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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 106668 Views
  • 32 replies
  • 6 likes
  • 106668 Views
  • 32 replies
  • 6 likes

Problema Spotify Family

PianofortepremioNazione ITDispositivoSamsung Galaxy s8Sistema operativoAndroid Oreo La mia domanda o problema Ciao, ho dovuto cambiare piano famiglia, ma adesso non mi dà la possibilità di accettare il nuovo invito per una questione di tempo inferior...

  • Newbie
  •   Pianoforte premio Nazione  IT Dispositivo Samsung Galaxy s8 Sistema operativo Android Oreo   La mia domanda o problema  Ciao, ho dovuto cambiare piano famiglia, ma ad...
  • YahTehgz
  • Composer
  • 434 Views
  • 1 replies
  • 0 likes
  • family
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble por cambio de premiun a familiar premium

Desde que me cambie a premium familiar me siguen cobrando premium normal con mi usuario. Estoy pagando $15 dolares y no es un cobro antiguo ni un saldo. Necesito que me dejen de cobrar doble

  • Newbie
  • Desde que me cambie a premium familiar me siguen cobrando premium normal con mi usuario. Estoy pagando $15 dolares y no es un cobro antiguo ni un saldo.  Necesito que me dejen de cobrar doble
  • Katerina
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Brother can't activate premium.

Me and my brother have been trying for 2 hours to activate the premium for family. Every time he clicks the ACCEPT INVITE button he keeps getting asked for first and last name, street name and number etc. Every time he enters them he gets an error, e...

  • Regular
  • Me and my brother have been trying for 2 hours to activate the premium for family. Every time he clicks the ACCEPT INVITE button he keeps getting asked for first and last name, street name and n...
  • Billy-J
  • Spotify Star
  • 518 Views
  • 9 replies
  • 0 likes
  • 518 Views
  • 9 replies
  • 0 likes

Superuser Contribution Issues with joining a family subscripton

HelloI was invited to join my family's subscription, but this turned out to be difficult, as I apparently allready have a family subscription all by my self, with no other members but me. As far as I know, I have only changed my account twice: From f...

  • Casual Listener
  •    Hello I was invited to join my family's subscription, but this turned out to be difficult, as I apparently allready have a family subscription all by my self, with no other members b...
  • Katerina
  • Spotify Legend
  • 614 Views
  • 3 replies
  • 0 likes
  • 614 Views
  • 3 replies
  • 0 likes

Family Plan to (Individual) Premium? Please help.

planFamily/PremiumCountry USDevice PCOperating SystemWindows 10 My Question or IssueQuestion. I am about to take my Dad off my Family Plan. He currently has playlists etc. If he leaves the Family account and goes with his own Premium account, will he...

  • Casual Listener
  •     plan Family/Premium Country  US Device PC Operating System Windows 10   My Question or Issue Question. I am about to take my Dad off my Family Plan. He c...
  • Jose_M
  • Spotify Star
  • 741 Views
  • 1 replies
  • 1 likes
  • family
  • 741 Views
  • 1 replies
  • 1 likes

Superuser Contribution Family Plan Address Confirmation for Account Owner

PlanPremiumCountryBrasil DeviceMotorola X4Operating SystemAndroid My Question or Issue I have a Family Plan, and today I received an email asking to confirm my address, but I'm the owner of the plan.

  • Regular
  •     Plan Premium Country Brasil  Device Motorola X4 Operating System Android   My Question or Issue  I have a Family Plan, and today I received an email asking t...
  • Jemi
  • Spotify Legend
  • 1015 Views
  • 5 replies
  • 0 likes
  • family
  • 1015 Views
  • 5 replies
  • 0 likes

Play on multiple devices with family plan

So here is my issue, I have an Echo device at home that my kids use quite a lot. When I am at the gym I also play spotifiy. Now when my kids start a song at home I cant hear music in the gym anymore. Would a family plan allow me to stream on multiple...

  • Casual Listener
  • ...Would a family plan allow me to stream on multiple devices? Also I would like to create a playlist for my kids but not on my account. They are to young to use a computer yet so I would like to s...
  • jsannn
  • Community Legend
  • 572 Views
  • 1 replies
  • 0 likes
  • family
  • 572 Views
  • 1 replies
  • 0 likes

de familiar a free

Estaba dentro de un plan familiar y por segunda vez, sin previo aviso me han sacado del plan. Cuando me intento volver a uninr al plan familiar no dejan, dicen que no pueden confirmar la dirección. La última vez me tuve que crear una cuenta. espero q...

  • Newbie
  • Estaba dentro de un plan familiar y por segunda vez, sin previo aviso me han sacado del plan. Cuando me intento volver a uninr al plan familiar no dejan, dicen que no pueden confirmar la dirección. L...
  • Luke
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Wife kicked off family plan. Won't allow her back.

My wife's Spotify account (I am the main account holder) reverted back to "free" today. Her account is simply gone from the plan. I tried inviting her again, but it won't let her enable her account again. HELP!

  • Newbie
  • My wife's Spotify account (I am the main account holder) reverted back to "free" today. Her account is simply gone from the plan. I tried inviting her again, but it won't let her enable her account a...
  • Luke
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan - all under one roof?

