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Although I am a premium family member, I cannot listen to my downloaded music offline

Although I am a premium family member, I cannot listen to my downloaded music offline

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey @Maleyna ,

 

Thanks for reaching out.


Unfortunately, you did not provide any details about your device and operating system. For me to be able to look into this issue, you'll need to provide that info as well 🙂

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