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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
DearIm a spotify user with a single account. My partner and I are trying to get a family account and even though we do live together and that we put the exact same address, i receive the following error message in attachment. « you need to live at th...
My partner and I switched to Spotify Duo last month and he’s the account manager. The free audiobook listening that was just announced yesterday only works for the account manager, not the second member on Duo; but only I want to be able to listen to...
i cant use it with my family and i did what the update payment method said but still nothing
Is it possible to share an audiobook purchase with a member of your Spotify Premium Family Account?
I added a family member to the family premium package but she is receiving the advertisments. How can this be stopped?
My children both live with me and I pay for Spotify family. They were bought iPhones by their dad and the apple accounts are registered to his address. Why can’t they be added to my account? It seems pointless having the account if they’re unable to ...
PlanPremiumCountry DeviceiPhoneX, iPhone 6s, iPad Mini, iPad ProOperating SystemiOS 12.3.1, Windows10 My Question or IssueMy 2 Echo Dots are not showing up as Spotify Connect devices when I link one of my family member Spotify accounts. Actually thes...
This problem concerns our profiles on iphone. My son borrowed my headphones to listen on Spotify on his IPhone. This switch caused my playlists and listening history to appear on his Spotify app. It appears as my profile now ”jumped over to his plan/...
PlanPremiumCountryCanadaDevice(Samsung Galaxy S23)Operating System(Android) My Question or IssueI have Family Premium and was able to get my wife and son set up even when they weren't at my home in Hamilton, On. However, my daughter is having a lot o...
I need to remove a family member but if I go yo the members administration it says I already have 6 members but there is one that doesn't have a name and the arrow button is not displayed to manually remove it PlanFree/PremiumCountry Device(iPhone 8,...
I'm logged into my account and need to update my address and remove 2 members - I can't do either
I want to change my profile Premium Individual (since 2019) to Family Premium. I have the opportunity to change, but when I select I receive following error message (sorry it is German):errorWir können dein Abo leider nicht umstellen. Das kann versch...
I type in the address for the family membership that I want to move to, the wizard recognizes the address that I'm looking for, when validating I receive an error message 'a problem occurred, please try later'. I've tried several times for two days n...
I have monthly premium for family plan, how do I pass to the annual plan?
even though my daughter is standing right next to me, when she tries to connect to the family plan and gives the exact same address, it says she doesn't live in the same country
PlanPremium (Individual)CountryEgyptDeviceApple iPhoneOperating SystemiOS 17 My Question or Issue Hello everyone! I was given a voucher for an individual premium subscription for a period of 3 months. I would like to convert an individual plan into a...
PlanFamilyCountrySpainDeviceAll (account issue)Operating SystemAll (account issue) My Question or IssueI have one family member that is unknown on my family plan and I cannot delete it. because the button is not available. Is there any way to delete ...
cuando le envío el link de invitación para premium family a mis familiares, en el momento de que ingresan la dirección y el sistema la encuentra se queda cargando y sale que "hubo un problema, intente mas tarde", que se puede hacer para corregir esto...
We have been using family plan for years and then suddenly we got logged out and our plan is gone. Now we created a new family plan now and yet me and my siblings cant accept the family invite. Is there a problem with spotify right now?
I am trying to pay for my membership with a prepaid visa and the system won't accept it.