountryAustraliaDeviceSamsung S9+Operating SystemAndroid 9 My Question or Issue I have a Spotify Family Premium Subscription and the current Spotify app on my Android phone (Samsung S9+ with Android 9.0) but when I use Google Assist...
PremiumTürkiye My Question or Issue Aile için premium davetiyesi gönderdim eşime ancak adres bilgileri doğr değil diye hata verip duruyor konunun çözümü rica ediyorum. lütfen gerekli yönlendirmeyi yapın.