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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 126718 Views
  • 32 replies
  • 8 likes
  • 126718 Views
  • 32 replies
  • 8 likes

Add account on a family one

Hi guys . My cousin is hoing to upgrade his account to a family one . How can i add mine on his new family one? Must he add me by himself? How does it work?

  • Newbie
  • Hi guys . My cousin is hoing to upgrade his account to a family one . How can i add mine on his new family one? Must he add me by himself? How does it work? 
  • jsannn
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Can each family member download to three devices?

I see that accounts are limited to three devices on which to download songs and go offline. I am on the family plan so my question is, can each account download to three devices? I have my phone, tablet and work laptop. My other family members have a...

  • Newbie
  • I see that accounts are limited to three devices on which to download songs and go offline.  I am on the family plan so my question is, can each account download to three devices?  I have m...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Problemas com Plano Familiar

Criei um Plano Familiar e eu PESSOALMENTE enviei um convite para meu filho VICTOR, e eu PESSOALMENTE preenchi os dados de endereco dele, identicos ao MEU endereco... eis que ha poucos dias ele recebeu uma mensagem alegando que nao puderam confirmar o...

  • Newbie
  • Criei um Plano Familiar e eu PESSOALMENTE enviei um convite para meu filho VICTOR, e eu PESSOALMENTE preenchi os dados de endereco dele, identicos ao MEU endereco... eis que ha poucos dias ele recebe...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Correct Format? (Family Plan Invites)

I signed up for Family Plan and am trying to invite my sister (Yes. We reside in the same household). When I put in her Email Address, correctly, it still says put in "correct format". Any ideas?

  • Newbie
  • I signed up for Family Plan and am trying to invite my sister (Yes. We reside in the same household).  When I put in her Email Address, correctly, it still says put in "correct format".  A...
  • big_dgent1991
  • Newbie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Probleme avec spotify premium

Bonsoir. Apres avoir choisi le tarif etudiant et avoir renseigne mes coordonnes bancaires, ainsi que mes identifiants d'etudiants, un message "Verification Complete" est apparu. Je pensais donc que mon compte etait passe en premium sauf que je n'ai t...

  • Newbie
  • Bonsoir. Apres avoir choisi le tarif etudiant et avoir renseigne mes coordonnes bancaires, ainsi que mes identifiants d'etudiants, un message "Verification Complete" est apparu. Je pensais donc que m...
  • Bittencourt
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Dificuldades em adicionar membro no plano familia

Enviei um convite para o e-mail de meu esposo, ele aceitou no e-mail e tentamos configurar seu acesso, porem o aplicativo responde somente: "Voce nao pode entrar neste Plano Premium Familiar." Por favor, alguem consegue nos ajudar com esta configurac...

  • Newbie
  • Enviei um convite para o e-mail de meu esposo, ele aceitou no e-mail e tentamos configurar seu acesso, porem o aplicativo responde somente: "Voce nao pode entrar neste Plano Premium Familiar." &nbsp...
  • Bittencourt
  • Spotify Star
  • 969 Views
  • 1 replies
  • 0 likes
  • 969 Views
  • 1 replies
  • 0 likes

problema com plano familiar

Boa noite, temos o plano familiar tudo certo, porem uma parente (que esta inclusa no plano) esta com problemas pois aparece que seu spotify e free (offline), removi e mandei o convite novamente e ela colocou os dados correspondentes ao do assinante q...

  • Newbie
  • Boa noite, temos o plano familiar tudo certo, porem uma parente (que esta inclusa no plano) esta com problemas pois aparece que seu spotify e free (offline), removi e mandei o convite novamente e ela...
  • Bittencourt
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Cannot add a family member to plan

I upgraded my plan to the Premium Family plan. When I sent a request to add a new member I do receive the invitation email. However, within the email I click" accept invitation" and it takes me to my spotify Subscripton and Payment page, over and ove...

Screen Shot 2018-02-05 at 12.06.54 PM.png
  • Newbie
  • I upgraded my plan to the Premium Family plan. When I sent a request to add a new member I do receive the invitation email. However, within the email I click" accept invitation" and it takes me to m...
  • dneubeker1
  • Newbie
  • 478 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Invitation
    Other
  • 478 Views
  • 1 replies
  • 0 likes

Ogrenci Premium Kabulu

iyi gunler, ogrenci premium uyeligimi baslatmak icin odememi yaptim. E-devlet uzerinden kayit belgemi gonderdim ama kabul edilmiyor. Arkadaslarim bu sekilde premium uyeliklerini baslattilar. Ne yapmam gerekiyor baska?

