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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I am trying to add a family member ( my father) in my account. When my
father try to accept the invitation on Email, it brings him on the
paiment page and it dosnt accept the invitation.
I am trying to add a family member ( my father) in my account. When my father try to accept the invitation on Email, it brings him on the paiment page and it dosnt accept the invitation.
Al intentar realizar el pago me aparece la siguiente leyenda: "Ha
ocurrido un error en el pago. Vuelve a intentarlo o usa otro metodo de
pago" Lo intentè con otras tarjetas y en diferentes dìas pero siempre es
el mismo resultado..
Al intentar realizar el pago me aparece la siguiente leyenda: "Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro metodo de pago" Lo intentè con otras tarjetas y en diferentes dìas pero ...
Quiero agregar a mi Señora al plan, vivimos en el mismo dimicilio.El
problema es cuando recibe el correo de invitacion, ingresa sus datos,
pero al momento de enviar los datos, este le manda un mensaje indicando
que es imposible agregarla al plan fami...
Quiero agregar a mi Señora al plan, vivimos en el mismo dimicilio. El problema es cuando recibe el correo de invitacion, ingresa sus datos, pero al momento de enviar los datos, este le manda un mens...
Arkadas aylardir ayni is aile premiumunda randuman alamiyorum ailemin
hesaplari durduk yere iptal oluyor yanyana gelmeden duzelmiyor benden
baska anlayan yok ve simdide bitane daha iptal olmus ama yeniden aileye
alamiyorum sebebi nedir ?
Arkadas aylardir ayni is aile premiumunda randuman alamiyorum ailemin hesaplari durduk yere iptal oluyor yanyana gelmeden duzelmiyor benden baska anlayan yok ve simdide bitane daha iptal olmus ama ye...
Ola, bom dia... eu moro na France et tenho um filha sue mora no Brasil,
eu queria fazer o plano familia, mas pelo jeito, minha filha nao vai
poder utilizar, pois ela nao mora no mesmo teto que eu... o que fazer?
Ola, bom dia... eu moro na France et tenho um filha sue mora no Brasil, eu queria fazer o plano familia, mas pelo jeito, minha filha nao vai poder utilizar, pois ela nao mora no mesmo teto que eu... ...
Boa noite! Sou titular do plano família, inclui meu irmão no plano e ele
ficou o período conseguindo usar, porém ele não está conseguindo logar
pelo meu plano mais. Está aparecendo que ele não pode fazer parte dessa
conta premium, teria condição de o...
Boa noite! Sou titular do plano família, inclui meu irmão no plano e ele ficou o período conseguindo usar, porém ele não está conseguindo logar pelo meu plano mais. Está aparecendo que ele não pode f...
I'm trying to sign up my kid on my family plan, but when I enter his
info on the website and do the annoying captcha thing, I get a spinning
"working" circle that just sits there forever. When I try through the
Android app, I get an error that says "...
I'm trying to sign up my kid on my family plan, but when I enter his info on the website and do the annoying captcha thing, I get a spinning "working" circle that just sits there forever. When I t...
I've been using Spotify for over 2 years now. Since all my friends in my
flat use Spotify, we decided to get Spotify Family premium subscription.
I've been in it for a month now, I came to another country for vacation
and when I checked Spotify it lo...
I've been using Spotify for over 2 years now. Since all my friends in my flat use Spotify, we decided to get Spotify Family premium subscription. I've been in it for a month now, I came to another c...
I added a family member and they confirmed from email. There was no way
to setup the acount from the confirmation. I now have my family member
with a free account and get get them added to family account? How do you
get a family member added new. How...
I added a family member and they confirmed from email. There was no way to setup the acount from the confirmation. I now have my family member with a free account and get get them added t...
Hola! Mi mamá compró el paquete familiar me mando la invitación y pude
acceder, hoy me llego un correo donde me avisan que ya no tengo premium
porque no se verifico mi dirección que debo hacer?
Hola! Mi mamá compró el paquete familiar me mando la invitación y pude acceder, hoy me llego un correo donde me avisan que ya no tengo premium porque no se verifico mi dirección que de...
So i recently joined a family plan (probably sometime last month) and i
ran it on both my laptop and phone, but for some reason i went to listen
on my phone today and premium is gone, i can’t listen offline, no
unlimited skips, etc. If anyone could h...
So i recently joined a family plan (probably sometime last month) and i ran it on both my laptop and phone, but for some reason i went to listen on my phone today and premium is gone, i can’t l...
Hey! I have a question. We’ve been trying to send an invitation to the
mail of one of the members, but the thing is, that we’ve already send 3
invitations, and none of them appear in the mail of the person invited.
What should we do?
Hey! I have a question. We’ve been trying to send an invitation to the mail of one of the members, but the thing is, that we’ve already send 3 invitations, and none of them appear in the mail of the ...
Mi hermano fue sacado del plan familiar y al momento de ingresar a su
correo y darle en "verificar tu cuenta" no nos da ninguna solucion, solo
nos lleva a spotify familiar sin dejarnos verificar.
Mi hermano fue sacado del plan familiar y al momento de ingresar a su correo y darle en "verificar tu cuenta" no nos da ninguna solucion, solo nos lleva a spotify familiar sin dejarnos verificar. &n...
Hi, I have family premium but my son has used my account accidentally
instead of his own account and now I have all his punk music choices in
my daily music...... Can you please delete all my preferences so I can
start from scratch again ? Many thank...
Hi, I have family premium but my son has used my account accidentally instead of his own account and now I have all his punk music choices in my daily music...... Can you please delete all my p...
We have a family account (me and my husband each have an account). When
my kids listen to Alexa at home they take over my account while I’m at
work. How do I keep this from happening?
We have a family account (me and my husband each have an account). When my kids listen to Alexa at home they take over my account while I’m at work. How do I keep this from happening?
Even though my wife is putting in our correct address in the email to
join our family plan it still states she is putting in the wrong
address. Can someone please help with this? The help contact page is
currently down so I can't contact Spotify dire...
Even though my wife is putting in our correct address in the email to join our family plan it still states she is putting in the wrong address. Can someone please help with this? The help contact p...
Good Evening, So my husband has just invited me to his Family Plan,
since we live together in his parents house, and i just mistyped the
city name and it didnt work. Now he sent me the invitation again and it
isnt working, how to solve it? Thanks
Good Evening, So my husband has just invited me to his Family Plan, since we live together in his parents house, and i just mistyped the city name and it didnt work. Now he sent me the i...
Ciao a tutti, ho un dubbio...volevo fare un abbonamento Family con la
mia famiglia.Solamente che per motivi di lavoro io che sono colui che
creera' l'account family andro' all'estero per circa 8 mesi (londra).
Potro' comunque usufruire dell'account f...
Ciao a tutti, ho un dubbio... volevo fare un abbonamento Family con la mia famiglia. Solamente che per motivi di lavoro io che sono colui che creera' l'account family andro' all'estero per circa 8...