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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFamily PremiumCountryUK My Question or IssueI've been paying £17.99
for the family plan for about a year now. I just updated my account
billing details and now it says my next payment is £19.99. It's as if
i've lost the deal I had because I chang...
Plan Family Premium Country UK My Question or Issue I've been paying £17.99 for the family plan for about a year now. I just updated my account billing details and now it says m...
i need help, I paid for a family plan but I can’t invite members, when
they put the address the same as mine Spotify indicates that there is an
error, I don’t know what to do anymore
i need help, I paid for a family plan but I can’t invite members, when they put the address the same as mine Spotify indicates that there is an error, I don’t know what to do anymore
Hi,we're new to Premium family. I#d like to invite my daughter as a
family member but when she clicks on the invitation link she needs to
register with her own account. She hasn't got an email address yet but
is too old for Spotify kids. How do we re...
Hi, we're new to Premium family. I#d like to invite my daughter as a family member but when she clicks on the invitation link she needs to register with her own account. She hasn't got an email a...
PlanFamily PremiumCountryParaguay Device(Xiaomi Redmi Note 9)Operating
System( Android) My Question or IssueI was invited to join my family's
plan but when i go to the link and put the right adress appears a error
message, i try it like 10 times alre...
Plan Family Premium Country Paraguay Device (Xiaomi Redmi Note 9) Operating System ( Android) My Question or Issue I was invited to join my family's plan but when i g...
Hello, I have the following problem. My account is family premium and I
am in Argentina. My son is included in the account but at this time he
is living in Panama.He tells me that from his cell phone he can normally
use Spotify and see his playlists ...
Hello, I have the following problem. My account is family premium and I am in Argentina. My son is included in the account but at this time he is living in Panama. He tells me that from his cell p...
PlanFamilyCountryAustralia DeviceMac Pro M2Operating System(iOS 13) My
Question or IssueWhen I invite my family member who has an existing
premium account lives at the same address I get an error message after
confirming my address. It just says an e...
Plan Family Country Australia Device Mac Pro M2 Operating System (iOS 13) My Question or Issue When I invite my family member who has an existing premium account l...
Hi, We are four in a house and would like to share our additional
account with our elderly parents who live abroad. Why does Spotify not
allow us to share with genuine family members just because they live in
a different country? We are only using 4 ...
Hi, We are four in a house and would like to share our additional account with our elderly parents who live abroad. Why does Spotify not allow us to share with genuine family members just b...
PlanFamily PremiumCountryGermany My Question or IssueWeird situation
here - family admin is son who is estranged from the family and does not
react to to e-mails/phone-calls anymore. Payment is on the mothers
credit card (obviously name on the cc cle...
Plan Family Premium Country Germany My Question or Issue Weird situation here - family admin is son who is estranged from the family and does not react to to e-mails/phone-calls anymore....
PlanPremiumCountryNetherlandsDeviceOneplus 6tOperating SystemAndroid 10
My Question or IssueWe are having a premium family plan with me, my wife
and daughter. We are getting a divorce. I would like to keep my
familyplan with my daughter, but my wife ...
Plan Premium Country Netherlands Device Oneplus 6t Operating System Android 10 My Question or Issue We are having a premium family plan with me, my wife and daughter. We are g...
PlanPremium FamilyCountryJapan My Question or IssueIt's a weird
scenario. It seems like full and half width characters are sensitive in
family plan address verification. My address on Google Maps used to be
incorrect due to misuse of full and half wi...
Plan Premium Family Country Japan My Question or Issue It's a weird scenario. It seems like full and half width characters are sensitive in family plan address verification. M...
PlanPremium FamilyCountryAustralia My Question or IssueI'd like to
change the plan manager to my wife, as she would like to listen to
audiobooks. Can I do this without losing my downloaded content? I have a
lot downloaded as I travel remote for work ...
Plan Premium Family Country Australia My Question or Issue I'd like to change the plan manager to my wife, as she would like to listen to audiobooks. Can I do this without losing m...
PlanPremiumCountry DeviceSamsung Galaxy S23 Ultra, Acer Nitro 5
LaptopOperating SystemAndroid 14, Windows 10 My Question or IssueMy
family plan is near to end and I want to know what will happen. Will my
family members be kicked out and I'll have to ...
Plan Premium Country Device Samsung Galaxy S23 Ultra, Acer Nitro 5 Laptop Operating System Android 14, Windows 10 My Question or Issue My family plan is near to end and I w...
While trying to add another member for the family plan invitation we are
having problems trying to find the address which gives us the wrong
address error. When the invitation is accepted it follows normal
procedures until the address search, in ther...
While trying to add another member for the family plan invitation we are having problems trying to find the address which gives us the wrong address error. When the invitation is accepted it f...
None of the below information is required. However, the more you provide
the easier it will be for us to try and
help.PlanFree/PremiumCountryEngland DeviceSamsung and AppkeOperating
System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI ...
...perating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am family plan manager but rarely use. 3 other members. Wife, daughter and son. Spotify used by kids. Im l...
I have been in a Duo plan (for which I am the manager) for several
months (was already a premium user before that). Recently my mother has
created a new Family plan and I want to join it, but when I click the
invitation and enter our address (confirm...
I have been in a Duo plan (for which I am the manager) for several months (was already a premium user before that). Recently my mother has created a new Family plan and I want to join it, but when I...
No se requiere ninguna de la siguiente información. Sin embargo, cuanto
más proporcione, más fácil será para nosotros tratar de
ayudarlo.PlanGratis/PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9,
Macbook Pro finales de 2016)Sistema operativo(iOS ...
No se requiere ninguna de la siguiente información. Sin embargo, cuanto más proporcione, más fácil será para nosotros tratar de ayudarlo. Plan Gratis/Premium País Dispositivo (iPhone 8, ...
I'm trying to add my father, who lives with us, into my Spotify family
plan. When prompted by the app, I copy and pasted the address listed in
our premium family plan page in my account. However, it still says the
address is wrong. How can this be po...
I'm trying to add my father, who lives with us, into my Spotify family plan. When prompted by the app, I copy and pasted the address listed in our premium family plan page in my account. However, i...
PlanPremiumCountryUKDevicePCOperating SystemWindows 11 My Question or
IssueMy son has a new Pc. I’ve logged in to Spotify on it and I can see
he is a plan member. How do I switch the Spotify to him so he can see
his music and not mine? He doesn’t hav...
Plan Premium Country UK Device PC Operating System Windows 11 My Question or Issue My son has a new Pc. I’ve logged in to Spotify on it and I can see he is a plan member. How do I sw...