  • Newbie
  • iyi gunler, ogrenci premium uyeligimi baslatmak icin odememi yaptim. E-devlet uzerinden kayit belgemi gonderdim ama kabul edilmiyor. Arkadaslarim bu sekilde premium uyeliklerini baslattilar. Ne yapma...
  • 620 Views
  • 0 replies
  • 0 likes
  • 620 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Family - upgrade fee

Hi, I have Spotify Premium paid until 27/12/2018, but I would like to go on a Spotify Family package now. Is it possible? If so, how will I be charged if I already have Spotify Premium by december 2018? Best regards,Marcin

  • Casual Listener
  • Hi,   I have Spotify Premium paid until 27/12/2018, but I would like to go on a Spotify Family package now. Is it possible? If so, how will I be charged if I already have Spotify P...
  • DJJ
  • Casual Listener
  • 1430 Views
  • 2 replies
  • 0 likes
  • 1430 Views
  • 2 replies
  • 0 likes

I can't change the country in my account

Hello. I am a new user. My husband sent me the invitation to Premium for Family plan. Now we are currently in Thailand but live in Poland.The only option in the drop-down menu is "Thailand”, but I need Poland. Plan Premium for Family works, when the ...

  • Newbie
  •   Hello. I am a new user. My husband sent me the invitation to Premium for Family plan. Now we are currently in Thailand but live in Poland. The only option in the drop-down menu is "T...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Other
  • 188 Views
  • 1 replies
  • 0 likes

Family Premium US Citizen living in Philippines

Hi, We are missionaries to the Philippines from the States & want to use the Family Premium. I can't use my US PayPal or credit cards to activate, but if I change my country to US, I can't use Spotify at all since we live in the Philippines. Any advi...

  • Newbie
  • Hi,  We are missionaries to the Philippines from the States & want to use the Family Premium. I can't use my US PayPal or credit cards to activate, but if I change my country to US, I c...
  • LeoRager
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Plan familiar duda..

Hola que tal, tengo la duda si el que administra la cuenta de Spotify plan familiar puede ver los playlist de las demas cuentas agregadas.. se podra?

  • Newbie
  • Hola que tal, tengo la duda si el que administra la cuenta de Spotify plan familiar puede ver los playlist de las demas cuentas agregadas.. se podra?
  • 263 Views
  • 0 replies
  • 0 likes
  • Duda
    Familiar
    plan
  • 263 Views
  • 0 replies
  • 0 likes

Family Plan identifies me wrongly

Hi I have invited my wife to our family Plan. My username is querolus. She received an Invitation to join "Julio Espera" 's account, someone that we don' t even know. After a while, when Spotify cannot confirm that she is in my plan, her Spotify stop...

  • Newbie
  • Hi   I have invited my wife to our family Plan. My username is querolus. She received an Invitation to join "Julio Espera" 's account, someone that we don' t even know. After a while, when S...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

No puedo inscribir a mi familia a mi plan

el sistemarechaza la inscripcion de mis familiares 

  • Newbie
  • el sistemarechaza la inscripcion de mis familiares 
  • 293 Views
  • 0 replies
  • 0 likes
  • inscripciones falla
  • 293 Views
  • 0 replies
  • 0 likes

Problem att acceptera family inbjudan

Går inte att aceptera mina barns inbjudan till familjekontot. Hur gör man för att komma till lös in?

  • Newbie
  • Går inte att aceptera mina barns inbjudan till familjekontot. Hur gör man för att komma till lös in? 
  • Strollan
  • Newbie
  • 875 Views
  • 1 replies
  • 0 likes
  • 875 Views
  • 1 replies
  • 0 likes

Activation

Help please

  • Casual Listener
  • Help please
  • Elvanumutkup
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Hilfe!

Hallo,ich habe mich heute bei Spotify Family angemeldet. Allerdings nicht als Betreiber sondern mit einem Unterkonto! Soweit alles gut! Auf der Internetseite steht das ich Teil der Familie sei und Premium haette! es steht aber auch dort: ,,Leider wir...

  • Newbie
  • Hallo, ich habe mich heute bei Spotify Family angemeldet. Allerdings nicht als Betreiber sondern mit einem Unterkonto! Soweit alles gut! Auf der Internetseite steht das ich Teil der Familie sei u...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

I moved to NL from the US and verified my account wrong

Hi, I used to live in the US and had an account there, now I live in the Netherlands and when I tried to activate my family account I had the wrong country filled in. I tried to verify my address with the wrong country, now I cant use the account.Spo...

  • Newbie
  • Hi,   I used to live in the US and had an account there, now I live in the Netherlands and when I tried to activate my family account I had the wrong country filled in. I tried to verify my a...
  • Bethany_Dawn
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Family premium account in australia

Hey,I've payed for a family premium account. But now I'm in Australia for a few months (normally I live in Germany) and I can't use my premium anymore. I've used it for 4 months here and now there is a problem but I don't know what's wrong. Thanks in...

  • Newbie
  • Hey, I've payed for a family premium account. But now I'm in Australia for a few months (normally I live in Germany) and I can't use my premium anymore. I've used it for 4 months here and now t...
  • Maxim
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes