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Hey guys.
My wife don't visualize the email to verify her address and get removed from our Family Plan. I send her other 3 invitations and the plataform says that she can't go back to the plan.
There's any way that we can bring her back to the family plan?
P.S: Our Family plan are just both of us! She's mad as **bleep** and I'll probably sleep in the couch for the next 63 days if I don't fix it up! 😕
Thank so much for the help!
Cheers from Brazil!
Oi @JrValhalla, tudo bom?
63 dias dormindo no sofá é tempo demais, bora resolver isso!
Olha só, muitas vezes as informações de endereço fornecidas não correspondem às que o Spotify tem nos arquivos, porque elas podem estar desatualizadas, incorretas ou incompletas.
A forma mais rápida de resolver isso é entrando em contato com a equipe do SpotifyAjuda diretamente pelo Facebook. Manda um inbox pra eles informando os endereços de e-mail cadastrados nas contas dos membros e do Administrador, que eles geralmente respondem logo!
https://www.facebook.com/SpotifyAjuda/
Pelo Twitter você também consegue:
https://twitter.com/spotifyajuda (manda mensagem direta)
E além do Twitter e Facebook, pode usar este link abaixo:
https://support.spotify.com/contact-spotify-support/
Me avisa aqui depois se deu certo!
Tchê, muito obrigado pela **bleep**!
Vou entrar com esse pessoal e ver o q consigo resolver e te dou um Feedback!
Dormir no sofá não é legal, to com as costas doendo e acordei com meus 3 gatos dentro das cobertas e meu cachorro lambendo meu nariz!
Valeu mesmo pela força! Daqui a pouco eu volto!
Maravilha, aguardo notícias aqui!
E aí @JrValhalla, resolveu o problema ou já tá dormindo no sofá??
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