Opting Out of Family Plan to Start My Own Individual Subscription

[DMI43]

PLan

Family Premium

Canada

Device

Irrelevant

Operating System

Irrelevant

My Question or Issue

What is the proper procedure to leave my family plan ( I am just a member not the owner) so that I may start up my own personal individual subscription service?

[AdamDam · Accepted solution]

Hi @DMI43,

Thanks for posting in the Spotify Community, and welcome!

You can leave the Premium Family plan by following these steps:

1. Log in to your account page
2. Under Your plan, click Change Plan
3. Select Cancel Premium under Spotify Free

When you leave the Premium Family plan, your account will revert to the free plan and then you can then subscribe to your own Premium Individual plan here.

Changing subscription plans won’t cause you to lose any of your playlists or saved music, and you can keep your same Spotify account.

Let me know if you have any other questions, and have a good day!

[DMI43]

Thanks

[kitty82]

I was taken off my Spotify account but my email is registered to that account. How do I start my own account using the same email address? 

[AdamDam]

Hi @kitty82,

Thanks for posting in the Spotify Community, and welcome!

To clarify, if your Spotify account was removed from a Premium plan, you can keep using it on the free tier and there’s no need to create a new account.

If you can remember the credentials to log in to your account, I’d first recommend updating the country setting in the possibility that you’ve been abroad for more than 14 days.

If you don’t know the login credentials for your Spotify account, I’d recommend following the steps in this support article to recover your account, and then updating your country setting to regain access to the account if you’ve been abroad for more than 14 days.

Let me know if you have any other questions, and have a good day!

[kitty82]

I can’t log in to change my country. It only says that I have an existing
account and won’t let me reset my password in order to log in, reset, or
change my country.

[AdamDam]

Hi @kitty82,

Thank you for your reply!

In this case, I recommend making sure that you’re resetting the password for your Spotify account by entering your email address here. This will send a recovery email to your email address. 

After resetting your password, I suggest logging in to your account page to update the country setting, before trying to log in on the app.

Let me know how it goes, as well as if you have any other questions.

Have a good day!