Hi there My sister is a doting Aunt and keen to share the Spotify love. She hoped to update her account, so that myself and my oldest child can be part of the same family. I've seen the details and small print - and quite understand you wouldn't want...

  • Newbie
  • Hi there   My sister is a doting Aunt and keen to share the Spotify love. She hoped to update her account, so that myself and my oldest child can be part of the same family.   I...
  • Daisy
  • Spotify Legend
  • 3065 Views
  • 1 replies
  • 0 likes
  • family
  • 3065 Views
  • 1 replies
  • 0 likes

Superuser Contribution all family kicked out from family account

a few days ago I was asked for an address and I put a fake one because I'm not used to write my personal home address on the internet and I didn't know it was requested for my family members to access... Now everybody is out and I can't do anything. ...

  • Newbie
  • a few days ago I was asked for an address and I put a fake one because I'm not used to write my personal home address on the internet and I didn't know it was requested for my family members to a...
  • Daisy
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • family
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution famIly not able to sign up

Hi signed up for premium family, I used an Australian card to pay and registered my New Zealand address as it is where I live and the sent invitations to family at that New Zealand address but they are unable get into Spotify .. my phone is an Austra...

  • Newbie
  • Hi signed up for premium family, I used an Australian card  to pay and registered my New Zealand address as it is where I live and the sent invitations to family at that New Zealand address b...
  • Katerina
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscription problem

Hi,I ran into a problem with my family subscription. One of the members forgot to verify their account in time and got kicked out of the subscription plan. When I tried to invite him back, invitation failed after filling all required information. I s...

  • Newbie
  • Hi, I ran into a problem with my family subscription. One of the members forgot to verify their account in time and got kicked out of the subscription plan. When I tried to invite him back, i...
  • Katerina
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution missed email confirmation to join a family account

PlanPremiumCountry BrasilDevice(iPhone 7 plus)Operating System(iOS 10) My Question or Issue I missed to reply to a confirmation request from Spotify due to holidays and now one of our accounts connected to our Family Account cannot rejoin. How do I r...

  • Newbie
  • ...o holidays and now one of our accounts connected to our Family Account cannot rejoin. How do I reconnect that user account with our Family Account again, sending an invite only generates a message “y...
  • Katerina
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • family
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family members removed and cant join back after paying using paypal

Title says it all.My Family members got automaticaly removed once my PayPal account was charged and they could not join back. I've read the TOS carefully and I am not breaking any of them. Other than creating another account for them, what else could...

  • Visitor
  •     Title says it all. My Family members got automaticaly removed once my PayPal account was charged and they could not join back. I've read the TOS carefully and I am not breaking any o...
  • Katerina
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • family
    family premium problem
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still get charged even though i have moved to family account

My Question or Issue I was subcribed to student account but my mum got family account and sent me the link but i am still being charged for student??

  • Casual Listener
  •     My Question or Issue   I was subcribed to student account but my mum got family account and sent me the link but i am still being charged for student??
  • Katerina
  • Spotify Legend
  • 375 Views
  • 3 replies
  • 0 likes
  • family
    Student
  • 375 Views
  • 3 replies
  • 0 likes

Kids using Premium for Family on multiple devices

PlanPremium for FamilyCountryScotland My Question or IssueHi, i’ve been searching for answers to my problem without success. I have had a Spotify premium account for a while, mainly for my 8 year old daughter to use on her iPod. However, her younger ...

  • Newbie
  •   Plan Premium for Family Country Scotland  My Question or Issue Hi, i’ve been searching for answers to my problem without success. I have had a Spotify premium account for a while, m...
  • Keanu_C
  • Spotify Star
  • 244 Views
  • 1 replies
  • 1 likes
  • family
  • 244 Views
  • 1 replies
  • 1 likes

Pagamento

Contratei o Spotify universitário e foi cobrado duas vezes do meu cartão de crédito e minha conta continua como free.

  • Newbie
  • Contratei o Spotify universitário e foi cobrado duas vezes do meu cartão de crédito e minha conta continua como free.
  • Bittencourt
  • Spotify Star
  • 240 Views
  • 2 replies
  • 0 likes
  • 240 Views
  • 2 replies
  • 0 likes

Sister removed from family plan

My sister was removed from the Family Plan with Spotify saying she doesn't share the same adress with me while we obviously live together. Neither one of my family members had this problem, even the ones who doesn't share the last name with me like m...

  • Newbie
  •   My sister was removed from the Family Plan with Spotify saying she doesn't share the same adress with me while we obviously live together. Neither one of my family members had this problem, e...
  • Bittencourt
  • Spotify Star
  • 286 Views
  • 2 replies
  • 0 likes
  • family
  • 286 Views
  • 2 replies
  • 0 likes

upgrading from regular premium to family premium

my daughter has premium and I've now added her account to family premium. Will she still be billed at the end of her 3 month deal for premium? thanks

  • Newbie
  •   my daughter has premium and I've now added her account to family premium. Will she still be billed at the end of her 3 month deal for premium?    thanks
  • Billy-J
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • family
  • 193 Views
  • 1 replies
  • 0 likes