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Need help for Spotify Premium Family. 🙁🙁

Solved!

Need help for Spotify Premium Family. 🙁🙁

Hi. I've been searching and reading Q&A here in Spotify Community. I've subscribed in Premium for Family a month ago, and there aren't any problems. I've paid using PayMaya so the same time I started the subscription, the fee was already deducted. 1 month passed, I forgot to load up my PayMaya, and my Premium Subscription was delayed (for just 2 days). I've resubscribed and re-invited my family members. This is where the problem arises. Once they clicked the invite link, Spotify kept on asking the address (which was not done during our first month of subscription). They've fill in the address but still, not confirmed. I knew that we have to have the same address. The problem is, I never put my address on any accounts I'm using. I've read 1 q&a that I have to cancel my subscription and resubscribe in order to change my address so that my Family members may input the same info. 

My questions are:

1. Paymaya already deducted money for our 2nd month of subscription(24h just passed), if I will follow the advice of cancelling the sub and resubscribing, am I going to pay twice? 💔


2. If I will cancel today, can I resubscribe at the same day even if my monthly sub is not yet done?



Thank you for your help.

Reply

Accepted Solutions
Marked as solution

Upon cancelling a subscription you will remain with premium until the month you paid for is up.
If you cancel and resub today it will just add the new month on top of your current one but I do believe it will charge another payment.

Hope that helps.

View solution in original post

2 Replies
Marked as solution

Upon cancelling a subscription you will remain with premium until the month you paid for is up.
If you cancel and resub today it will just add the new month on top of your current one but I do believe it will charge another payment.

Hope that helps.

Thank you. I will also try to contact Spotify. 🙂 Thank you so much. 

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