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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 177991 Views
  • 32 replies
  • 9 likes
  • 177991 Views
  • 32 replies
  • 9 likes

Nao consigo aceitar convite premium familia

Boa noite!!! Nao consigo aceitar de jeito nenhum o premium familia que minha mãe me envia. Aparece o erro dizendo que algo deu errado, vcs ja excluiram a conta dela, tive que criar uma nova com o mesmo email que ela usava, fiz uma nova assinatura (qu...

  • Newbie
  • Boa noite!!! Nao consigo aceitar de jeito nenhum o premium familia que minha mãe me envia. Aparece o erro dizendo que algo deu errado, vcs ja excluiram a conta dela, tive que criar uma nova com o mes...
  • Bittencourt
  • Spotify Star
  • 2788 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 2788 Views
  • 1 replies
  • 0 likes

Unable to verify address for Family Plan

HelloI have been invited to be a member of a family plan. When I try to redeem the plan using the provided link, after I enter my address, I get an error saying:" Unable to join you to this Family Plan. We have not been able to confirm thay you live ...

  • Newbie
  • Hello I have been invited to be a member of a family plan. When I try to redeem the plan using the provided link, after I enter my address, I get an error saying: " Unable to join you to this Family...
  • osornios
  • Spotify Star
  • 145060 Views
  • 89 replies
  • 23 likes
  • Account
    Subscription
  • 145060 Views
  • 89 replies
  • 23 likes

Family premium, student exchange

-i have ordered a family premium. My son, lives in our adress, but is currently in stundent exchange for three months. The home addres is still the same. Is he a valid family member. I saw simil student question, student living technically homer, tem...

  • Newbie
  • -i have ordered a family premium. My son, lives in our adress, but is currently in stundent exchange for three months. The home addres is still the same. Is he a valid family member. I saw simil s...
  • Philipp127
  • Casual Listener
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution PREMIUM FAMILY INVITO

Salve,Non so perchè il giorno del rinnovo di premium family ha cancellato tutti i membri, tranne la sottoscritta, e da errore quando loro schiacciano per accettare l'invito. Quale può essere il problema e come posso risolvere?Grazie millePs: messaggi...

  • Newbie
  • Salve, Non so perchè il giorno del rinnovo di premium family ha cancellato tutti i membri, tranne la sottoscritta, e da errore quando loro schiacciano per accettare l'invito. Quale può essere il p...
  • francesca_ad
  • Music Fan
  • 1721 Views
  • 2 replies
  • 0 likes
  • 1721 Views
  • 2 replies
  • 0 likes

Problem with family plan

My dad created a family plan a while ago and nobody can be part of it. When he sends his invite to me it says that the invite was from someone else's name. Not only that, we can't enter his plan no matter what address we put in when we are asked to a...

  • Newbie
  • My dad created a family plan a while ago and nobody can be part of it. When he sends his invite to me it says that the invite was from someone else's name. Not only that, we can't enter his plan no m...
  • Maxim
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Unable to accept invitation to premium family

I live in the same house, same adress my abo was cancelled bc i didnt reply to one of their mails now i cant accept the new invitation

  • Newbie
  • I live in the same house,  same adress  my abo was cancelled bc i didnt reply to one of their mails  now i cant accept the new invitation  😞 
  • Maxim
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Unable to verify address for Family Plan

I do not know how my family members can verify that we are in the same address? Where can we check what is our registered address?

  • Newbie
  • I do not know how my family members can verify that we are in the same address? Where can we check what is our registered address?
  • Maxim
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution I sent the invitation to my family but in the process marks an error

I have a problem with the invitations in the family plan, when I send the invitations and my brothers try to accept, the web puts a message that it is not possible to accept the invitation.I already tried to send the invitation again and canceling it...

  • Newbie
  • I have a problem with the invitations in the family plan, when I send the invitations and my brothers try to accept, the web puts a message that it is not possible to accept the invitation. I a...
  • Jack
  • Roadie
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

Problema com pagamento

O pagamento de duas contas que pago pelo meu cartao de credito foi debitado da minha conta, porém continuo recebendo mensagem, onde dizem que o pagamento ainda nao foi feito. Como proceder?

  • Newbie
  • O pagamento de duas contas que pago pelo meu cartao de credito foi debitado da minha conta, porém continuo recebendo mensagem, onde dizem que o pagamento ainda nao foi feito.  Como proceder?
  • Bittencourt
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Merging accounts for Family account

Good afternoon,I understand that upgrading my current account to a family account would save all of my playlists and saved information would go with me, but would it be possible to merge another accounts information to the family account? For instanc...

