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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Estamos no mesmo endereço mas o Spotify informa que não estamos.
I have premium and on computer this is not the problem but on mobile whenever i try to shuffle a playlist it always says this is an premium feature.
PlanPremiumCountryUSADeviceSamsung Galaxy S23 and a Windows 10 Dell LaptopOperating SystemAndroid and Windows 10 My Question or IssueWe pay for the premium family membership and we still hear commercials during the podcast 'Case 63'. I'm not talking ...
My siser pays our family premium account, but since the last payment, my account has been logged out and even by acessing through the link invitation to the account again, my acess continously been blocked, no matter if our address is written exactly...
I subscribed for a premium duo while on a long holiday and now I want to add my partner. We are both in the same place in France, but home address is in Belgium and thus not possible to add him. How can I solve this?
I used to live in Colombia with my normal premium account, I move to Croatia and I open a premium family account, as soon as the rest of my family star opening their accounts spotify says that we are not in the same adress, how can I fix that issue? ...
I shared some playlists with my kids (5 and 6 years old). I put audiobooks in the playlists so that they can easily be found at the shared playlists button. Unfortunately the covers I See at my Playlist in spotify are Not shown in the Spotify Kids ap...
PlanFamilyCountryUK My Question or IssueThe link to my family plan isn't working for my sister. I can see there is 1 spot left in the plan, but when she clicks on the link, she's told to try again later. She has a premium account and isn't in any oth...
Plan Premium FamilyCountryUSADeviceiPad Air 2, iPad 7, iPhone 13 ProOperating SystemiOS 16 My Question or IssueI believe my account was originally made with Facebook, which seems to be creating a plethora of issues and I’m ready to just cancel at thi...
I live in Italy with my family but I am currently abroad. I had a spotify family plan that expired due to expired payments. I created then a new plan from abroad and set as default my home address in Italy, when it comes to confirming the address, al...
Family PremiumUSAMy son is also on my plan but it is not showing up in his 'account' although it looks like it's linked and mostly functioning like a premium account. I am trying to purchase an audiobook for him and there doesn't seem to be a way. Th...
ieri stavo rinnovando l’abbonamento con altri miei amici. Il plan manager manda invito ed indirizzo, che io accetto e inserisco, ma andando a vedere sul mio account mi ritrovo a stare nel piano con una persona praticamente sconosciuta. Infatti non ap...
PlanFamily PremiumMy Question or IssueSigned up for new family premium account. Had a Vodafone version before. Cancelled the premium subscription, moved to free then signed up for a new Family Premium.When my wife signed up under the invite I sent, w...
Me suscribí al Plan Familiar Premium y me cobraron el precio de Spotify Premium y sale que a fin de mes me cobraran lo del Plan Familiar. Por qué me cobrarán dos veces? Qué puedo hacer para que no lo hagan?
PlanPremium FamilyCountryDenmark My Question or IssueMe and my husband have moved in with my brother recently with two premium family accounts between us. My husband moved to my family account a month ago, but now we want to move to my brother's. If ...
PlanPremiumCountryGermanyDeviceHuawei P30 Pro; Desktop PCOperating SystemAndroid 10; Windows 11 (Build 22621.2070)My Question or IssueSo today, I bought the Spotify Premium Family subscription. I went on and tried to share it with my sister. She logg...
PlanPremium FamilyCountryNetherlandsDevice(iPhone 13pro)Operating System(iOS 16) My Question or IssueHow do I change my premium family account to a duo account? I can not choose that option in the app under ‘account’, even that i am de head/owner of ...
PlanFamily CountryUK DeviceSamsungOperating SystemAndroid My Question or IssueMy ex is the manager of our family Spotify account. She has removed me and I don't know the password to log in. How can I access my playlists if I sign up again with a diff...
I had duo with my brother but my mom bought a family subscription and we cant join. it says that we need wait 12 months to join to family. Please help
hi, i can ´t log in to Spotify family. we just needed to change the account owner and 2 people can't log in there now. what should I do with it?