Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No invite options for spotify premium

Solved!

No invite options for spotify premium

I've just joined spotify family - followed the instructions to add members...but the user interface does not display any invite buttons - its a complete blank, apart from the menu options on the lhs.

Reply

Accepted Solutions
Marked as solution

Thanks billy-one-mate it worked a treat. You're a legend!

View solution in original post

14 Replies

I had the same problem today with a new subscription for spotify family and for the moment no solutions

Me too! So frustrating! I cancelled premium from my hotmail account as I read some people were having trouble with that email and thought it might be the cause but have tried a different email address and its exactly the same. Help please! I have wasted so much time of this and don't need this added stress 😞

same problem! can't find a solution 😞 so irritated

Same problem here:(

Same problem for me.  Why don't Spotify have a help desk - selling a product with no support is outrageous!

Now Spotify send me as badge and a no reply email but the product still doesn't work!  I am so thrilled.  How do you talk to a real person at this company?

Now there is a green popup saying "SUCCESS" - not for me, only for Spotify with my money and me with no service!

my family is getting the invitation e-mail, but when they click on the button that says "Accept Invitation" they are taken to a log in screen instead of the screen to give it the family plan code that came with the e-mail.  Does anyone have any suggestions?

I've also followed the instructions to add members and, as for the others here, the user interface does not display any invite buttons - its a complete blank, apart from the menu options on the lhs.

apparently it is a browser issue. I used chrome - and everything was ok. sorted!

Thanks mate will give it a go!

Marked as solution

Thanks billy-one-mate it worked a treat. You're a legend!

Try chrome and ensure invitees already have Spotify accounts.

Yes thankfully it worked for me too!  Everyone's happy again : )

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random