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My spotify account is from Britain and yesterday, applied the 30 day free trial for premium. But today when i open spotify, it tells me that i am using a 7 day trial. When i double checked my account on the website, it tells me my trial plan renews 30 days after. But i dont know why i get this 7 day notification thing. I use iphone x btw.
Solved! Go to Solution.
Hey @user-removed, and welcome to the community.
Hope you're doing great!
I understand your frustration but no worries - I'm here and happy to help out 🙂
When you subscribed to Premium, do you remember entering your payment details? If not, you should be on the 7 day trial as the 30 day trial requires you to enter your payment details.
Also, could you send me a screenshot of these things:
Please hide sensitive info when posting to the community.
Also, please tell me the date you first subscribed to Premium. You can check it if you're not sure by checking your reciepts.
Keep me in the loop 🙂