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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 164749 Views
  • 32 replies
  • 9 likes
  • 164749 Views
  • 32 replies
  • 9 likes

Problemas con Plan Familiar Premium

Mi hermano fue sacado del plan familiar y al momento de ingresar a su correo y darle en "verificar tu cuenta" no nos da ninguna solucion, solo nos lleva a spotify familiar sin dejarnos verificar.

  • Casual Listener
  • Mi hermano fue sacado del plan familiar y al momento de ingresar a su correo y darle en "verificar tu cuenta" no nos da ninguna solucion, solo nos lleva a spotify familiar sin dejarnos verificar. &n...
  • ram372
  • Newbie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Changing music preferences

Hi, I have family premium but my son has used my account accidentally instead of his own account and now I have all his punk music choices in my daily music...... Can you please delete all my preferences so I can start from scratch again ? Many thank...

  • Newbie
  • Hi, I have family premium but my son has used my account accidentally instead of his own account and now I have all his punk music choices in my daily music......  Can you please delete all my p...
  • MattSuda
  • Spotify Star
  • 3648 Views
  • 1 replies
  • 0 likes
  • 3648 Views
  • 1 replies
  • 0 likes

Family on Alexa

We have a family account (me and my husband each have an account). When my kids listen to Alexa at home they take over my account while I’m at work. How do I keep this from happening?

  • Newbie
  • We have a family account (me and my husband each have an account). When my kids listen to Alexa at home they take over my account while I’m at work. How do I keep this from happening? 
  • MattSuda
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Can't add family member - Error: wrong address

Even though my wife is putting in our correct address in the email to join our family plan it still states she is putting in the wrong address. Can someone please help with this? The help contact page is currently down so I can't contact Spotify dire...

  • Newbie
  • Even though my wife is putting in our correct address in the email to join our family plan it still states she is putting in the wrong address. Can someone please help with this? The help contact p...
  • MattSuda
  • Spotify Star
  • 541 Views
  • 1 replies
  • 0 likes
  • 541 Views
  • 1 replies
  • 0 likes

Family Plan Problem

Good Evening, So my husband has just invited me to his Family Plan, since we live together in his parents house, and i just mistyped the city name and it didnt work. Now he sent me the invitation again and it isnt working, how to solve it? Thanks

  • Newbie
  • Good Evening,   So my husband has just invited me to his Family Plan, since we live together in his parents house, and i just mistyped the city name and it didnt work. Now he sent me the i...
  • MattSuda
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Domanda su Abbonamento Family

Ciao a tutti, ho un dubbio...volevo fare un abbonamento Family con la mia famiglia.Solamente che per motivi di lavoro io che sono colui che creera' l'account family andro' all'estero per circa 8 mesi (londra). Potro' comunque usufruire dell'account f...

  • Newbie
  • Ciao a tutti, ho un dubbio... volevo fare un abbonamento Family con la mia famiglia. Solamente che per motivi di lavoro io che sono colui che creera' l'account family andro' all'estero per circa 8...
  • raffagood
  • Newbie
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family account disconnected

Hello. 4 of us are on a premium family account. But we keep getting kicked out. In turn. Why does this happen? Thank you.

  • Newbie
  • Hello. 4 of us are on a premium family account. But we keep getting kicked out. In turn. Why does this happen? Thank you. 
  • SergioDavid
  • Roadie
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution account famiglia

non capisco perchè sia al primo che al secondo rinnovo sono stati tolti tutti i membri che avevo invitato nel piano famiglia.qualcuno può aiutarmi?

  • Newbie
  • non capisco perchè sia al primo che al secondo rinnovo sono stati tolti tutti i membri che avevo invitato nel piano famiglia. qualcuno può aiutarmi?
  • SergioDavid
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Öğrenci indirimi için ücret alındı fakat üyelik gerçekleşmedi

Öğrenci indirimi için başvuruda bulundum, 6,99 ücretlendirme yapıldı.Belgelerimi göndermiş olmama rağmen premium üyeliğim gerçekleşmedi.Acilen yardım istiyorum !

  • Casual Listener
  • Öğrenci indirimi için başvuruda bulundum, 6,99 ücretlendirme yapıldı.Belgelerimi göndermiş olmama rağmen premium üyeliğim gerçekleşmedi.Acilen yardım istiyorum !
  • SergioDavid
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscription problem

I upgraded from premium to family bout 1 week ago. have invited my partner but it just says invite pending. she isnt getting invites, in mail or junk. anybody have this trouble?

  • Newbie
  • I upgraded from premium to family bout 1 week ago. have invited my partner but it just says invite pending. she isnt getting invites, in mail or junk.  anybody have this trouble?
  • SergioDavid
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • kris
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

No me pidieron una direccion al contratarlo, entonces no sè còmo quedo mi direccion o como darsela a las demas personas que viven conmigo.

