View the email of a member in the family account

[mimoshi]

Plan

Premium

My Question or Issue

How can I see the email of the members added to the family account (I only see the usernames). One of them lost it and wants to recovery the playlist but not remember which email was used.
or
How can a resend the invitation to the same email using the username to avoid create a new user and lost the playlists.

Thanks

[Maxim · Accepted solution]

Hey @mimoshi,

Thanks for reaching out.

Unfortunately, you cannot view the email address of any members within a Premium Family plan. But if their actual username is displayed there, you can share that with the family member so that they can request a password reset at https://accounts.spotify.com/password-reset.

Also, keep in mind that invitations to a Premium Duo/Family plan aren't linked to anything. 

Let me know how it goes!

[mimoshi]

Thank you Spotify community. That works!!!!. I really appreciate the support and suggestions. I have only another question, is it possible to change the email associate it?

[Maxim]

Hey @mimoshi,

It is possible to change the email address that is associated with an account, yeah. If you are logged into the account, you can do that at https://spotify.com/account.

If the owner of the account can't login and would like to change their email address, they'll have to reach out to Support at https://www.spotify.com/about-us/contact/.

Hope this helps!

[Ulibrk]

This is the most stupid thing I have ever heard. I am trying to find out which email my daughter used. The stupid person who decided that the emails would not be seen should get a real punch.

[imranyunis]

Agree, this is ridiculous, I forgot the user name of my daughter also and I can't find out the user name or email address

[#7]

How can I see which email a family member logged in under on my family account?

[llungboy]

this is dumb. if i own the account i should be able to see the emails for invited family members. 

[yuanyi21211]

agree with others - "you cannot view the email address of any members within a Premium Family plan." why???!!!