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Premium Family

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 119519 Views
  • 32 replies
  • 8 likes
  • 119519 Views
  • 32 replies
  • 8 likes

Family Account for Wifi Speakers + Airplay

Hi,I want to group my Wifi Speakers with the Airplay speakers.Right now, without family upgrade, I can only choose between either Wifi speaker OR airplay.When I upgrade to family premium, am I able to group these speakers? I want to hear via wifi spe...

  • Newbie
  • Hi, I want to group my Wifi Speakers with the Airplay speakers. Right now, without family upgrade, I can only choose between either Wifi speaker OR airplay. When I upgrade to family premium, am I...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Carte cadeau en FRANCE

Hello,I am french and would like to buy a Premium to my son for his birthday. Is there any chances that I can buy a gift card in a shop in France (like FNAC or DARTY...) in order to give it to him (and not via an email actually), instead of ordering ...

  • Newbie
  • Hello, I am french and would like to buy a Premium to my son for his birthday. Is there any chances that I can buy a gift card in a shop in France (like FNAC or DARTY...) in order to give it to him ...
  • 426 Views
  • 0 replies
  • 0 likes
  • 426 Views
  • 0 replies
  • 0 likes

Unable to accept the email invite

Hello! Just upgraded to premium family and when i invite people via email they cant connect. When they press the accept invite button on the email they get sent to a long link but after about half a second it takes me to the account overview page. Iv...

  • Newbie
  • Hello!   Just upgraded to premium family and when i invite people via email they cant connect. When they press the accept invite button on the email they get sent to a long link but after a...
  • leonardo_97
  • Music Fan
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Premium for family

Hello, I have invited my family to use my account. They have accepted but their acceptance is not reflected. I have sent numerous emails and they have accepted the invitation many times. I am now wasting my suscription. Please advise

  • Newbie
  • Hello, I have invited my family to use my account. They have accepted but their acceptance is not reflected. I have sent numerous emails and they have accepted the invitation many times. I am now w...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Family - Convidado verificar conta

Faço parte de um plano familiar que me colocaram, e o dono da conta mãe recebeu um email que o meu endereço de email não é o mesmo que o dele e que eu precisava confirmar minha conta, ou perderia o acesso em 7 dias. Porém, não sei como fazer isso e n...

  • Newbie
  • Faço parte de um plano familiar que me colocaram, e o dono da conta mãe recebeu um email que o meu endereço de email não é o mesmo que o dele e que eu precisava confirmar minha conta, ou perderia o a...
  • Ruyfuccali
  • Newbie
  • 3895 Views
  • 5 replies
  • 1 likes
  • 3895 Views
  • 5 replies
  • 1 likes

Thais

ola,eu mudei meu plano para o familia ja vai fazer uns 4 meses,e eu nao estou conseguindo usar,e estou pagando o valor do familia e nao consigo usar

  • Newbie
  • ola,eu mudei meu plano para o familia ja vai fazer uns 4 meses,e eu nao estou conseguindo usar,e estou pagando o valor do familia e nao consigo usar 
  • Bittencourt
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Family premium, my account doesn't work

Hi! I changed my premium account to family premium. Apprently my old premium never updated. I Can't replace the old premium with the family premium. Not even with an invite. What can I do? Thank you for your help!

  • Newbie
  • Hi!  I changed my premium account to family premium. Apprently my old premium never updated. I Can't replace the old premium with the family premium. Not even with an invite. What can I do?&n...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

The Christmas offer

I got that offer buy Spotify premium for 0.99€ per month.It was idk I thin 12. of December when i bought it and it said 3 monts for free so I clicked on the offer and bought premium. Now 1 Month later I have to pay because the "3" Months are over. An...

  • Newbie
  • I got that offer buy Spotify premium for 0.99€ per month.It was idk I thin 12. of December  when i bought it and it said 3 monts for free so I clicked on the offer and bought premium. Now 1 Mont...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Discount Family Subscriptions!

My daughter has upgraded to family packages but how do we get access to this we were sent an email with pass code but no instructions on what we need to do

  • Newbie
  • My daughter has upgraded to family packages but how do we get access to this we were sent an email with pass code but no instructions on what we need to do 
  • Maxim
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Disconnect from face book

I have premium trial on my phone but my daughter signed up to premium family, the invite email isn't working and I would like to disconnect the link to my Facebook so I can set spotify up on my mac and Iphone with a password. Any help would be apprec...

