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Me hicieron el cobro del plan familiar NO siendo la titular, soy invitada.

Me hicieron el cobro del plan familiar NO siendo la titular, soy invitada.

Hola. Soy parte de un plan familiar, solo que ahora que soy invitada, me acaban de hacer el cobro del mes a mi y también al titular.
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1 Reply

Hello @Fan28,

 

Hope you don't mind us replying in English, as that's the official language of the Community!

 

Most likely you have another account with an open Premium subscription which you're not using and this is why you're being charged. 

 

Head over to this Support article for more info on what can be done in this case, so you don't have to pay the extra charges.

 

Hope this helps.

AlexModerator
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