Was kicked out of the Family plan

Lord_Rabadon · 2023-04-07

Plan

Free/Premium

Country

Germany

Device

(Iphone SE 2020)

Operating System

(iOS 10)

My Question or Issue

Help i didnt recieve the email from spitify telling me to update my location. So now after 7 days i got kicked out of our family plan without a warning. I can‘t find anything on the Support platforms.

Maxim · 2023-04-08

Hey there, @Lord_Rabadon,

Thanks for coming to the Community.

If you think that there's been a mistake, feel free to reach out to Support at https://www.spotify.com/about-us/contact/.

Hope this helps! 🙂

MaximSpotify Star

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Report Inappropriate Content · 2023-04-25

My son didn't updated his info in the link that Spotify sent to validate some information and he is now out of the family premium plan, what can I do to include him again?

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