  • Newbie
  • I have premium trial on my phone but my daughter signed up to premium family, the invite email isn't working and I would like to disconnect the link to my Facebook so I can set spotify up on m...
  • 348 Views
  • 0 replies
  • 0 likes
  • Facebook
  • 348 Views
  • 0 replies
  • 0 likes

Solved!! Why did my wife get kicked out and cannot get in again?

Yesterday my wife got automatically kicked out of my family plan ... Why? It has been working correctly for months and months, we log in from the same IP (our apartment) ... Why was she kicked out? And most important: why can't I invite her again? (w...

  • Newbie
  • Yesterday my wife got automatically kicked out of my family plan ... Why? It has been working correctly for months and months, we log in from the same IP (our apartment) ... Why was she kicked o...
  • Maxim
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

i have been charged twice

two months ago i upgraded my premium spotify to premium family, and for the last two months have been charged twice. Can i get this sorted? I tried to check if i had another account, which i did. However that was an old spotofy free acount. Can i get...

  • Newbie
  • two months ago i upgraded my premium spotify to premium family, and for the last two months have been charged twice. Can i get this sorted? I tried to check if i had another account, which i did. H...
  • user-removed
  • Not applicable
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

SUBSCRIPTION ERROR

I cant access my account. MY SPOTIFY ACCOUNT STILL SAYS THAT I AM USING A FREE ACCOUNT AND I CANT DOWNLOAD ANY PLAYLIST OR SONG. BUT WHEN I CHECK MY ATM BALANCE, THE SPOTIFY CREDITS 65 PESOS ON MY ACCOUNT. I CHOSE THE 12 MONTHS SUBSCRIPTION BUT I CAN...

  • Newbie
  • I cant access my account. MY SPOTIFY ACCOUNT STILL SAYS THAT I AM USING A FREE ACCOUNT AND I CANT DOWNLOAD ANY PLAYLIST OR SONG. BUT WHEN I CHECK MY ATM BALANCE, THE SPOTIFY CREDITS 65 PESOS ON MY AC...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Error invitation familymember

Last week I signed up for Spotify Family, but when I try to add a family member and fill in his firstname, lastname & e-mailadress (wich is correct), I can´t go further because of the error: ¨You must enter an e-mail address in the following format:¨...

  • Newbie
  • Last week I signed up for Spotify Family, but when I try to add a family member and fill in his firstname, lastname & e-mailadress (wich is correct), I can´t go further because of the e...
  • Maxim
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Family members

I have premium- i cant invite family- i send Them an invite but when they clik on link they have access to my Music and not there own?

  • Newbie
  • I have premium- i cant invite family- i send Them an invite but when they clik on link they have access to my Music and not there own? 
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

3 month premium promo used for 1 month only then the premium expired

Hey guys last December 13, 2017 I availed the 3 month premium for 129php. But today Jan 13 the premium already expired. Anyone here encountered the same problem? Thanks

  • Newbie
  • Hey guys last December 13, 2017 I availed the 3 month premium for 129php. But today Jan 13 the premium already expired. Anyone here encountered the same problem? Thanks
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Spotify pre pago

O galera, alguem que tenha o Spotify premium pre pago pode me dizer quantos dispositivos e possivel usar ao mesmo tempo.

  • Newbie
  • O galera, alguem que tenha o Spotify premium pre pago pode me dizer quantos dispositivos e possivel usar ao mesmo tempo.
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

I don’t have the premium from spotify

My dad bought my family a family Spotify account but my account isn’t getting the premium

  • Newbie
  • My dad bought my family a family Spotify account but my account isn’t getting the premium 
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Premium Family - Problem

Hello everyone! this Tuesday or 9/1/2017 I made the family subscription, but why on the site tells me that the subscription will automatically renew on January 28 ?? they do not even spend 3 weeks ... -.- "

  • Newbie
  • Hello everyone! this Tuesday or 9/1/2017 I made the family subscription, but why on the site tells me that the subscription will automatically renew on January 28 ?? they do not even spend 3 weeks .....
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Problemas com o Plano Familiar

Minha familia possui um plano familiar, onde a minha conta estava conectado, mas, um dia a minha conta automaticamente foi excluido do plano familiar, tornando minha conta Free, sem poder ouvir minhas musicas, ai meu pai me mandou o convite para entr...

  • Newbie
  • Minha familia possui um plano  familiar, onde a minha conta estava conectado, mas, um dia a minha conta automaticamente foi excluido do plano familiar, tornando minha conta Free, sem poder ouvir...
  • Bittencourt
  • Spotify Star
  • 2868 Views
  • 6 replies
  • 1 likes
  • 2868 Views
  • 6 replies
  • 1 likes