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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27552 Views
44 replies
4 likes
Spotify kids is too limiting and a giant pain in the butt, so I want to set up a normal spotify account in our family plan that I will exclusively control for my son. I made a google email address for him and sent it an invite, but when I tried to jo...
Spotify kids is too limiting and a giant pain in the butt, so I want to set up a normal spotify account in our family plan that I will exclusively control for my son. I made a google email address f...
Spotify Star
1590 Views
1 replies
0 likes
System showing my payment status as failed and now longer having access to premium despite being a member of a premium family plan that is current on its bill.
System showing my payment status as failed and now longer having access to premium despite being a member of a premium family plan that is current on its bill.
Not applicable
988 Views
2 replies
0 likes
What's the amount? Normally we pay monthly the premium for family amount, which is 15,99. Now two times in a month 69,99 euros payments were made on my credit card. How is that possible?
What's the amount? Normally we pay monthly the premium for family amount, which is 15,99. Now two times in a month 69,99 euros payments were made on my credit card. How is that possible?
Community Legend
332 Views
1 replies
1 likes
A step-by-step guide would be appreciated.
A step-by-step guide would be appreciated.
Spotify Star
306 Views
1 replies
0 likes
I was checking my billing details when I noticed that the 3 available spots for my Family plan were filled up with accounts I did not know. After some searching around online, it seems like this is a pretty common problem. So why isn't Spotify doing ...
I was checking my billing details when I noticed that the 3 available spots for my Family plan were filled up with accounts I did not know. After some searching around online, it seems l...
Visitor
10241 Views
12 replies
6 likes
Hola. Soy parte de un plan familiar, solo que ahora que soy invitada, me acaban de hacer el cobro del mes a mi y también al titular.
Hola. Soy parte de un plan familiar, solo que ahora que soy invitada, me acaban de hacer el cobro del mes a mi y también al titular.
Spotify Legend
189 Views
1 replies
0 likes
I have a familiar plan, my sister appears like a member but in her phone she has a free plan. I am the manager of the account and I tried to removed her, but it doesn't work. I selected remove and the page never finish the process.
I have a familiar plan, my sister appears like a member but in her phone she has a free plan. I am the manager of the account and I tried to removed her, but it doesn't work. I selected remove and th...
Spotify Legend
196 Views
1 replies
0 likes
Lorsque ma fille tente de rejoindre le compte famille , Spotify le lui interdit
Lorsque ma fille tente de rejoindre le compte famille , Spotify le lui interdit
Moderator
175 Views
1 replies
0 likes
hoy quise invitar un familiar al plan y a pesar de estar/tener/escribir exactamente la misma dirección el sistema de comprobación me dice "las direcciones no coinciden" cuando la dirección, municipio, código postal y provincia son las mismas, todo co...
hoy quise invitar un familiar al plan y a pesar de estar/tener/escribir exactamente la misma dirección el sistema de comprobación me dice "las direcciones no coinciden" cuando la dirección, municipio...
Moderator
1579 Views
1 replies
0 likes
Al momento de aceptar la invitación inmediatamente me dice que no es posible validar la dirección y que no coinciden los datos
Al momento de aceptar la invitación inmediatamente me dice que no es posible validar la dirección y que no coinciden los datos
Moderator
267 Views
1 replies
0 likes
I was driving, playing Spotify via USB cable in a rental car. Suddenly my father's music on the Amazon Echo Show. 500 miles away, was playing in the car. The only way to fix it was to tell my father he could not use the Echo.
I was driving, playing Spotify via USB cable in a rental car. Suddenly my father's music on the Amazon Echo Show. 500 miles away, was playing in the car. The only way to fix it was to tell my father ...
Moderator
894 Views
3 replies
0 likes
Dear fellows, I´m in search of providing access to our company employee to listen music on spotify.However, as our company policies, we do not wish to allow the listening of podcast, regarding productivity issues.Is it possible to achieve that on Spo...
Dear fellows, I´m in search of providing access to our company employee to listen music on spotify. However, as our company policies, we do not wish to allow the listening of podcast, regarding prod...
Moderator
655 Views
1 replies
0 likes
as part of family premium i cannot load local files to spotify, i have no option to enable local files within my settings. in fact there is nothing within settings at all, on my account. the local files option is available on the main account, but th...
as part of family premium i cannot load local files to spotify, i have no option to enable local files within my settings. in fact there is nothing within settings at all, on my account. the local f...
Moderator
193 Views
1 replies
0 likes
Hice el pago de spotify premium familiar pero mi cuenta aparece activada con spotify premium individual
Hice el pago de spotify premium familiar pero mi cuenta aparece activada con spotify premium individual
Moderator
476 Views
3 replies
0 likes
PlanFree/PremiumCountryGermany Device(Iphone SE 2020)Operating System(iOS 10) My Question or Issue Help i didnt recieve the email from spitify telling me to update my location. So now after 7 days i got kicked out of our family plan without a warning...
...e to update my location. So now after 7 days i got kicked out of our family plan without a warning. I can‘t find anything on the Support platforms.
Not applicable
265 Views
2 replies
0 likes
Ponen la dirección que tengo y dice que tienen que vivir en la misma dirección pero si lo estan
Ponen la dirección que tengo y dice que tienen que vivir en la misma dirección pero si lo estan
Moderator
320 Views
3 replies
0 likes
Buenas tardes;Tengo un problema al momento de vincular a mi hermano, el ya se encontraba vinculado dentro de mi plan familiar, cambió de celular pero al abrir la sesión en la cuenta tiene una cuenta gratuita con anuncios así que le envié nuevamente l...
Buenas tardes; Tengo un problema al momento de vincular a mi hermano, el ya se encontraba vinculado dentro de mi plan familiar, cambió de celular pero al abrir la sesión en la cuenta tiene una cuent...
Moderator
160 Views
1 replies
0 likes
One time payment ? How much is it ? When signing up for the service?
One time payment ? How much is it ? When signing up for the service?
Spotify Star
255 Views
1 replies
0 likes
I purchased an audiobook for my daughter from my account thinking since we share a plan she would have access??
I purchased an audiobook for my daughter from my account thinking since we share a plan she would have access??
Spotify Star
1365 Views
1 replies
0 likes
removve hulu from my spotify account
removve hulu from my spotify account
Spotify Star
291 Views
1 replies
0 likes
