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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountry USADeviceSamsung Galaxy note 8Operating SystemAndroid My Question or Issue I ordered family plan based on the idea I was getting the google home mine with it. When I ordered the screen said I would receive and email with red...
No matter which adress I put, spotify tell me that I need to have the same as the plan owner but the plan owner never set an adress on spotify. So how can I join spotify family?
I missed a payment and it automatically removed all of my family members. I can't get them to rejoin even though I paid for it already.
My Question or Issue My family and I are planning on subscribing to Spotify Family and I am curious about how this whole thing goes: I am the only one with a Facebook account (my mother and my brother aren't really fond of having a Facebook acc), so ...
PlanPremiumCountry USA My Question or Issue I purchased Premium for Family on Saturday and still have not received an email for the Google Mini. Does anyone know if this is still a thing?
PlanPremium FamilyCountry ItalyDeviceiPhone XSOperating SystemLast iOS available My Question or IssueHello Community! I have Spotify Family regularly from more than one year and in the past my wife was a member. Since we changed our iPhones (from 6S ...
Hi, We are trying to start using the family subscription.First I made a subscription, but my GF is on a plan with a different provider so we figured that she has to be the owner of the family subscription. Then I canceled everything, and tried to joi...
I was trying to redeem free Google home mini offer yesterday, but it got cancelled. When I called Google for this they said Spotify didn't provided code to Google when it prompted and thus I didn't got the free Google home mini. Who should I contact ...
PlanPremium familyCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid 8.0 My Question or Issue Whenever someone else on our family plan decides to listen to music while I'm not, it will put the little spotify thing in the notifications bar as if ...
Planfamily PremiumCountry CanadaDeviceiPhone 8Operating SystemiOS My Question or Issue How do I stop playlists from being share? My daughter is 9, I don't want her listing to the same stuff as me. and vise versa. Kinda defeats the purpose of having a...
I have not gotten an email for the promo.In the other help threads, the solution was this link, which always gives me this page. Please Help Every link i've found leads to this page.PlanFamily PremiumCountryUS
PlanPremiumCountrySpainDeviceAllOperating SystemAll My Question or Issue I can't join my family account because I receive always an error when I have to confirm the address. I tried to write it in a lot of ways but I receive always the same error:Spo...
I've Premium Student and now I joined in Premium Family. Will I pay the 5€ for Student? How can I stop it if I need to stop?
My Question or IssueI have no communication with my ex (old plan owner). Now that my new family send to me invitation, spotify says I already am a member, even when I cancel my previous suscription family plan. How can I switch to my new family'plan ...
Hi there. I am the owner of a family for spotify account and want to link other members of my family to the account as it is intended to be used. I find I am not able to do this and cannot find the answers in any of the instructions in this website o...
I saw a similar (not same issue) for this here. When I clicked the link to redeem, all seemed fine ... until I hit purchase. Then it gave me a 404 error. When I try to look at my purchases I get a 404 error. When I try the link again it doesn't apply...
I tried to get the family plan to work again. I have paid like $30 for nothing. Why do we have to doe work arounds for a commercial product. Please check my eariler posts from last year. Do you want to help. The Customer service is horrible. No one e...
Just got added to a premium family plan. I thought the music on the original account would automatically transfer to the family members new accounts. Did I misunderstand or do I need to do something for this to happen? PlanFamily/Premium United State...
PlanPremium FamilyCountryNew Zealand Device(iPhone 6 s Plus, and PC)Operating System( Windows 10) My Question or IssueI am currently the admin for my Premium Family account in New Zealand. I will be moving to the US and my family member will remain i...
how can i upgrade to family i pay through EE and i dont want to lose any of my playlists can anyone help please.