  • Casual Listener
  • No me pidieron una direccion al contratarlo, entonces no sè còmo quedo mi direccion o como darsela a las demas personas que viven conmigo.
  • felipevarggas
  • Casual Listener
  • 312 Views
  • 2 replies
  • 0 likes
  • 312 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Premium a Plan Familiar por invitación

Hola, acabo de facturar mi spotify premium, pero mí hermana me envió una invitación para unirme a su plan familiar, ¿se desperdiciará el mes que ya pagué o qué sucederá? Ya que no tiene ni 3 días de haber renovado.

  • Newbie
  • Hola, acabo de facturar mi spotify premium, pero mí hermana me envió una invitación para unirme a su plan familiar, ¿se desperdiciará el mes que ya pagué o qué sucederá? Ya que no tiene ni 3 días de ...
  • SergioDavid
  • Roadie
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problema con Plan Familiar

Hola, muy buenas noches, tengo una problema con mi suscripción, hace aproximadamente 1 mes me integre a un plan familiar y todo me funcionó bien por una semana después de la cuál fui dado de baja del plan familiar (por parte de spotify y no del titul...

  • Newbie
  • Hola, muy buenas noches, tengo una problema con mi suscripción, hace aproximadamente 1 mes me integre a un plan familiar y todo me funcionó bien por una semana después de la cuál fui dado de baja del...
  • SergioDavid
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution öğrenci üyeliği paramı aldı ama premium üyelik vermedi

Öğrenci üyeliği alıyordum fotoğrafı cekecektim onda bana yazan şey ‘’karttan ödeme alınmayacak’’yazıyordu. benden para kesti paramın geri verilmesini arz ederim

  • Newbie
  • Öğrenci üyeliği alıyordum fotoğrafı cekecektim onda bana yazan şey ‘’karttan ödeme alınmayacak’’yazıyordu.  benden para kesti paramın geri verilmesini arz ederim 
  • SergioDavid
  • Roadie
  • 316 Views
  • 3 replies
  • 1 likes
  • 316 Views
  • 3 replies
  • 1 likes

Superuser Contribution premium üyelik

Benden üç kez ödeme alındı. Öğrenci premium üyeliğini yaptım onay geldi ama hala premium free olarak gözüküyorum. Ne yapmam lazım.

  • Visitor
  • Benden üç kez ödeme alındı. Öğrenci premium üyeliğini yaptım onay geldi ama hala premium free olarak gözüküyorum. Ne yapmam lazım.
  • SergioDavid
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Premium
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify öğrenci indirimi sorunu

Premium öğrenciye başvurmak için girdiğim sayfada ödeme işleminden sonra dosya yüklemem istendi fakat dosya seç butonu çalışmıyordu. Buna rağmen hesabımdan premium üyelik ücreti çekilmiş ve hesabım hala free olarak gözüküyor. Ücret iadesi ya da premi...

  • Newbie
  • Premium öğrenciye başvurmak için girdiğim sayfada ödeme işleminden sonra dosya yüklemem istendi fakat dosya seç butonu çalışmıyordu. Buna rağmen hesabımdan premium üyelik ücreti çekilmiş ve hesabım h...
  • SergioDavid
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding account problem to Family plan

Hello,i cannot add *snip* to my family plan. She tried to add herself via link sent by e-mail but faced problem countinously. Pls assist soonest.

  • Regular
  • Hello, i cannot add *snip* to my family plan. She tried to add herself via link sent by e-mail but faced problem countinously. Pls assist soonest.
  • ersinsaydam
  • Regular
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Superuser Contribution I HATE COMMERCIALS ON TV

Allow Hulu add free with bundle or no dice.Huku is unusable with that locked ad loading garbage

  • Newbie
  • Allow Hulu add free with bundle or no dice. Huku is unusable with that locked ad loading garbage
  • SergioDavid
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Can I duplicate a family member?

Hello!I have a Premium Family Account, but me and my wife use the same profile.As you know, one profile can only be used on one device at a time, so sometimes I get 'locked out' of Spotify if she's playing music for the kids.Is there any way I can du...

  • Newbie
  • Hello! I have a Premium Family Account, but me and my wife use the same profile. As you know, one profile can only be used on one device at a time, so sometimes I get 'locked out' of Spotify if s...
  • Nico
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

365 gün premium

https://trspotify.com/Spotify.html?country=us#__main-pci-credit-card bu link gerçek bir kampanyami yoksa kötü amaçlı bir sitemi

  • Newbie
  • https://trspotify.com/Spotify.html?country=us#__main-pci-credit-card          bu link gerçek bir kampanyami yoksa kötü amaçlı bir sitemi
  • atabrkcmunal
  • Newbie
  • 1275 Views
  • 2 replies
  • 0 likes
  • 1275 Views
  • 2 replies
  • 0 likes