  • Newbie
  • Good afternoon, I understand that upgrading my current account to a family account would save all of my playlists and saved information would go with me, but would it be possible to merge another a...
  • Bethany_Dawn
  • Community Legend
  • 4412 Views
  • 1 replies
  • 0 likes
  • 4412 Views
  • 1 replies
  • 0 likes

Family Invite Not Working

The invite I've sent to my girlfriend, who lives at the same residence as me, is not working. Would there be any setting existing outside of the spotify app which would limit her from connecting?

  • Visitor
  • The invite I've sent to my girlfriend, who lives at the same residence as me, is not working. Would there be any setting existing outside of the spotify app which would limit her from connecting?&nbs...
  • harveyisadora
  • Regular
  • 647 Views
  • 6 replies
  • 0 likes
  • 647 Views
  • 6 replies
  • 0 likes

Pagamento duplicado

Bom dia. Eu possuo o plano familiar através da minha esposa, mas o pagamento está caindo no meu cartão e no cartão dela. Fui verificar na conta dela aonde estava apontando a forma de pagamento e estava direcionado para o cartão dela. Gostaria de sabe...

  • Casual Listener
  • Bom dia. Eu possuo o plano familiar através da minha esposa, mas o pagamento está caindo no meu cartão e no cartão dela. Fui verificar na conta dela aonde estava apontando a forma de pagamento e esta...
  • Bittencourt
  • Spotify Star
  • 540 Views
  • 3 replies
  • 0 likes
  • 540 Views
  • 3 replies
  • 0 likes

Friend Feed update

After i Updated to Spotify Family and did my family as apart of the family, my friends feed won't update anymore and does my family's friend feedsAny Idea how to fix this problem?

  • Newbie
  • After i Updated to Spotify Family and did my family as apart of the family, my friends feed won't update anymore and does my family's friend feeds Any Idea how to fix this problem?
  • jsannn
  • Community Legend
  • 279 Views
  • 1 replies
  • 2 likes
  • 279 Views
  • 1 replies
  • 2 likes

Superuser Contribution Premium etkin olmuyor

Öğrenci olarak satın aldım para hesabımda çekilde premiun hesaba geçmedi yardım lütfen

  • Newbie
  • Öğrenci olarak satın aldım para hesabımda çekilde premiun hesaba geçmedi yardım lütfen
  • Alfredo
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Alterei a forma de pagamento e perdi os familiares

Eu alterei a forma de pagamento trocando o cartão de crédito porém meus familiares desapareceram do plano familiar. O que fazer?

  • Newbie
  • Eu alterei a forma de pagamento trocando o cartão de crédito porém meus familiares desapareceram do plano familiar. O que fazer?
  • Bittencourt
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas no recadastramento.

Cadastrei 5 pessoas no plano familiar e todas sumiram. Agora nao consigo cadastra-los novamente.

  • Newbie
  • Cadastrei 5 pessoas no plano familiar e todas sumiram. Agora nao consigo cadastra-los novamente.
  • Alfredo
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution ASSINATURA FAMILIA

Diversas vezes tento fazer a assinatura do plano familiar, porem em nenhuma delas finaliza, para mim informa "Falha no pagamento, tente novamente" porem já faz mais de mês isso, já troquei de nevegador e etc, completei os dados conforme o titular do ...

  • Newbie
  • Diversas vezes tento fazer a assinatura do plano familiar, porem em nenhuma delas finaliza, para mim informa "Falha no pagamento, tente novamente" porem já faz mais de mês isso, já troquei de nevegad...
  • Alfredo
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discount Family Subscriptions!

Hi,Curently I have a student account and I would like to subscribe to a family account till next october when I will go back to student. Is it possible ?In fact, my sister cannot yet subscribe to a student account but can do it in october.Who can hel...

  • Casual Listener
  • Hi, Curently I have a student account and I would like to subscribe to a family account till next october when I will go back to student. Is it possible ? In fact, my sister cannot yet subscribe t...
  • Alfredo
  • Roadie
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

family plan log in issues

i just set up a family plan account . I have sent invites to my wife, son and daughter that all live with me. My son and daughter received their invites but my wife hasn't received hers. I have double and tripled checked the her email and everything ...

  • Newbie
  • i just set up a family plan account . I have sent invites to my wife, son and daughter that all live with me. My son and daughter received their invites but my wife hasn't received hers. I...
  • Maxim
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 Kere ücret kesilmesi

MerhabalarÖğrenci üyeliği almak için kart bilgilerimi doldurdum sonrasında öğrenci olduğuma dair dosya isteyince bende sayfayı kapattım sonrasında tekrar bilgilerimi girdim ve hesabımdan 2 kez ücret kesilmiş gözüküyor birinin iadesini nasıl alabiliri...

  • Newbie
  • Merhabalar Öğrenci üyeliği almak için kart bilgilerimi doldurdum sonrasında öğrenci olduğuma dair dosya isteyince bende sayfayı kapattım sonrasında tekrar bilgilerimi girdim ve hesabımdan 2 kez ücre...
  • SergioDavid
  • Roadie
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes