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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20299 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179435 Views
32 replies
9 likes
Buenas tardes;Tengo un problema al momento de vincular a mi hermano, el ya se encontraba vinculado dentro de mi plan familiar, cambió de celular pero al abrir la sesión en la cuenta tiene una cuenta gratuita con anuncios así que le envié nuevamente l...
Buenas tardes; Tengo un problema al momento de vincular a mi hermano, el ya se encontraba vinculado dentro de mi plan familiar, cambió de celular pero al abrir la sesión en la cuenta tiene una cuent...
Moderator
152 Views
1 replies
0 likes
One time payment ? How much is it ? When signing up for the service?
One time payment ? How much is it ? When signing up for the service?
Spotify Star
230 Views
1 replies
0 likes
I purchased an audiobook for my daughter from my account thinking since we share a plan she would have access??
I purchased an audiobook for my daughter from my account thinking since we share a plan she would have access??
Spotify Star
1288 Views
1 replies
0 likes
removve hulu from my spotify account
removve hulu from my spotify account
Spotify Star
283 Views
1 replies
0 likes
Ele coloca o endereço certinho como está no meu cadatro e vem a informação: Os endereços não coincidem Mas já conferimos mais de 10 vezes.
Ele coloca o endereço certinho como está no meu cadatro e vem a informação: Os endereços não coincidem Mas já conferimos mais de 10 vezes.
Spotify Legend
186 Views
1 replies
1 likes
I have a Premium Family account and 4 members are part of it. Everyone is logged in with the userID and pswd of the plan manager; they do not have individual usedIDs and pswd. How we can listen different music songs on our individual devices simultan...
I have a Premium Family account and 4 members are part of it. Everyone is logged in with the userID and pswd of the plan manager; they do not have individual usedIDs and pswd. How we can listen d...
Spotify Star
801 Views
1 replies
0 likes
I signed up the premium family plan. Set up the 4 accounts, put the kids accounts on their Alexa echo shows, but it won’t play on multiple devices even when using different accounts. The kids can’t both have music at the same time. If I turn the Wi-F...
I signed up the premium family plan. Set up the 4 accounts, put the kids accounts on their Alexa echo shows, but it won’t play on multiple devices even when using different accounts. The kids can’t b...
Moderator
201 Views
1 replies
0 likes
So I was in a family plan but it got cancelled due to payment issues so we paid for it again using a different card. When I got the invite again I couldn't join it because apparently I have to wait 12 months before joining another plan. But I didn't ...
So I was in a family plan but it got cancelled due to payment issues so we paid for it again using a different card. When I got the invite again I couldn't join it because apparently I have to wait 1...
Moderator
231 Views
2 replies
0 likes
It lacks the sharing option of lyrics
It lacks the sharing option of lyrics
Not applicable
291 Views
2 replies
0 likes
The system is unable to verify my address and couldn't locate my current location, please provide further assistance to resolve the issue.
The system is unable to verify my address and couldn't locate my current location, please provide further assistance to resolve the issue.
Moderator
219 Views
1 replies
0 likes
What kind of account do I need to join her duo account?
What kind of account do I need to join her duo account?
Spotify Star
171 Views
1 replies
0 likes
I had Premium Family subscription with all 6 members registered to the subscription. However, this month I forgot to increase monthly limit of my virtual credit card and the payment couldn't be made. I used the link in the mobile application to add t...
I had Premium Family subscription with all 6 members registered to the subscription. However, this month I forgot to increase monthly limit of my virtual credit card and the payment couldn't be made....
Spotify Star
282 Views
1 replies
0 likes
Premium via family plan says “payment isn’t done”. i have the link but once i enter and done with everything is says that im already in the plan but in the app it says that the payment isnt done
Premium via family plan says “payment isn’t done”. i have the link but once i enter and done with everything is says that im already in the plan but in the app it says that the payment isnt done
Moderator
207 Views
1 replies
0 likes
I have sent the link to my son several times via email and text, but when he clicks on the link he gets an error message and is unable to complete the address verification.
I have sent the link to my son several times via email and text, but when he clicks on the link he gets an error message and is unable to complete the address verification.
Spotify Legend
3611 Views
15 replies
1 likes
Plan familyPremiumCountrynetherlands Deviceiphone 11 proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePremium via family subscription says “payment isn’t done” every single day again and again although I’m not the one pa...
Plan family Premium Country netherlands Device iphone 11 pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Premium via family s...
Moderator
292 Views
3 replies
0 likes
So yesterday i bought duo for me and my partner because my dad doesnt pay our family premium so i wanted to start duo with my partner. But when i send her the invitation she cant join because it says error what do i do?
So yesterday i bought duo for me and my partner because my dad doesnt pay our family premium so i wanted to start duo with my partner. But when i send her the invitation she cant join because it s...
Spotify Star
574 Views
10 replies
0 likes
Spotify notified me saying they couldn't take payment (I recently switched bank accounts) so I clicked the message to update the card details and it automatically signed me up for a new individual premium plan when I just needed to update card detail...
...remium plan when I just needed to update card details and pay for a family. How do I go back to my family plan without paying twice?
Moderator
186 Views
1 replies
0 likes
estaba con plan individual ,pase a plan familiar y ahora me cancelaron la cuenta
estaba con plan individual ,pase a plan familiar y ahora me cancelaron la cuenta
Spotify Legend
134 Views
1 replies
0 likes
Hello there, today I changed from apple music to spotify:I am a musician and because of this i have an apple music library that contains about 13.000 Songs within about 4.000 folders which i uploaded to ITunes Match. Now i want to know how to get thi...
Hello there, today I changed from apple music to spotify: I am a musician and because of this i have an apple music library that contains about 13.000 Songs within about 4.000 folders which i upload...
Spotify Star
243 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
19494 Views
6 replies
0 likes
