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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
i invited someone to collaborate on my playlist, i then removed them but they still have it in their library. how do i remove it from their library?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've had a family plan for a few years now, and a few days ago I had to change my credit card...
Says "there was a problem"
PlanPremiumCountryUKDeviceiPhone 8Operating SystemNot sureMy Question or IssueWhen using spotify some time my children's Echo speakers connect to my phone, cut off my music and start playing theirs. I try to "forget" their devices but they keep comin...
My mom had made a new family plan and now I cannot join it because it says I was in a different one so now I can’t join a new one for 12 months and I was wondering if there’s a way around this? Even tho the plan was made by the same account I can’t j...
My wife can't connect to my premium account. She has tried to to connect to it multple times by link provided by your network. But she can't connect to it, it connects to "free account" with out premium Access. My account iso [removed sensitive info]...
Spotify took money from my card two times. I didn't finish the authorisation and finally I don't have premium and my money. What I should do? I wanted to send screen of my timetable, but I couldn't. I had problem with Google.
I cannot find my playlist (which is public) on sonos or other accounts. I have a premium familiy account and one of the accounts I use for my Sonos system. I created a public playlist that only appears in teh spotify app when I log in with the accoun...
I got invited to join it but when I click on the invite it just says 404s and heartbreak
I invite my wife to Premium Family Plan, she enters the same address that's on the account and she receives the message "It looks like you're trying to join Premium Family from a different country." We is at the address entered when she tries to join...
I have a family Spotify premium plan, and I'm giving 15 hours of free audiobooks to listen to a month. It's only the 7th of February and I know I did not listen to 15 hours yet since I didn't finish this 12-hour book. I listened to probably 4 and 1/2...
Hello,I have the same problem even if I have the credit card from the same country.I explain. Il live in Belgium, and my credit card is also from Belgium. My daughter and my wife can not join my family account and have the message : "You need to live...
I have a Preimum Family Account. I'm trying to set up my kids on their ipads and iphones with spotify kids. Every time I use my family account to login to Spotify Kids, it says invalid / login password and failed. I have facebook authorization for my...
Hi !! I´m Santiago, I have Duo subscription for 6 months, this is the 1st one, but I wanna go 4 Family plan now, is there a way to avoid wait the 6 months ??
Pagar plano familia anualmente
Basically, we used Amalsad Railway Station as the address for our family plan, as it was the closest major location. I want to add my brother, but it does not show up when prompted to enter an address. I used the exact address and even the one listed...
Hi there, I am having the same issue here. My credit card is from a bank in France, and I live in Portugal; my credit card address is set to Portugal, but I still cannot change the country. How is this? Why are you using the country where the card is...
Hi.My sister and me are subscribers of two duo plan.Now we live toghether and we'd like to upgrade to one family plan along with our partners.Is it possible? I think yes, of course.Which is the correct procedure to do that?Thanks
PlanFree/PremiumCountry - Australia DeviceIphone 14Operating SystemiOS Version 17.3My Question or IssueI have a Premium Family subscription with 6 members in my family. Everyone has their OWN Spotify login details. When they receive the invitation th...
We have old account but we close it and i made my family account and invite them but they recept a massage said that they can’t join for 12 months