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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily PremiumCountryGermanyDeviceAll Redmi 10 ProOperating SystemAndroid My Question or Issue have Spotify Family. Living in Germany. Our two Kids use the Kids App. In the Kids App, all Disney Audiobooks can be clicked on, but then it says: Oops...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to invite my father to our family plan, but it says page not found.
Family subscription in Belfast, UK. I am interested in taking out a family subscription for myself, my wife, son and daughter. My son is studying at Glasgow University so is away during term time. As he is still resident at our family home would we b...
My wife has been disabled from our premium family duo account how do we get her access back?
When I open Spotify on my new iPhone, my account appears but not my downloads and I get a notice to delete Spotify on other devices, which I already did, to be able to download on the new iPhone but I can't
Her Spotify works perfect. Mine, I had a free account including advertisements, is still shit. Of course we have the same adres. Nevertheless I still get all the way advertisements. The higher monthly amount has been payed by her on November 8, now i...
I received an email at the beginning of October 2023 that Spotify Germany is planning to adjust the price of my subscription and that I have until December 31, 2023 to agree to this. Otherwise my subscription will be canceled automatically. I would l...
i’ve always paid for my premium family account through my mobile operator. but this month my premium got cancelled suddenly, and i tried to pay it but it keeps showing error. i tried paying through a card but it still shows error
Plan Premium for FamilyCountry SwedenOperating System AndroidApp Spotify KidsMy Question or IssueWhen, in the kids app, selecting playlists to share my collaborative playlists does not show up. Is this a bug or meant to be so?(Me and my wife have col...
Me and my siblings are in a family premium plan and all of the sudden my premium stopped working, saying that "You can't join this planWe couldn't confirm that you live with the plan manager for this Premium plan. You can join someone else's plan aga...
PlanFree and PremiumCountryUKDevice(iPhone 6s)Operating System(iOS 14.7.1) My Question or IssueHi - I am trying to add a family member to my family premium account. When they are sent the invite link on their phone they click on it, enter their Spoti...
PlanPremium FamilyCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) - Multiple (n/a to question)Operating System(iOS 10, Android Oreo, Windows 10,etc.) - Multiple (n/a to question) My Question or Issue Is it possible to purchase an...
I received spotify giftcards from friend but can not use them for my family abo.PlanFamiliyCountryAT My Question or IssueHow can I use spotify giftcards for my family abo?
Title says it all, just moved to Japan but my family still lives in America. Does changing my country mean I get kicked out?
Hi, We have a family plan with 5 members and the 6th was the plan manager on and iPad, the iPad no longer works and I want to invite someone new.....but only plan manager can do that.....what can be done. Thanks,Naomi
My Question or IssueHaving recently upgraded to Premium for Family, i was hoping that the subscription would allow up to 6 devices connected at the same time - irrespective of the account that is logged in - as long as the account is linked to the fa...
PlanFree/PremiumCountryTurkeyDeviceSamsung, Windows My Question or IssueHello, I tried to add my son to the Family Premium plan but he gets the message that the address is not the same (while he does leave with us!). We recently moved from Morocco to...
PlanFree/PremiumCountry Device iphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAudiobook is not working for us in family premium. How do I make purchased audiobooks ...
PlanPremiumCountryCzech RepublicDevice(iPhone 13 mini, iPhone 11, iPhone 13 pro, iPhone 13 pro max, iPhone 14 pro)Operating System(iOS 16.7.2)) My Question or IssueOur family manager forgot his password and we (like a family members) can´t cancel our...
PlanPremium - Family PlanCountryUKDeviceSamsung S23 & Alexa My Question or Issue I have a family plan and I can listen in my car and my wife can listen in hers. However I'm coming across a problem. My daughter has an Alexa in her room which is linked...